article thumbnail

The Home Depot Appoints New CIO, Creates Customer Experience Role

Retail TouchPoints

The Home Depot has tapped two technology veterans for high-level positions, naming of Matt Carey as EVP of Customer Experience, a newly created role, and Fahim Siddiqui as EVP and CIO.

article thumbnail

Driving the Food Retail Customer Experience with IoT Sensing-as-a-Service 

Retail TouchPoints

He has also held senior positions at Oracle and was a founder and executive board member of Demantra, which was acquired by Oracle in 2006. Earlier, he was CEO of Profitect before its acquisition by Zebra Technologies in 2019.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Retail Businesses can Reduce Credit Card Fees

Retail TouchPoints

After his extensive experience in the merchant services industry, he was determined to create a fair value proposition and transparency for merchants with their credit card processors. By taking the time to understand their processing arrangements and implement best practices, businesses can thrive in an increasingly competitive market.

article thumbnail

Afends opens two stores in Sydney, including CBD flagship

Inside Retail

. “Afends has a big customer base from Sydney especially in the city, we wanted to give our consumers creative cool stores that they can visit and experience the brand and see it in action,” said founders Jonathan Salfield and Declan Wise. Afends at The Galleries. Afends at The Galleries.

Fashion 246
article thumbnail

Bang & Olufsen re-opens Ealing showroom following refurbishment

Retail Focus

Having closed its doors in late March to undergo a comprehensive refurbishment, Bang & Olufsen is delighted to announce that the store is now ready to re-open to welcome new and loyal customers alike. The aesthetic of the store embodies Bang & Olufsen’s Danish design philosophy – a minimalist sanctuary for any shopper.

article thumbnail

How the Y2K Revival is Expanding True Religion’s Shopper Community

Retail TouchPoints

Starting as a Senior Designer in 2006, he worked his way up to VP of Innovation before he left the company in 2017. When I first started at the company [in 2006], I asked [founder Jeffrey Lubell] why the brand was called True Religion.

Fashion 278
article thumbnail

Sensory Enabling Technologies are Radically Reshaping the Future of Digital Retail

Retail TouchPoints

We’ll take a deep dive into emerging tech such as haptic imagery, conversational artificial intelligence (AI) and augmented reality (AR), and see how innovative brands like Apple, Disney and Journey are applying SETs to create full or partial sensory experiences that increase brand recognition and build customer loyalty online.