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Summer pop-up for Heidi Klein at Bicester Village

Retail Focus

Heidi Klein was established in 2002 by Heidi Gosman and Penny Klein. With nearly 40 years of experience delivering luxury retail environments, rpa: group was appointed to help deliver the Bicester Village store, by providing design and project management services.

ATS 147
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Managing organisational culture – beyond people skills

Inside Retail

The importance of a healthy culture in organisations initially focused on managing risk and workplace health and safety. These changes mean that the people skills of managers within organisations are more important than ever. Let’s look at a couple of examples.

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After six years, Novo Shoes returns to Canberra, opening two stores

Inside Retail

. “Previously, we had successful stores in Belconnen and Woden, both with proven track records,” said Novo Shoes’ marketing manager Giulia Di Pietro. At that time, Novo Shoes Group had more than 100 outlets in Australia and New Zealand stocking the Novo, Naturalizer, Ipanema, Grendha, and Rider brands.

Returns 240
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How Stylerunner’s GM landed her dream job and turned it into a successful career

Inside Retail

Anna Brennan is the general manager of women’s athleisurewear retailer Stylerunner. Before joining the team in 2023, Brennan was the general manager of fashion, at the Iconic. Fast forward to one university degree and an overseas work experience later, she landed her dream job with David Jones in 2002.

Fashion 272
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Heidi Klein Opens Pop-Up Store at Bicester Village

365 Retail

Heidi Klein , the iconic swim and resort wear brand, has opened a new pop-up store at Bicester Village designer outlet shopping centre in Oxfordshire, just in time to offer summer luxury to women for the holiday season. Heidi Klein was established in 2002 by Heidi Gosman and Penny Klein.

ATS 62
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Post-holiday returns management: Strategies for Retailers

I Vend

January is the season of returns – the rate at which shoppers bring back goods in the post-holiday returns period jumps by almost 9% * compared to the rest of the year. Consider customer experience Yes, returns management can be costly, but it can also be a chance to offer a positive customer experience.

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New JACK & JONES store unveiled at Festival Place Basingstoke

A1 Retail

Simon Barrett, Managing Director and Head of Asset Management at AEW, said: “The fact that existing tenants are investing and introducing new concepts demonstrates that our tailored strategic approach of retaining existing tenants and attracting exciting new ones, alongside several local operators, is proving successful.”

ATS 59