Retail TouchPoints

OCTOBER 27, 2024

They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing an increasingly large (and loud) role in shaping culture, including how these consumers shop, research and purchase products and services.

Payment Services 321

Payment Services Consumer Jewelry Marketing 321

Inside Retail

NOVEMBER 5, 2024

The retail giant deployed Bossa Nova Robotics’ shelf-scanning robots across hundreds of US stores, with the specific aim of streamlining store operations without sacrificing valuable customer service and experience.

Customer Experience 130

Customer Experience Visual Merchandising Store Operations Management 130

365 Retail

APRIL 1, 2025

The Visual Merchandising and Display Show is the biggest event in the calendar for visual merchandising, retail design, and display. Attendees will have the opportunity to explore interactive exhibits, live demonstrations, and cutting-edge solutions, gaining insight into how brands are evolving their physical presence.

Visual Merchandising 59

Visual Merchandising Kiosk Returns Accessories 59

Retail TouchPoints

JANUARY 9, 2025

The retailer, working with Mood Media , has created an experiential retail location equipped with a large-scale LED visual wall displaying curated content, carefully chosen music and even a custom fragrance, White Pepperwood, carrying the scent of the outdoors through the air.

Outdoor 278

Outdoor Fulfillment Consumer Location 278

Retail TouchPoints

NOVEMBER 11, 2024

Thematic retail stores and exclusive IP-focused product collections are hot in retail right now: Chinese lifestyle retailer Miniso has unveiled a series of themed character flagships around the world, while Camp has been known for its exclusive brand collaborations and entertainment-driven activations for Trolls , Frozen and more.

Accessories 289

Accessories Fashion Apparel Consumer 289

Retail TouchPoints

DECEMBER 13, 2023

Trend 3: Store Design Teams Become ‘Experience Teams’ When a brand decides to open a new store, the design team cannot work within its own silo. This is a new reality for typical projects, according to Cornelius, and it is why her firm has changed its vernacular from “store design” to “experience design.”

Loss Prevention 323

Loss Prevention Visual Merchandising Sporting Goods Store Operations 323

Retail TouchPoints

SEPTEMBER 12, 2023

Uncontained also will support the premium Container Store Custom Spaces offering with on-trend finishes, hardware and features such as smarthome compatible lighting.

Visual Merchandising 263

Visual Merchandising Location Shopping Planning 263

Retail TouchPoints

JANUARY 22, 2025

Some 2025 retail design trends are easy to predict; for example, its a good bet that artificial intelligence (AI) will play a starring (or at least supporting) role.

Customer Experience 317

Customer Experience Promotions Visual Merchandising Marketing 317

Retail TouchPoints

MARCH 4, 2025

When retailers discover that a particular product isnt selling as well as it normally does, there are many potential explanations. Is there a new, similar product on a nearby shelf thats priced for less, or one thats being heavily promoted by the manufacturer? If its a new product, has it been placed in the correct aisle?

Promotions 266

Promotions Management Visual Merchandising Location 266

Independent Retailer

NOVEMBER 15, 2024

In practice, such investments are more profitable than maintaining outdated systems.Processes automation will help you place orders faster and control inventory better, improve overall operational efficiency and reduce costs. FAQ What does a retail manager do? They also include staff, process and presentation.

Management 105

Management Wholesale Visual Merchandising Promotions 105

Retail TouchPoints

FEBRUARY 5, 2025

Similarly, creating a meaningful customer experience begins with a map a tool to visualize the entire journey, from initial awareness to post-purchase interactions. When building a house, you start with a blueprint. Customer journey mapping (CJM) is widely used in retail to analyze and plan touch points before, during and after purchase.

Customer Experience 270

Customer Experience Promotions Checkout Planning 270

Retail TouchPoints

MAY 23, 2023

Randy John, Director Technology Consultancy – Digital Retail, adidas Claire Wyatt, VP, Business Strategy & Marketing Science, Albertsons Media Collective James Kinnear, Director Ecommerce, ALDI Jami Jo Boulogne-Cockrell, Senior Vice President, General Merchandise Manager, At Home Group Lee Anne Grant, Chief Growth Officer, Babylist Chris, Silver, (..)

Visual Merchandising 290

Visual Merchandising Jewelry Marketing Management 290

Retail TouchPoints

NOVEMBER 26, 2024

La-Z-Boy has opened a 12,600-square-foot showroom in Chicago’s Lincoln Park neighborhood designed to immerse customers in the transformational power of comfort.

Consumer 277

Consumer Shopping Visual Merchandising Store Operations 277

Retail TouchPoints

JULY 7, 2021

His responsibilities grew to encompass Home, Kids and Visual Merchandising before he took the CMO role in 2018. Current CEO Lisa Harper will transition to the role of Executive Chair of the Belk Board of Directors. Patel has been with Belk since 2016, joining as EVP, GMM, Men’s and Ecommerce.

Promotions 264

Promotions Visual Merchandising Marketing Shopping 264

Retail TouchPoints

DECEMBER 18, 2024

The Fresh Market will deploy solutions from VusionGroup across all 166 grocery stores in its fleet next year, adding electronic shelf labels (ESLs), improved inventory management technology and analytics designed to better support in-store merchandising decisions, timing of out-of-stocks and prioritizing waste reduction.

Inventory Management 264

Inventory Management Management Marketing Fulfillment 264

Retail TouchPoints

FEBRUARY 11, 2025

Starboard Group s new land-based vacation retail division, Starboard Resort, has opened its first group of stores, The Boutiques at Westgate Las Vegas, in partnership with Westgate Resorts.

Jewelry 273

Jewelry Shopping Boutique ATS 273

Retail TouchPoints

JANUARY 22, 2025

Your brand has had great success at home, and now you want to duplicate that in additional markets, maybe even expand internationally. Yet conducting point-of-sale (PoS) campaigns in new regions wont work with a cookie-cutter approach.

Payment Services 279

Payment Services Point of Sale Shipping Marketing 279

Retail TouchPoints

JULY 17, 2023

While the companies spent months waiting for the perfect site, it only took about 90 days to get the store operational once that site was found. We both understood the mission of the brand, the mission of the store and the design and aesthetic of it. From day one we were just perfectly aligned,” said Baer. “We

Location 237

Location Visual Merchandising Store Operations Wholesale 237

Retail TouchPoints

MAY 3, 2023

With an increased need and desire for recycling, upcycling and reselling, retailers can explore in-store services that encourage consumers to give products a second life and help close the loop on unnecessary waste. To lead by example, old or retired products can be used as a “building” material or for visual merchandising displays.

Visual Merchandising 278

Visual Merchandising Consumer Inventory Management Customer Experience 278

Retail TouchPoints

JANUARY 22, 2025

Fanatics Collectibles will launch its first-ever flagship store in London this spring in an 8,647-square-foot space designed for interactive community-building events such as monthly trade nights, kids rip events, athlete appearances and partner activations in addition to retail space.

Location 257

Location Visual Merchandising Store Operations Customer Experience 257

Retail TouchPoints

AUGUST 23, 2023

Apps that allow shoppers to preview and locate in-store inventory, do virtual try-ons, identify sales and cash in on personalized promotions and rewards are popular. In fact, most consumers (61%) report that they consider their smartphone “very important” while shopping in stores.

Visual Merchandising 243

Visual Merchandising Drop-Shipping Consumer Shopping 243

Retail TouchPoints

FEBRUARY 9, 2022

Our advice is that if you’re taking over an empty storefront or some other mall space and you can do a design that transforms the space using vinyl wraps, loose fixturing and various types of visual merchandising, you can often create a pop-up without needing a new permit.

Visual Merchandising 264

Visual Merchandising Location Shipping Shopping 264

Retail TouchPoints

APRIL 2, 2025

Chains like Foot Locker, CVS and Victorias Secret have been forced to shut down stores: it seems no sector is safe. This trend is unlikely to go anywhere anytime soon: A report from TimeOut predicts store closures across the country will double this year, with an estimated 15,000 stores closing down for good.

Social Commerce 147

Social Commerce Customer Experience Specialty Retailers Fashion 147

Retail TouchPoints

FEBRUARY 16, 2024

“At Starbucks, we have challenged ourselves to imagine what’s possible when we take a closer look at the many ways our partners and customers interact with us and experience our stores every day,” said Katie Young, SVP of Store Operations at Starbucks in a statement.

Payment Services 273

Payment Services Store Operations Point of Sale Visual Merchandising 273

Retail TouchPoints

MARCH 13, 2025

Bath & Body Works has introduced its new Gingham+ store design in more than 15 locations, including stores in South Korea, Los Angeles and Texas, and plans to continue rolling out the refreshed aesthetic in a majority of its planned U.S. store openings going forward.

Planning 147

Planning Location Consumer Visual Merchandising 147

Retail TouchPoints

FEBRUARY 14, 2025

The retailer is spotlighting the new brands online and with special displays in-store. Target has expanded its beauty assortment with more than 2,000 products and nearly 50 new brands, with prices starting at $1.29 and 90% of the new arrivals priced at less than $20.

Consumer 191

Consumer Shopping Visual Merchandising ATS 191

Retail TouchPoints

APRIL 3, 2025

The 1,200-square-foot store will offer rare and premium trading cards, authentication services and an exclusive VIP trading experience. CardVault by Tom Brady will open a flagship location later this month at the American Dream mall in Rutherford, N.J., next to MetLife Stadium, home field for the NFLs Jets and Giants.

ATS 147

ATS Fashion Location Visual Merchandising 147

Retail TouchPoints

MARCH 14, 2025

Following the successful debut of its initial large-format store in the Chicago suburb of Wilmette, Ill. in May 2024 , Wayfair will open its second large-format store next year in Atlanta.

Fulfillment 165

Fulfillment Location Shopping ATS 165

Inside Retail

FEBRUARY 13, 2023

The local branch will offer a number of consultancy services, ranging from retail store management to visual merchandising, digital marketing and retail technology for omnichannel solutions, in an effort to elevate Malaysia’s beauty and fashion retail industry.

Visual Merchandising 130

Visual Merchandising Fashion Management Marketing 130

Retail TouchPoints

DECEMBER 22, 2023

According to new research from MG2, Gen Z in particular is looking for curated visual merchandising experiences where a brand’s values shines through in physical environments. Elevating Brand Transparency with a Quick Scan to Build Trust Today’s consumers care about where their products come from and the values of the brand itself.

Shopping 299

Shopping Checkout Consumer Visual Merchandising 299

Retail TouchPoints

NOVEMBER 25, 2024

one of its three main markets by 2026, Mango plans to operate 42 stores in the country by the end of 2024. The retailer’s target is to operate approximately 65 U.S. stores by the end of 2025. Moving toward its goal of making the U.S.

Planning 173

Planning Apparel Location Marketing 173

Retail TouchPoints

JULY 27, 2023

Store workers] might be interested in human resources, visual merchandising or health and safety issues. with plans to increase from your current 19 stores to 60 by 2026. We’re looking to foster those connections for them to be truly successful and build a career with Primark.

Visual Merchandising 246

Visual Merchandising Finance Planning Management 246

Retail TouchPoints

AUGUST 6, 2020

We don’t know how shopping habits or product demand will change in a post-COVID-19 environment, but it will be more critical than ever to test and change store merchandising strategies to accommodate new consumer needs. AR visual merchandising automates manual store planning processes.

Visual Merchandising 226

Visual Merchandising Promotions Consumer Location 226

Retail Focus

FEBRUARY 21, 2024

For both new and existing stores, these requirements span store build-out, energy and water, responsible sourcing of materials, visual merchandising, store operations and innovation.”

Shopping 162

Shopping Visual Merchandising Returns Supermarket 162

Retail TouchPoints

APRIL 12, 2023

Through its proprietary platform, Leap helps brands launch and operate “insights-driven retail stores.” The company provides end-to-end support, from store design and development to store operations, technology and performance data and insights.

Customer Experience 334

Customer Experience Shopping Consumer Fulfillment 334

Retail TouchPoints

FEBRUARY 26, 2025

Beginning in August 2025, Target will offer its new Champion collection of activewear and sporting goods for kids and adults. The 500+ -piece collection includes apparel, accessories and bags and will be infused with on-trend colors, exclusive premium fabrics, unique washes, detailed trims and the unique Champion logo.

Sporting Goods 162

Sporting Goods Apparel Accessories Brand Management 162

VMS

JANUARY 31, 2022

In that role he was responsible for global store operations, global supply chain, outside sales and service, real estate and merchandising, marketing and online strategy. The post Home Depot Names New CEO appeared first on Visual Merchandising and Store Design.

Visual Merchandising 84

Visual Merchandising Store Operations Marketing 84