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Sensing, Not Seeing, with Vision AI as Retail’s Crystal Ball for the Future

Retail TouchPoints

While 7-Eleven is at the forefront of inventive uses for vision AI in the convenience retail market, we are also observing interest and adoption of vision AI for supermarket retailers for resource reallocation, to mirror each store’s unique ebb and flow of operations and foot traffic throughout the day.

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Amazon Appoints Insider as CEO of Worldwide Stores

Retail TouchPoints

Herrington joined Amazon as VP of Consumables in 2005, launched Amazon Fresh in 2007 and was promoted to SVP of Consumables in 2014. Prior to joining Amazon, Herrington served as CEO of KeepMedia and VP of Marketing at online grocery retailer Webvan. Since 2015, Herrington has served as Amazon’s SVP of the North America Consumer.

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Ecommerce vs. Retail Packaging: A Tale of Two Boxes

Retail TouchPoints

Optimizing for the Physical Experience Beyond the initial visual impact, retail packaging fulfills several key functions. Incorporating subtle branding elements and strategic marketing messages can elevate the customer’s “unboxing experience” and contribute to overall brand identity.

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Macy’s vs. HBC: Two Different Takes on the Ecommerce Spinoff

Retail TouchPoints

After a bit of pushback they have embraced ecommerce, but many of the core functions — merchandising, marketing, customer interactions — tend to still be very store-centric. The market last year was rewarding transformations [like HBC’s] with a higher valuation ,” said Gokki. “ This strategy could hold water.

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Store Management Costs in the Era of Ecommerce

Retail TouchPoints

The impact of this increasing growth is the resulting strain on incumbent infrastructure that was originally designed to manage only about 5% of a retailer’s total sales capacity; the steady rise in costs from stretching this capacity have shown home delivery, buy online, pick up in-store (BOPIS) and curbside fulfilment to be highly unprofitable.

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How Vintage Wine Estates is Uncorking New Opportunities in Alcohol Ecommerce

Retail TouchPoints

Tech Advancements Help Alcohol Ecommerce Expand Alcohol ecommerce didn’t really pick up steam until 2005, when the Supreme Court struck down laws in New York and Michigan that banned vineyards from selling across state lines. It’s the norm for Coke; it’s the norm for Yoplait — it’s not the norm for us.”

Fashion 278
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Sensory Enabling Technologies are Radically Reshaping the Future of Digital Retail

Retail TouchPoints

From 3D billboards to spatial scent to ChatGPT, meet the brands leading the next wave of multisensory retail innovations, and learn best practices to help strengthen your brand’s sensory presence in this new, multi-dimensional experience market. Kitagawa and Igarashi (2005) used sound to induce virtual touch sensations.