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How Brands Can Deliver Sustainable Instant Commerce for Consumers

Retail TouchPoints

The COVID-19 pandemic has undoubtedly accelerated shifts in consumer behavior and expectations, and not many have been as dramatic as the explosive rise of ecommerce. Perhaps one of the biggest pain points brands have struggled with in ecommerce over the past two years is meeting consumers’ increased demand for immediacy.

Consumer 269
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With Consumers Awash in Subscriptions, Brands Set Sights on Paid Membership

Retail TouchPoints

Some stats support the gloomy outlook: according to Kearney , 40% of consumers feel they have too many subscriptions, and subscription ecommerce is predicted to have its slowest growth year on record in 2023 ( Insider Intelligence ). Today, brands are competing for consumers’ share of wallet. The reality though is less stark.

Consumer 292
Insiders

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People are Talking About RFID Again…Here’s Why

Retail TouchPoints

What’s old is new again, but this time around the focus is squarely on the value proposition for stores and consumers instead of the distribution centre (DC). You’ll likely recall the famous Walmart RFID mandate, announced in 2003 with an effective date of January of 2005.

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Ecommerce vs. Retail Packaging: A Tale of Two Boxes

Retail TouchPoints

According to a recent study, a whopping 72% of American consumers acknowledge that product packaging design directly influences their purchasing decisions. However, more sustainable options like recycled paperboard are becoming increasingly popular with environmentally conscious consumers.

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Sensing, Not Seeing, with Vision AI as Retail’s Crystal Ball for the Future

Retail TouchPoints

This has never been more apparent than now, as consumers look to elevate their in-store shopping experiences and expect the same versatility and ease that they have obtained with modern omnichannel retail. Consumers want to be part of an in-store experience that allows them a personalized, agile and enjoyable shopping experience in store.

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How Brands Large and Small are Leaning into the Amazon Effect to Compete

Retail TouchPoints

Amazon: the Consumer-First Platform. Amazon has completely upleveled what a high quality ecommerce experience looks like for consumers. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. behind Amazon.

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No Magic Solution

LS Retail

Christine Lantinen purchased the company in 2005, when it had $100,000 in sales. Besides a worker shortage, Maud Borup is experiencing – as many importers and exporters are – higher shipping costs. In August 2020, the cost to ship a standard 40-foot shipping container was approximately $4,300, she said.