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Store Management Costs in the Era of Ecommerce

Retail TouchPoints

The impact of this increasing growth is the resulting strain on incumbent infrastructure that was originally designed to manage only about 5% of a retailer’s total sales capacity; the steady rise in costs from stretching this capacity have shown home delivery, buy online, pick up in-store (BOPIS) and curbside fulfilment to be highly unprofitable.

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Visa, Mastercard Settlement Represents Major Victory in Merchants’ Fight Against Swipe Fees

Retail TouchPoints

history, according to Reuters , and if it receives court approval it would resolve most of the ongoing claims against Visa and Mastercard, which began in 2005. Additionally, the settlement provides funding for new programs to educate small businesses about payment acceptance options and how to best manage costs.

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Burberry Appoints New Chief Creative Officer as Tisci Departs

Retail TouchPoints

Lee will replace former creative chief Riccardo Tisci , who was appointed to the role in March 2018 following his career with Givenchy from 2005 to 2017. As the London-headquartered brand’s Chief Creative Officer, Lee will manage all Burberry collections.

Fashion 319
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Sensing, Not Seeing, with Vision AI as Retail’s Crystal Ball for the Future

Retail TouchPoints

While 7-Eleven is at the forefront of inventive uses for vision AI in the convenience retail market, we are also observing interest and adoption of vision AI for supermarket retailers for resource reallocation, to mirror each store’s unique ebb and flow of operations and foot traffic throughout the day.

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Fashion insiders weigh in on the uncertain future of Australian Fashion Week

Inside Retail

Under IMG’s leadership since 2005, AFW has elevated resort collections, showcased Indigenous designers and initiated a consumer-integrated model. Despite the uncertainty surrounding the event, it’s business as usual at the fashion label in terms of production, since it treats the runway as a marketing exercise.

Fashion 246
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How Sephora reflects broader challenges facing Western beauty brands in China

Inside Retail

LVMH-owned beauty giant Sephora is reportedly carrying out a significant workforce reduction in China, a move aimed at mitigating financial losses in the challenging market. The bigger picture The struggles of Sephora in China, however, reflect a broader trend affecting Western beauty brands operating in the market.

Markdowns 147
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Ecommerce vs. Retail Packaging: A Tale of Two Boxes

Retail TouchPoints

Incorporating subtle branding elements and strategic marketing messages can elevate the customer’s “unboxing experience” and contribute to overall brand identity. Chris Thompson is Senior Marketing Communications Manager for QC Conveyors.