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While Netflix was able to eat its own lunch by launching a small streaming service in 2007 which would eventually displace its video rental business Blockbuster was unable to pivot fast enough again into streaming, essentially sealing its fate. “My If you didn’t return your movie rental on time you were charged a dollar a day.
This is because the vast majority of retail sales still happen in stores with online sales representing only 14.6% of retail sales in 2022 in the United States. Consumers like to touch and feel products and let’s be honest returning online orders can be a hassle. Still not convinced? Live in the bra for 30 days”.
If you do subscribe to our retailtrends newsletter to get the latest retail insights & trends delivered to your inbox. All of the chatter about the shift to online sales and Sears’ inability to keep up conceals deep shifts in consumer behaviour and consumption. Do you like this content? A lack of focus.
If you return an item before you even have think about it you receive an email saying your refund has been processed. If you do subscribe to our retailtrends newsletter to get the latest retail insights & trends delivered to your inbox 4. If there is going to be a delay you are informed of it immediately.
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