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Estée Lauder Forces Out Exec for Racist Instagram Post

Retail TouchPoints

John Demsey, an Estée Lauder Executive Group President responsible for some of the company’s biggest brands, has agreed to retire following the discovery of a racist meme on his personal Instagram account. In a letter sent to employees on Feb. 28, Executive Chairman William P.

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From Calories to Carbon: Where Food Labeling Meets Sustainability

Retail TouchPoints

This fosters accountability and drives the food and beverage industry to place greater emphasis on sustainability in their sourcing strategies. Between 2004 and 2008, the number of new products labeled with terms like “sustainable,” “sustainability,” “environmentally friendly,” or “eco-friendly” registered with the U.S.

Consumer 277
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5 Ways COVID-19 has Reshaped Consumer Behavior

Retail TouchPoints

Businesses must also account for generational preferences. Blended solutions — that is, virtual activations in physical spaces or virtually enabled at-home experiences — will feel natural to consumers and drive sales. For the 2021 Consumer, Physical and Virtual are Inseparable.

Consumer 347
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Three Reasons why COVID-19 Will Make Retailers Stronger

Retail TouchPoints

At the start of the pandemic, retailers did the hard work of rethinking and redesigning their underlying IT infrastructure to ensure these initiatives could be rolled out in a timely and effective manner. But unbeknownst to customers, there was something else going on behind the scenes that was enabling all this to happen.

Outdoor 290
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Ultra-fast fashion is undermining efforts to make the industry more sustainable

Inside Retail

Instead they are producing garments at breakneck speeds and self-generating microtrends such as balletcore, Barbiecore and even mermaidcore. At the same time there is limited transparency or accountability around clothing supply chains. Cheap clothing at what cost? And let’s not forget the power of consumers.

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6 Keys to Empowering Store Associates During the Holiday Season

Retail TouchPoints

retailers will add 410,000 seasonal positions this year, which is the lowest number of jobs added in the quarter since 2008. Results from Retail TouchPoints’ 2023 Store Operations Survey indicate that hiring and retaining associates, at 70% , and high employee turnover rates, at 67% , are their top challenges.

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SHEIN’s Head of Strategy on Setting (and Achieving) Firmer ESG Goals

Retail TouchPoints

SHEIN’s incredible reach, amplified through influencers, and its focus on creating on-trend items at an extremely rapid pace can be thanked for that. Everyone at the company wants to have that innovative spirit,” he said. The cost savings are enormous, and it allows us to operate a massive range of products at any given time.”