Store Management Costs in the Era of Ecommerce
Retail TouchPoints
APRIL 27, 2022
The impact of this increasing growth is the resulting strain on incumbent infrastructure that was originally designed to manage only about 5% of a retailer’s total sales capacity; the steady rise in costs from stretching this capacity have shown home delivery, buy online, pick up in-store (BOPIS) and curbside fulfilment to be highly unprofitable.
Let's personalize your content