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Three malls with great CX: American Dream, Battersea Power Station, Chadstone

Inside Retail

Shopping is about more than just a transaction, as evidenced by our inaugural global feature on the ‘Most desirable shopping precincts’. Home to Apple’s London Campus, a 2229sqm food hall and a glass chimney lift, Battersea Power Station also has housing and hundreds of shops located in its historic turbine halls.

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Holiday Shopping in a Post-Pandemic Era: What Retailers Need to Know

Retail TouchPoints

As retailers prepare for the holiday shopping season ahead, many may be thinking that now is the time to start preparing, wondering if we are gearing up for another extended, ecommerce-driven season. What will it take to make this year a successful holiday shopping season in the most unorthodox of times? Will the market bounce back?

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‘Where everything comes to life’: Brands on the power of bricks-and-mortar

Inside Retail

At a recent Future50 event hosted by BeautyMatter , Matthew Malin, the founder of Malin + Goetz, Margo Parsiegla, the chief executive officer of Amouage and Amy Errett, the founder and CEO of Madison Reed, spoke about the importance of the in-store shopping experience. With a DTC shop it’s just the screen or an app, she said.

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The Future of Experiential Retail

Retail TouchPoints

Consumers are no longer satisfied with just making a transactional product purchase from a brand; they crave a purchase from a brand they can get behind , a brand that has purpose, that works to build a sense of community, that offers consumers an interactive shopping experience. But what does that really mean? Where we go Moving Forward.

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WHSmith takeover: A closer look at Modella Capital and TGJones

Retail Gazette

The 76m deal , which did not include the retailer’s branding, will see its 480 stores across high str eets, shopping centres and retail parks rebranded to TGJones and the division’s managing director Sean Toal step in as chief executive. What is Modella Capital? What’s next?

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The CEO of Marais on building Melbourne’s luxury destination for over 20 years

Inside Retail

Some brands have been with us since 2004, and it has been a steady growth since, despite the pandemic and the economic slowdown. IR : What role does e-commerce play in Marais’ business and why does it still place a large emphasis on in-person shopping? In-person shopping allows direct interaction and bonding with the piece.

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Whole Foods Announces Second Small-Format NYC Location: Hell’s Kitchen

Retail TouchPoints

Amazon -owned Whole Foods Market celebrated the 20th anniversary of its first New York City store by ringing the Nasdaq opening bell and announcing the location of its second small-format store planned for the city. Whole Foods Market Daily shops will feature a variety of fresh seasonal produce, prepared foods and grocery essentials.

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