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As Gen Z Enters Prime Spending Years, Brands Sharpen Their Pitch

Retail TouchPoints

They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing an increasingly large (and loud) role in shaping culture, including how these consumers shop, research and purchase products and services.

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Revolve SVP’s playbook for going global and the importance of localisation

Inside Retail

Here, Li speaks to how Revolove’s global growth is driven by localisation strategies that deliver the best service to its customers within each region. That involves operations, customer service, logistics, warehousing, currency and finance. We built a good service to increase repeat customers.

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Buy Now, Pay Later: The Gen Z Alternative to Credit Cards

Retail TouchPoints

This generation has taken to this payment option faster than any other, but looking at their history it is easy to see why. Gen Z has grown up with a steady decrease in the use of physical payment, coupled with major advancements in fintech. Late or missed BNPL payments have their own consequences. with Klarna.”. with Klarna.”.

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Cryptocurrency: The good, the bad and the ugly

Inside Retail

In 1937, Coca-Cola introduced its first coin-operated vending machine in the US, selling a bottle of Coke for a nickel. Cryptocurrencies have evolved beyond their origin as a payment system for a niche group of people who didn’t trust the global banking system. Bitcoin was the first major cryptocurrency, created in 2009.

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Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores.

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Asic warns BNPL players of new regulations

Inside Retail

The Australian Securities and Investments Commission (Asic) has warned of stricter requirements for providers of buy now, pay later (BNPL) services when new regulations are implemented later this year. Asic advised BNPL providers to act early to apply for or vary a credit licence as the process will take some time.

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Asic seeks feedback on BNPL regulations

Inside Retail

The Buy Now Pay Later (BNPL) industry will be subject to new laws starting in June, prompting the Australian Securities and Investments Commission (ASIC) to open a consultation process for affected parties. Specific obligations will also apply when a BNPL contract satisfies the definition of a low-cost credit contract.