Retail TouchPoints
NOVEMBER 19, 2024
DoorDash has redesigned its shopping experience for retail products, allowing customers to search for an item across multiple merchants with prices and estimated delivery times displayed in a single view. The platform has kicked off the service in the alcohol category and will expand it to categories including beauty, electronics and more in the coming months.
Inside Retail
NOVEMBER 18, 2024
Bunnings breached privacy laws by using facial recognition technology (FRT), the Privacy Commissioner determined. From November 2018 to November 2021, Bunnings implemented a trial FRT at 63 stores in Victoria and NSW, capturing the faces of every visitor. Privacy Commissioner Carly Kind said that while her office acknowledges the potential for the technology, its benefits must be weighed against its impact on privacy rights. “In this instance, deploying facial recognition technology was th
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Retail Wire
NOVEMBER 14, 2024
The bad news keeps coming for Tesla's high-profile Cybertruck, with the manufacturer issuing a recall of 2,431 vehicles due to a potentially faulty drive inverter.
Retail Focus
NOVEMBER 18, 2024
Peel Retail & Leisure has announced the opening of Pret A Manger at Gloucester Quays, bringing the popular British sandwich and organic coffee chain to the city for the first time. This announcement follows a series of food and beverage openings at Gloucester Quays – including a new Subway also now open on High Orchard Street – adding to the destination’s growing food options for its diverse catchment of all-day shoppers and locals and strengthening its reputation as a top 10 UK outlet.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail Gazette
NOVEMBER 19, 2024
The UK’s biggest retailers have warned of “inevitable” job losses as a result of the government’s decision to increase National Insurance. Chancellor of the Exchequer Rachel Reeves has been warned that jobs will be lost, stores will shut, and prices will have to rise due to the hike. Reeves increased the rate of employers’ National Insurance by 1.2% to 15% from April, and also lowered the level where employers begin paying on each staff member’s salary from £9
Retail TouchPoints
NOVEMBER 19, 2024
Amazon Access has added a new Cash EBT payment option for customers receiving Temporary Assistance for Needy Families (TANF). Shoppers in 18 states can now use these benefits to buy almost anything on Amazon.com across categories including electronics, toys, beauty and personal care, home and kitchen. Additionally, the benefits can be used to cover shipping fees as well as items sold by third-party merchants.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
NOVEMBER 13, 2024
Mediterranean fast-casual restaurant Cava appears to be outperforming many competitors in a struggling restaurant sector.
Retail Focus
NOVEMBER 18, 2024
When it comes to renting, choosing the right tenancy agreement can make a real difference in your experience. Whether you’re after stability, flexibility, or a mix of both, understanding the most common types of tenancy agreements can help you make the best choice. With help from SAM Conveyancing , here’s a rundown on the agreements you’re likely to encounter. 1.
Retail Dive
NOVEMBER 19, 2024
There are five fewer days between Black Friday and Christmas Day compared to 2023. Here’s how retailers — and consumers — are preparing themselves.
Retail TouchPoints
NOVEMBER 19, 2024
It’s the most wonderful time of the year, but for a sizeable portion of the U.S. workforce the holiday shopping season can be the most strenuous and stress-filled time of year. As consumers furiously stock up on everything they need for under the tree and around the table, retail workers — who make up more than one quarter of the U.S. labor force — find themselves literally on the front lines of the holiday madness.
Speaker: Amanda Adams, Fractional CFO, CPA
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Inside Retail
NOVEMBER 17, 2024
Dusk posted higher sales in both online and physical stores in the first 20 weeks of the fiscal year. The home fragrance retailer’s sales rose 12.7 per cent year over year, with like-for-like sales growing 11.5 per cent. Online sales surged 41.2 per cent, while brick-and-mortar store sales jumped 10.7 per cent. “We have opened two new stores and further extended our reach with the launch of 12 pop-ups in flagship centres across the country,” said Vlad Yakubson, Dusk CEO and MD.
Retail Wire
NOVEMBER 14, 2024
The collection features cilantro soap, a "water" cup candle, and a car napkin holder.
Retail Gazette
NOVEMBER 18, 2024
Morrisons has completed a major debt restructuring, including the repayment of an additional £200m, bringing its total debt reduction to £2.4bn since its acquisition by Clayton, Dubilier & Rice. The supermarket giant confirmed it has now reduced its debt by nearly 40%, from £6.2bn to £3.8bn. The restructuring included extending its Term Loan Facilities from 2027 to 2030 and reducing both the cost of the debt and the overall debt level.
Cisco Retail
NOVEMBER 19, 2024
Explore how Cisco Catalyst SD-WAN and Microsoft's SSE integration enhance security, performance, and management for hybrid work. Discover seamless solutions for modern networking challenges and enjoy your first year free!
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Retail TouchPoints
NOVEMBER 18, 2024
A federal judge for the U.S. District Court for the Eastern District of Texas has struck down the U.S. Department of Labor’s (DOL) April 2024 rule aimed at expanding the scope of overtime pay eligibility. The National Retail Federation (NRF) lauded the move, with the trade association’s EVP of Government Relations David French saying in a statement that the rule would have “curtailed retailers’ ability to offer the most flexible, generous and tailored benefits packages to lower-level exempt empl
Inside Retail
NOVEMBER 17, 2024
The Australian Fashion Council (AFC) has stepped in to lead the Australian Fashion Week (AFW) 2025 as IMG announced its exit from Australia after nearly 20 years of managing the event. “What is important is that next year’s event goes ahead,” Marianne Perkovic, AFC chair, told the Australian Financial Review. “We can’t stage fashion week as it was by next May, we don’t have time for that.
Retail Wire
NOVEMBER 19, 2024
Carter's teamed up with the R&B superstar and actress for its holiday campaign.
Retail Gazette
NOVEMBER 19, 2024
Ted Baker has relaunched its ecommerce website in the UK under its new operator following its collapse earlier this year. The fashion brand’s website went live on Friday (15 November) and stocks a selection of menswear, womenswear and accessories. Tedbaker.com ships exclusively to the UK, but states that European versions of the site will be “coming soon”.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
LS Retail
NOVEMBER 19, 2024
©iStock/MikeVanSchoonderwait Would US tariffs end or even reverse the era of trade liberalization begun in the 1980s? Perhaps not, according to Walter Frick for Bloomberg. Bloomberg Economics’ model of Trump’s proposed tariffs expects that other countries will offset most of their lost trade with the US simply by trading more with each other. That points to the possibility that globalization could keep on humming — just without the US at its center.
Retail TouchPoints
NOVEMBER 15, 2024
After more than 20 years, Saks Fifth Avenue is cancelling the renowned holiday light show at its Fifth Avenue flagship store. The light show has become something of a cultural fixture in Manhattan during the holiday season, serving as the perfect complement to Saks’ famed holiday window displays as well as the Rockefeller Center Christmas tree. Last year’s show, sponsored by Christian Dior, was the retailer’s most dynamic yet.
Inside Retail
NOVEMBER 18, 2024
It’s not easy to be a mid-market retailer in Australia right now. There is increased competition from e-commerce players, the local market and major international brands. There is also subdued consumer sentiment and the rising cost of doing business. Growth opportunities are hard to come by. Even so, retailers offering a strong value proposition and attractive shopping experience are gaining steadfast shoppers.
Retail Wire
NOVEMBER 15, 2024
General Motors is cutting back to save money and boost efficiency.
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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.
Retail Gazette
NOVEMBER 18, 2024
Asda and Amazon have launched a new parcel pick-up and label-free, box-free return service at over 700 of the supermarket’s stores. Eligible Amazon orders will now be able to be collected at most of the supermarket’s stores across the UK, with more locations set to be added across the coming months. The tie-up is designed to make shopping at the grocery giant more convenient for customers, who will be able to do their weekly shopping alongside collecting and returning their parcels in one
Wiser
NOVEMBER 19, 2024
In our previous post, we outlined how brands can leverage store-level sales data and incremental points of distribution to boost in-store sales. Now, we’re taking it a step further by exploring how Wiser’s tools empower brands to combine sales and execution data to further optimize sales and retail performance. By integrating real-time insights, brands can better understand how execution at the store level impacts sales and make data-driven decisions that improve both product visibility and sale
Retail TouchPoints
NOVEMBER 14, 2024
Businesses today operate in a fast-moving cyber threat landscape. As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. In 2024 alone, several high-profile companies, including Dell, AT&T, Ticketmaster and Disney have suffered the consequences of a major breach.
Inside Retail
NOVEMBER 18, 2024
The ACCC’s lawsuit against Coles and Woolworths for allegedly misleading consumers about the price of essential products has now been spun into a class action lawsuit by the Gerard Malouf and Partners law firm. For Jim Ritchie, founder and strategy partner at branding agency US+US, the price drop class action and ACCC legal action against the Australian supermarket points to something much larger.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail Wire
NOVEMBER 14, 2024
7-Eleven is unwrapping fabulous holiday food deals just in time for busy season.
Retail Gazette
NOVEMBER 19, 2024
Mulberry half-year losses widened as its new CEO highlighted the “clear need to reprioritise and rebuild the business” The luxury brand’s losses swelled to £15.7m for the 26 weeks ended 28 September, compared to £12.8m in 2023, as sales plunged 19% to £56.1m. CEO Andrea Baldo noted: “Though I’ve only been in the role of CEO for under three months, the first half results illustrate the clear need to reprioritise and rebuild the business… “We are now worki
Shopping Center
NOVEMBER 18, 2024
Cary, N.C. — Legacy Realty Group Advisors has arranged the sale of Hemlock Plaza, a 54,803-square-foot shopping center located in Cary. Jacob Baruch, Daniel Baruch and Max Yardeni of Legacy represented… The post Legacy Arranges Sale of 54,803-Square-Foot Shopping Center in Cary, North Carolina appeared first on Shopping Center Business.
Retail TouchPoints
NOVEMBER 13, 2024
Stepping into a stadium on game day is an electrifying experience. Fans flood in, full of excitement, and the air is filled with a buzz of energy and anticipation. Even outside the stadium walls, the streets are filled with vibrancy and activity. Yet, as the final whistle blows and fans dissipate, the stadium grows quiet and, often, so does the neighborhood in which it lives until the next big event.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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