Remove 2005 Remove Customer Experience Remove Fulfillment
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People are Talking About RFID Again…Here’s Why

Retail TouchPoints

You’ll likely recall the famous Walmart RFID mandate, announced in 2003 with an effective date of January of 2005. As stores continue their evolution to being the physical manifestation of the digital brand, having high levels of inventory accuracy is quickly becoming integral to delivering excellent customer experience.

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Amazon Appoints Insider as CEO of Worldwide Stores

Retail TouchPoints

Herrington joined Amazon as VP of Consumables in 2005, launched Amazon Fresh in 2007 and was promoted to SVP of Consumables in 2014. Amazon has named 17-year company veteran Doug Herrington to the renamed role of CEO of Worldwide Amazon Stores, filling the position left vacant by former CEO of the Worldwide Consumer Dave Clark.

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Ecommerce vs. Retail Packaging: A Tale of Two Boxes

Retail TouchPoints

Understanding these key differences is crucial for companies of all sizes, as it directly impacts customer experience and ultimately, the bottom line. In essence, retail packaging needs to be both visually captivating and structurally sound to ensure the product arrives on the shelf in pristine condition, ready to entice customers.

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Sensing, Not Seeing, with Vision AI as Retail’s Crystal Ball for the Future

Retail TouchPoints

As a result, they are organizing the back-of-house environment in an efficient way that allows them to fulfill orders efficiently and accurately. They need the ability to install and have optimally running tech solutions that require minimal maintenance, which deploying at the edge can support.

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Sensory Enabling Technologies are Radically Reshaping the Future of Digital Retail

Retail TouchPoints

We’ll take a deep dive into emerging tech such as haptic imagery, conversational artificial intelligence (AI) and augmented reality (AR), and see how innovative brands like Apple, Disney and Journey are applying SETs to create full or partial sensory experiences that increase brand recognition and build customer loyalty online.

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Customers are Tired of Empty Shelves, and it’s Time for a Fix

Retail TouchPoints

If your availability monitoring tool builds an accurate picture in-store — where most online grocery orders are picked from — you will improve online fulfillment. Paul Boyle has served as the CEO of Retail Insight since 2011; he was previously the company’s COO since its founding in 2005.

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How Vintage Wine Estates is Uncorking New Opportunities in Alcohol Ecommerce

Retail TouchPoints

Tech Advancements Help Alcohol Ecommerce Expand Alcohol ecommerce didn’t really pick up steam until 2005, when the Supreme Court struck down laws in New York and Michigan that banned vineyards from selling across state lines. It’s the norm for Coke; it’s the norm for Yoplait — it’s not the norm for us.”

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