Retail TouchPoints

NOVEMBER 6, 2024

In an era when online shopping is not just a convenience but a way of life, a new menace is plaguing consumers and retailers alike: porch piracy. Our recent research reveals that over a third of U.S. online shoppers have fallen victim to this form of theft within the past year. The situation is particularly dire for younger generations, with over half of Gen Z consumers reporting that they have experienced porch piracy in the last 12 months.

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Inside Retail

NOVEMBER 4, 2024

Despite the owners “pouring everything into the business”, Melbourne luxury retailer Harrolds entered liquidation last month after failing to overcome a slew of unfavourable conditions and setbacks. The downfall of the almost 40-year-old business raises the question of whether this is a sign of things to come as retailers struggle to compete with the increasing e-commerce capabilities and convenience of retail goliaths on the global market, or whether it is a case of Harrolds facing a ‘perfect s

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Retail TouchPoints

NOVEMBER 4, 2024

For more than two years the fate of TikTok in the U.S. has hung in the balance. But even now, with the platform’s existence more precarious than ever, it continues to expand its user base, cultural influence and status as a marketing and commerce powerhouse. If the current ban on the platform is upheld, it will be blocked in the U.S. on Jan. 19, 2025 unless it is sold to a U.S.

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Retail Wire

OCTOBER 30, 2024

McDonald's shares have fallen following the company's announcement that global sales have decreased in Q3 2024 for the second consecutive quarter.

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Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Focus

OCTOBER 30, 2024

Ghalia BOUSTANI. Retail Consultant | Published author | Visiting lecturer Hyper-local strategies have been increasingly applied by luxury brands to connect with specific communities through limited-time pop-up stores. Their ability to create highly curated experiences that are tailored to regional tastes, cultural preferences, and local consumers is made possible by this approach.

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Retail Gazette

NOVEMBER 5, 2024

John Lewis has become the latest retailer to partner with Klarna to provide its customers with a buy now, pay later option. The department store’s online customers can now choose to check out with the firm’s interest-free Pay in 3 product to spread the cost of their purchases over 60 days. It builds on the retailer’s current buy now, pay later offer on certain nursery and electrical products when they spend between £500 and £1,500.

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Retail Wire

NOVEMBER 5, 2024

Legendary department store Bloomingdale's has announced a holiday partnership with Universal Pictures' "Wicked.

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Retail Focus

NOVEMBER 6, 2024

Boots has released its 2024 festive marketing campaign, “The Christmas Makeover ”, unleashing the magic of beauty with actor and Bridgeton star, Adjoa Andoh as Mrs. Claus in a wonderland of Boots beauty. The film follows Adjoa as she leads her trusty squad of beauty elves in her Christmas “Werkshop”, reminding viewers that Boots has a present for every kind of beauty enthusiast.

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Retail Gazette

NOVEMBER 5, 2024

Asda is testing out a self-service returns “drop box” where shoppers can deposit unwanted or faulty products and be refunded automatically. Under trial at its Ashton-under-Lyne store in Greater Manchester, Asda customers who want to return goods, which can range from grocery items to electricals, scan their receipts and barcode at the self-service machine then drop their product into a chute or place in a cupboard.

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Retail TouchPoints

NOVEMBER 1, 2024

Amazon may be pulling back on brick-and-mortar , but stores, at least the digital kind, are clearly still a focus for the e-tailer. Exhibit #1: Amazon’s virtual holiday shop. The new 3D immersive experience joins a host of other virtual showrooms and stores powered by Amazon Beyond , the company’s virtual shopping division. The new Virtual Holiday Shop features a selection of top holiday gifts, interactive content, cheerful music and animations to help customers find the perfect gift for everyon

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Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Inside Retail

NOVEMBER 4, 2024

Domino’s Pizza Enterprises CEO and MD Don Meij will retire after almost 40 years with the company, effective November 6. The pizza chain has appointed Mark van Dyck to succeed Meij, who has been the CEO for the past 22 years. “Under his leadership Domino’s Pizza Enterprises Ltd grew from a Brisbane-based company to a truly global business – the market-leader in each of the markets the company has operated for more than three years in Europe and the Asia Pacific,” sa

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Retail Wire

OCTOBER 30, 2024

Subway has been hit with a lawsuit alleging it “falsely advertises” the amount of meat in its steak and cheese sandwiches.

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Advertising 274

A1 Retail

NOVEMBER 6, 2024

Retail Technology Show (RTS), the flagship event that brings the wonder of retail to life, debuts at its new home, ExCeL London, on 2nd & 3rd April 2025 In RTS’ biggest-ever tech showcase, 400+ innovators – from tech giants to scale-ups and start-ups – will present disruptive retail solutions 100+ retail leaders, changemakers and visionaries will provide insights into key trends and topics defining the sector across RTS’ conference tracks Extended partnership with Commerce Futures doubles ec

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Retail Gazette

NOVEMBER 6, 2024

M&S half-year profits surged as clothing and food sales continued to soar, delivering their fourth consecutive year of market share growth. Profit before tax and adjusting items was up more than 17% at the retail giant for the half ended 28 September, hitting £407.8m. Sales climbed 5.8% to £6.52bn. Food revenue jumped 8.1% and adjusted operating profit in the division rose more than a third (34.5%) to £213.1m as it witnessed its “strongest value perception in over a decade” Cloth

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Retail TouchPoints

NOVEMBER 5, 2024

Rick Dreiling has stepped down from his position as Chair and CEO of Dollar Tree. COO Michael Creedon Jr. has been named Interim CEO, and Edward Kelly III, lead Independent Director of the company’s board, has been named Chair. The retailer has embarked on a search for a permanent CEO that will include both internal and external candidates. “With my health presenting some new challenges over the past two months, the time is right for me to step away and focus on myself and my family,” said Dreil

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Inside Retail

NOVEMBER 3, 2024

Clarins has opened its first Australian boutique at Sydney’s Queen Victoria Building , providing a range of skincare products and a complimentary 20-minute express facial. “This milestone brings our 70-year French heritage and renowned beauty expertise closer to our clients than ever before,” said Jerome Bellony, MD of Clarins Australia and New Zealand.

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Boutique ATS Shopping 244

Retail Wire

NOVEMBER 4, 2024

Little Caesars is offering a free HOT-N-READY Lunch Combo at participating locations nationwide on Nov. 11 for Veterans Day.

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Retail Dive

NOVEMBER 4, 2024

Franchise Group, which also runs Pet Supplies Plus and Buddy’s Home Furnishings, will shut down American Freight starting this week.

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Home Furnishings 133

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance

Retail Gazette

NOVEMBER 4, 2024

Frasers Group’s Mike Ashley has called Boohoo “desperate” after the ailing fast fashion retailer promoted Debenhams boss Dan Finley to chief executive instead of relenting to his demands to take the hotseat. Following Finley’s appointment last week, Ashley told The Sunday Times in an email: “Independent shareholders be warned, desperate people do desperate things.

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Fast Fashion ATS Fashion Promotions 119

Retail TouchPoints

NOVEMBER 5, 2024

Amazon continues to expand its grocery delivery services through a new partnership with California chain FoodMaxx , expansions of its partnerships with Save Mart and Lucky Supermarkets , and a new deal with startup Jüsto in Mexico to make grocery delivery available in that country. Amazon Adds Grocery Delivery South of the Border Amazon customers in Mexico will soon be able to purchase everything from fresh produce to meat and fish online through a new partnership with grocery delivery platform

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Inside Retail

OCTOBER 30, 2024

This year’s Melbourne Fashion Week (MFW) student collections runway was held at The Lume – where the creativity was unconstrained, the designs were avant-garde and the emerging talent was front and centre. Out of the 40 students selected to represent the next generation of Australian designers, from Box Hill Institute, Holmesglen Institute, LCI Melbourne, RMIT School of Fashion and Textiles and Whitehouse Institute of Design Australia, Nam Tran took home the MFW Student Award.

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Retail Wire

NOVEMBER 4, 2024

Chili's has experienced impressive growth in part due to the viral social media success of one particular appetizer.

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Shopping

Shopping Center

NOVEMBER 5, 2024

Port St. Lucie, Fla. — PEBB Enterprises and Banyan Development have acquired a land parcel in Port St. Lucie, with plans to develop a 14.2-acre retail project at the site. Dubbed… The post PEBB, Banyan to Develop 14.2-Acre Retail Project in Port St. Lucie, Florida appeared first on Shopping Center Business.

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A1 Retail

NOVEMBER 5, 2024

Monica Vinader, the leading demi-fine jewellery brand known for its quality, craftsmanship and sustainable practices, continues its global brick-and-mortar expansion, announcing the opening of its first Scottish boutique, a flagship store in the heart of Edinburgh. This location marks the brand’s 25th directly operated store and concession across the UK, US, Hong Kong and Singapore.

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Boutique Location Shopping ATS 105

Retail TouchPoints

NOVEMBER 1, 2024

Irish apparel retailer Primark is continuing its brick-and-mortar expansion in the Southwest U.S. with the opening of its first Texas store next month and plans for four more locations in the state. Primark also signed a contract to open a flagship store in midtown NYC’s Penn District last month. The new store, located at La Plaza in McAllen, Texas, will feature 37,000 square feet of selling space when it opens Dec. 12, 2024 and will be the retailer’s 29 th U.S. location.

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Inside Retail

OCTOBER 30, 2024

September retail sales remained sluggish, according to the Australian Retailers Association, but an analyst points out that the last quarter’s result was the best turnover in more than two years. “Retail volumes rose 0.4 per cent in the September quarter, marking the largest quarterly increase since the June quarter 2022, and that suggests that household consumption may be a little stronger in the September quarter than we’ve recently seen,” said Callam Pickering, Apac ec

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ATS

Retail Wire

OCTOBER 30, 2024

Birdcall may be a relatively young newcomer in the industry, but the chain is already offering special promos to compete in the fast-food price wars.

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Retail Gazette

OCTOBER 30, 2024

Retailers are facing a significant jump in costs following a National Insurance and minimum wage hike unveiled in Chancellor Rachel Reeves’ Budget, the first by a Labour government in 14 years. The industry is set to pay an additional £2.3bn in National Insurance when the increase in employer contributions comes into force in April next year. Last week, M&S boss Stuart Machin hit out at the plans, which it said was “a tax with no link to profit which hits bigger employers like us and o

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A1 Retail

NOVEMBER 6, 2024

Co-op launches two stores to serve communities in Chopwell and Crawcrook. Chopwell’s Co-op has re-opened following a seven-week programme of works and improvements to ‘transform’ the store. While Crawcrook has seen a brand new Co-op store open as the convenience retailer relocates to a new, improved and larger location. Located in Derwent Street, Chopwell, the near 2,000 sq ft store supports 12 local jobs and serves-up an increased range of fresh and chilled produce alongside an enhanced focus o

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Payment Services Location Management ATS 98

Retail TouchPoints

OCTOBER 31, 2024

Earlier this year, Google added compelling new features to Google Wallet to help consumers get more out of their mobile wallet passes. With this update , developers can send wallet notifications, letting consumers receive notifications about any updates to cards or passes stored in their mobile wallet. As Google shares, that might look like a notification from your favorite coffee shop on their new daily special or an update if your assigned seat on your boarding pass changes.

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Marketing Customer Experience Consumer Point of Sale 274

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

Shopping