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How Vans Transformed its Visual Merchandising with ‘Digital-First’ Processes

Retail TouchPoints

Now, brands like Vans are embedding these short-term solutions into their day-to-day workflows as they strive to optimize the flow and experience of the shoe and apparel retailer’s 500+ stores in North America. Vans has increased the efficiency workflow for its visual merchandising and monthly floorset process using solutions from IWD.

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During #RICE22, Attendees Can Dive Deep, Go Broad or Both

Retail TouchPoints

In today’s environment, for example, store operations needs to be connected not just to IT and merchandising but also store design and fulfillment, to support offerings like curbside pickup and BOPIS.

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Kohl’s Taps Tuesday Morning CEO as New Director of Stores

Retail TouchPoints

Kohl’s has hired a new Senior EVP and Director of Stores to help improve brick-and-mortar sales and productivity. Fred Hand, who has deep experience with discount and department store brands, is now overseeing the retailer’s 1,100+ stores, store operations and experience, loss prevention and store experience and design functions.

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REI Shutters Experiences Business that was Losing Millions Annually, Cuts 400+ Jobs

Retail TouchPoints

REI also will continue to enhance both the online and in-store customer experience with investments in areas including personalization and visual merchandising. The retailer will now focus on core areas of its business as well as investing in tools to more effectively manage inventory.

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Retail TouchPoints Reveals Latest 40 Under 40 Award Winners

Retail TouchPoints

Randy John, Director Technology Consultancy – Digital Retail, adidas Claire Wyatt, VP, Business Strategy & Marketing Science, Albertsons Media Collective James Kinnear, Director Ecommerce, ALDI Jami Jo Boulogne-Cockrell, Senior Vice President, General Merchandise Manager, At Home Group Lee Anne Grant, Chief Growth Officer, Babylist Chris, Silver, (..)

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Computer Vision-Enabled App Helps Home Depot Improve On-Shelf Availability

Retail TouchPoints

Home Depot is on the leading edge with this type of tech usage: the 2023 Retail TouchPoints Store Operations Benchmark Survey revealed that just 28% of retailer respondents’ associates use mobile devices to audit visual merchandising and displays.

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Belk Promotes Insider to CEO as Part of Ongoing Turnaround Effort

Retail TouchPoints

His responsibilities grew to encompass Home, Kids and Visual Merchandising before he took the CMO role in 2018. Current CEO Lisa Harper will transition to the role of Executive Chair of the Belk Board of Directors. Patel has been with Belk since 2016, joining as EVP, GMM, Men’s and Ecommerce.