Inside Retail
APRIL 15, 2025
In the competitive world of beauty retail, Sephora stands out for its innovative use of technology to create personalised customer experiences. Its not just selling makeup and skincare; its using marketing technology to build relationships and make customers feel special. For Australian retailers looking to boost customer engagement and drive sales, Sephora’s approach offers some valuable lessons.
Retail TouchPoints
APRIL 17, 2025
Walmart has deployed geospatial technology to create a data science model that divides geographic areas into precise hexagonal grids, with the goal of optimizing delivery zones for greater efficiency. Redefining how it maps delivery areas has allowed Walmart to expand its reach to 12 million additional households across the U.S., increasing consumer access to same-day deliveries.
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Inside Retail
APRIL 10, 2025
As FMCG and retail sectors continue to grapple with the advent of digital integration, AI platforms are reinventing how businesses interact with customers. Generative AI platforms, including ChatGPT, Gemini and Perplexity, are rapidly becoming integral to consumer research. This integration poses a new challenge for Australian businesses on how to stay prominent and reputable in a landscape where AI, not traditional search engines, is increasingly driving purchasing decisions. “The shift i
Retail TouchPoints
APRIL 15, 2025
For 4/20, the day that Manhattan streets are supposed to reek of weed, iconic rolling papers brand Zig-Zag will sponsor the Cannabis Now Official 4/20 Countdown Celebration in Times Square, kicking off at 3 p.m. that day. Additionally, at the Charlie Fox dispensary in Times Square, the brand will debut Zig-Zag Through the Years, an immersive installation featuring vintage packaging from the brand which is more than 145 years old as well as cultural artifacts tracing Zig-Zags evolution through
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Focus
APRIL 15, 2025
Three top stores have signed up to long-term stays in a big boost for Lincolns Waterside centre. H&M, Next and The Body Shop have all said they see a successful future at Waterside and want to be part of the centre for years to come. Fashion and homeware retailer H&M has said yes to a further 15 years at Waterside and is also investing in a major revamp to give the centres biggest store an exciting new look, feel and customer experience.
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A1 Retail
APRIL 10, 2025
BOXHALL City, the new elevated food hall concept from BOXPARK, is now open to the public. The heritage venue opposite Liverpool Street station is home to 13 exciting dining experiences, as well as two bars with a curated wine, cocktail and mindful drinks offer and live entertainment. The food hall also features a chef residency space for established and emerging talent to host exciting menu concepts, called Kitchen No. 8.
Inside Retail
APRIL 10, 2025
Global Retail Brands (GRB) is set to acquire the brands and operating assets of the Australian tableware chain, Salt&Pepper. Salt&Peppers retail, online and wholesale operations will be included in the acquisition, expected to be completed by April 15. GRB will operate all 25 Salt&Pepper retail stores, and the nearly 220 existing team members will be retained post-sale.
Retail TouchPoints
APRIL 15, 2025
Even before the U.S. imposed tariffs on 90 nations, retailers began preparing for the impact they will have on the cost of imported goods. However, to account for the additional expenses on imported goods without alienating their price-conscious customers, they will need to adjust by adopting a variety of new strategies. In recent years, inflation-driven price hikes forced shoppers to become more strategic in their spending.
Retail Focus
APRIL 17, 2025
Walk into any store – whether its a supermarket, a home goods chain, or a small local shop – and everything you see got there by road. From fresh fruit to flat-pack furniture, most of it was delivered by truck. And when that delivery doesnt happen on time, its not just inconvenient. It can throw off the whole supply chain. For retailers, especially those that rely on just-in-time deliveries, one missed truck can create a domino effect: empty shelves, missed sales, and unhappy custome
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Wire
APRIL 14, 2025
Target continues to feel the consumer heat.
A1 Retail
APRIL 10, 2025
DHL eCommerce UK today announces the opening of a new site in Newcastle, designed to boost capacity to meet customer demand across the North East. The 55,000 sq ft site will handle up to 15,000 parcels each day. The development follows the opening of DHLs Coventry Hub last month, with both forming part of DHL eCommerce UKs 482m investment into its UK infrastructure.
Retail Focus
APRIL 15, 2025
Shaftesbury Capital has announced that Swedish premium outdoor brand, Thule, has opened in Covent Gardens Seven Dials neighbourhood. Pioneers in creating solutions to simplify lifes adventures, Thules second UK store joins Covent Gardens substantial line-up of innovative new spaces from world leading brands. Thule has opened at 72 Neal Street in a 2,100 sq ft unit, showcasing its extensive range of premium products designed to provide the perfect solution for any journey.
Retail Wire
APRIL 14, 2025
Struggling with mounting debt and the impact of current tariffs, At Home may be headed to bankruptcy.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Gazette
APRIL 14, 2025
Retail sales edged up in in March, according to the British Retail Consortium (BRC) and KPMG, with small rises registered across both food and non food revenues. However, the organisation pointed out that Easter falling in April this year, compared to March last year, resulted in an artificially higher April. Total retail sales were up 1.1% year on year, covering the five weeks from 2 March to 5 April, compared to growth of 3.5% in March 2024.
Inside Retail
APRIL 15, 2025
US-based performance sleep brand Bedgear is expanding into Australia with its flagship store at Warringah Mall in Sydneys Brookvale and a national rollout through Snooze. The store, supported by a partnership with Ironman Australia, offers products featuring temperature-regulating materials such as moisture-wicking Dri-Tec and cooling Ver-Tex layers.
Retail TouchPoints
APRIL 17, 2025
Mothers Day is a retail dream. But its not just about one-off sales on one day in May. It is a chance to connect with two customers at once the child and the parent; the gift buyer and the recipient. Get it right, and they will not just shop with you this year but will come back long after the flowers have wilted and the chocolates have been eaten.
Retail Focus
APRIL 15, 2025
Retail is evolving quickly, and if you want to stay competitive, your offers need to do more than just entice. They should work smarter, adapt faster, and deliver value to both you and your customers. This article breaks down five innovative offer strategies that can give your retail business the edge. Keep reading to find out which tactics can help you increase conversions and drive real growth.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Wire
APRIL 12, 2025
Carnival Cruise Line recently announced the newest member of its fleet.
LS Retail
APRIL 10, 2025
iStock/jetcityimage With all the recent news about tariffs, members can't help but wonder if they will see prices at Costco go up. At the company's second-quarter earnings call in March, CEO Ron Vachris spoke to reassure investors and customers at the same time, even as he acknowledged that it's difficult to predict the impact of tariffs. "Our team remains agile and our goal will be to minimize the impact of related cost increases to our members," he said, adding that only around one-third of Co
Inside Retail
APRIL 14, 2025
In the high-speed churn of mobile entertainment, a new format is quietly reshaping Asias digital content economy: the micro-drama. In China alone, these ultra-short episodic series have become a cultural juggernaut. According to a report by iResearch, the market size of micro-dramas in China last year reached US$6.85 billion and is expected to grow beyond $14.12 billion within the next five years.
Retail TouchPoints
APRIL 10, 2025
In today’s polarized landscape, companies face complex decisions when it comes to taking a stance on social values. When brands like Target and Amazon announced they would deprioritize company DEI efforts, social media erupted with boycott threats and planned blackouts. Conversely, companies like Costco doubled down on DEI efforts , and social media feeds became filled with consumers signing up for memberships.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
Retail Focus
APRIL 15, 2025
GAILs Bakery , renowned for bringing chef-quality sourdough bread to neighbourhoods across the UK, has partnered with Verkada , a leader in cloud-based physical security, to streamline its security and operational processes across its more than 170 locations. Led by Brett Parker, Property Director at GAILs Bakery, the bakery business has successfully deployed Verkada video security cameras, access control, and air quality sensors to enable remote management of its retail storefronts and bakeries
Retail Wire
APRIL 10, 2025
Krispy Kreme is getting into the holiday spirit.
Retail Times
APRIL 10, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Fanatics Collectibles‘ first-ever permanent global flagship store will officially open onApril 25thon the iconic Regent Street in London. Sports fans and collectors will be treated to a range of exciting soon-to-be-announced activities and celebrations to mark the official opening of the store.
Inside Retail
APRIL 14, 2025
JD Sports has recruited Tom Leak to run its local stores, effective April 14, according to the Australian Financial Review. Leak most recently worked as global GM of retail at luxury homewares chain Coco Republic. Prior to this, he was GM of retail at Rebel Sport. London-listed JD Sports Fashion has more than 3300 stores in 30 countries. The company entered Australia in 2017 and currently operates 66 stores in the market.
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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Retail TouchPoints
APRIL 17, 2025
Michaels is stepping into the gap left by the recent demise of Party City with plans to add 500 new party supply products, additional balloon options and enhancements to its in-store events. The party supplies assortment enlargement, both in stores and online, will begin in August 2025. The 300+ new balloon options include premade balloon bouquets, including graduation arrangements, along with all the accessories needed to complete a balloon display such as weight stands, ribbon and helium tanks
Retail Focus
APRIL 15, 2025
In the modern online environment,every retail business needs to offer high-quality web pages. Even if you offer minimal online services, being visible and professional in this space reflects how seriously you take your industry. Consistently offering high quality can also create challenges, however, especially when the requirements to keep customers happy and perfectly catered to are constantly changing.
Retail Wire
APRIL 11, 2025
Costco continues to rack up wins.
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