Remove 2008 Remove ATS Remove Customer Retention
article thumbnail

Seen and Heard at #NRF2024: 5 Trends from the Big Show

Retail TouchPoints

The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. I love the phrase at Levi’s: Driving profits through principles. Michelle Gass, President of Levi Strauss & Co.,

ATS 285
article thumbnail

No one will escape: Industry leaders on navigating the retail recession

Inside Retail

He believes that there are similarities between the current situation and the Global Financial Crisis (GFC) in 2008, with the rate of inflation more significant now. He said that most retailers are reducing forward buys by at least 10 per cent to compensate for deteriorating demand. “We The consumer is certainly hurting,” he said.

Consumer 246
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Get the Most Out of Loyalty Programs During an Inflation Crisis

Independent Retailer

The cost of just about every product and service is at their highest level since 1981 , and the ripple effect on businesses is that sales are slowing as consumers look for ways to cut back on spending and make do with less. Properly executed loyalty programs can help keep customers shopping, even in the face of wavering consumer confidence.

Returns 52
article thumbnail

Brand Loyalty is Put to the Test

Rangeme

According to Bain & Company, a 5% increase in customer retention correlates with an increase in profit of at least 25%. 42 Interesting Stats about Customer Loyalty You May Not Know. Since the 2008 recession, consumers started to look for brands and products that offer better value for money. 5 Amaresan, Swetha.

Consumer 105
article thumbnail

Starbucks’ Strategy: 4 Actions it Used to Grow Into a $100 Bln Company

Indigo 9 Digital

In 2014 Starbucks introduced a complete tuition reimbursement program for employees located in the United states who worked at least an average of 20 hours per week. That “scarred” Schultz and then motivated him to create a workplace his dad would be proud to work at. This is a feat not many companies can say they have achieved.