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Target Names New COO, Divvies Up Merchandising Responsibilities

Retail TouchPoints

As COO, Fiddelke will oversee Target’s nearly 2,000 stores, its global supply chain network, fulfillment services, network capacity planning, enterprise operations and the teams responsible for building and remodeling Target stores and facilities.

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eBay Hires Former Meta Commerce Leader as Chief Product Officer

Retail TouchPoints

Garcia will report to eBay CEO Jamie Iannone and will manage the marketplace’s Core Product organization and cultivate tech-led reimagination to improve the user experience. “We This move represents a return to eBay for Garcia, who spent 11 years within the company’s search and buyer experience beginning in 2003.

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People are Talking About RFID Again…Here’s Why

Retail TouchPoints

You’ll likely recall the famous Walmart RFID mandate, announced in 2003 with an effective date of January of 2005. Most large enterprises were already running warehouse management systems that delivered inventory accuracy in excess of 99% (in comparison to stores, which typically ranged between 65%-85%). Let’s start with the costs.

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From Supply Chains to Fitting Rooms, RFID Demonstrates its Retail Versatility

Retail TouchPoints

RFID technology is far from new; in fact, it’s already been through not one but multiple hype cycles, including the jumpstart provided by Walmart in 2003 when it mandated RFID tagging by its top 100 U.S. suppliers (and continuing to today ).

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Why Online Marketplaces are Outpacing Ecommerce in a Post-COVID World

Retail TouchPoints

In the face of this product scarcity, the retailers that could fulfill consumer needs quickly were immediately rewarded. They pursued high-demand products with unforeseen urgency — first in critical categories like personal protective equipment, groceries and sporting goods, and followed more recently by apparel and beauty products.

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How FTD Uses UX Analysis to Weed Out Friction Points in the Shopper Journey

Retail TouchPoints

Key changes have included the addition of a mobile component to support Mercury HQ, which manages the company’s POS solution, along with improved order routing processes. “If If an order gets to the wrong place, the likelihood that we fail to fulfill goes up dramatically,” said Powell. Discovering the ‘Unknown Unknowns’. “Say

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3 Different Paths to Resale Profitability

Retail TouchPoints

This dilemma was on display as two of the biggest managed resale marketplaces, ThredUp and The RealReal , reported Q1 2023 earnings on May 9. Amazon has been the model for this type of monetization, from its AWS cloud services to its Fulfillment by Amazon offerings for marketplace sellers.