Retail TouchPoints

FEBRUARY 25, 2025

Capri Holdings will deploy the iD Cloud RFID solution from Nedap across all its Alcott and Gutteridge banners, covering stores in Italy, Austria, Germany, Spain, Greece, Armenia and UAE.

Loss Prevention 240

Loss Prevention Fast Fashion Marketing Store Operations 240

Inside Retail

MARCH 23, 2025

The merger, if completed, would not only make Couche-Tard a leading convenience-store operator within North America but also meaningfully enhance its presence in the Asian convenience-store market, Archana Rao, associate director at S&P Global Ratings, told Inside Retail.

Finance 263

Finance Store Operations Planning Management 263

Retail TouchPoints

OCTOBER 11, 2024

We’re providing this added technology to Save A Lot retail [store operators] at no cost, offering a strong baseline program with several options for local stores to do what they do best — localize for their customers.” 19 Save A Lot will offer exclusive, weekly offers for new and existing loyalty customers.

Wholesale 264

Wholesale Store Operations Shopping Marketing 264

Retail TouchPoints

FEBRUARY 19, 2025

Moreover, the company serves as a trusted partner, with the operational expertise to support brands that arent ready to hire an in-house executive to lead stores. Kondrat and Partner Libby Shani have developed a scalable four -step process that can help any brand develop a store operations strategy: 1.

Outdoor 259

Outdoor Customer Experience Store Operations Location 259

Retail TouchPoints

MARCH 28, 2025

operations for a few years now. During Q4 of its 2024 fiscal year, GameStop closed store operations in Germany and sold its Italian subsidiary, although its stores in Italy will continue to operate under the GameStop brand during a six-month transition period.

Planning 147

Planning Store Operations Marketing 147

Retail TouchPoints

FEBRUARY 10, 2025

The purchase agreement includes the grocery and liquor store operations of the Winn-Dixie and Harveys banners, encompassing approximately 170 stores across the Southeast, as well as Winn-Dixies existing liquor business. Financial terms of the current deal were not disclosed.

Grocer 191

Grocer Wholesale Supermarket Store Operations 191

Retail TouchPoints

FEBRUARY 25, 2025

And through its longstanding support of Habitat for Humanity, the company to date has donated more than $600,000 worth of sactionals and sacs to the nonprofit via its 900+ ReStores locations, which are independently owned home improvement stores operated by local Habitat organizations.

Store Operations 227

Store Operations Location ATS Customer Experience 227

Retail TouchPoints

JANUARY 13, 2025

These assistants are not only supporting customers; theyre also empowering associates who need fast and easy access to information to better support store operations and service. Physics AI and the Opportunity for Global Supply Chains John Furner, President and CEO of Walmart U.S. ,

Customer Experience 290

Customer Experience Marketing Fulfillment Store Operations 290

Retail TouchPoints

JANUARY 7, 2025

Review the four main methods of fraud with key functions within the business, such as store operations, returns management and finance, and discuss strategies they can employ to identify fraud, such as: Consumer Behavior Fraud: This involves practices like free renting, where consumers use an item once or twice and then quickly return it.

Returns 278

Returns Fulfillment Management Finance 278

Retail TouchPoints

NOVEMBER 13, 2024

Fewer false alarms: Don’t waste resources or disrupt store operations unless the threat is real. Employee safety: With open lines of communication, staff can report threatening behavior and receive immediate assistance. Effective communication systems ensure loss prevention and security can quickly rule out suspicious activity.

Loss Prevention 147

Loss Prevention Store Operations Accounting Customer Experience 147

Retail Focus

OCTOBER 17, 2024

Retail Insight , the leading provider of store operations execution software, has announced two senior executive appointments to accelerate its international growth trajectory.

Planning 130

Planning Store Operations Marketing Retail Marketing 130

Inside Retail

OCTOBER 22, 2024

I’ve worked in supply chain, store operations, e-commerce, continuous improvement, safety and national support.

Supermarket 246

Supermarket Accounting Management Store Operations 246

RETAIL MANAGEMENT SOFTWARE

MARCH 20, 2025

If you’re a retail business owner managing multiple retail stores, keeping your eye on the prize might be challenging. Understanding how your shops perform in terms of inventory and ROI is essential to the success of any multi-store operation. Leverage the powerful features in ChainDrive to grow your retail business.

Management 101

Management Payment Services Inventory Management Store Operations 101

Inside Retail

FEBRUARY 11, 2025

Retail Food Group (RFG) has announced the end of the Michels Patisserie chain, revealing it will work with franchisees to convert their stores to either Gloria Jeans or Donut King. There are just 19 Michels Patisserie stores across RFGs home state of Queensland, New South Wales and Victoria.

Store Operations 189

Store Operations Customer Experience Consumer Marketing 189

Retail TouchPoints

NOVEMBER 19, 2024

It’s the most wonderful time of the year, but for a sizeable portion of the U.S. workforce the holiday shopping season can be the most strenuous and stress-filled time of year. As consumers furiously stock up on everything they need for under the tree and around the table, retail workers — who make up more than one quarter of the U.S.

Department Stores 334

Department Stores Wholesale Shopping Consumer 334

Retail TouchPoints

DECEMBER 13, 2023

Retailers have gotten better about thinking about simple things like power accessibility or creating WiFi shadows around fixtures and things like that, but there are still far too many unintended consequences that come out of store design because they did not think through tech requirements up front.

Loss Prevention 323

Loss Prevention Visual Merchandising Sporting Goods Store Operations 323

Retail TouchPoints

JULY 18, 2024

Here are five examples of how associate technology is improving both CX (customer experience) and EX (employee experience): At Pacsun, Unified Store Operations Allow the Retailer to Operate with a Lean Workforce Like many retailers in a tight labor market, Pacsun stores operate with small staffs. “We

Customer Experience 278

Customer Experience Kiosk Shrinkage Shipping 278

Retail TouchPoints

OCTOBER 27, 2024

They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing an increasingly large (and loud) role in shaping culture, including how these consumers shop, research and purchase products and services.

Payment Services 321

Payment Services Consumer Jewelry Marketing 321

Retail TouchPoints

JUNE 10, 2024

Christine Foster, VP of Product Strategy & Media Operations, Kroger Precision Marketing/84.51° Lynn Power, Co-founder & CEO, MASAMI Alexis Hoopes, VP of Ecommerce & Direct to Consumer, Mattel Lina Sabic, Director of Store Operations, Pacsun Matt Ezyk, Director of Ecommerce, Pet Supermarket Luca Netz, CEO, Pudgy Penguins Ken, Romaniszyn, (..)

Supermarket 298

Supermarket Store Operations Management Planning 298

Inside Retail

APRIL 25, 2024

Clothing and homewares retailer Urban Rampage has been ordered by the Australian Securities & Investments Commission (Asic) to stop offering Centrepay credit arrangements at its stores.

Payment Services 297

Payment Services Target Market Store Operations Location 297

Inside Retail

NOVEMBER 5, 2024

The retail giant deployed Bossa Nova Robotics’ shelf-scanning robots across hundreds of US stores, with the specific aim of streamlining store operations without sacrificing valuable customer service and experience.

Customer Experience 130

Customer Experience Visual Merchandising Store Operations Fulfillment 130

Inside Retail

JANUARY 26, 2025

per cent increase in global DTC sales for Rip Curl, supported by strong growth during the Christmas trading period and additional stores operating year-over-year. For the period ending December last year, the group reported a 2.4

Wholesale 130

Wholesale Store Operations Promotions Consumer 130

Retail TouchPoints

MARCH 4, 2025

When retailers discover that a particular product isnt selling as well as it normally does, there are many potential explanations. Is there a new, similar product on a nearby shelf thats priced for less, or one thats being heavily promoted by the manufacturer? If its a new product, has it been placed in the correct aisle?

Promotions 266

Promotions Management Visual Merchandising Location 266

Retail TouchPoints

OCTOBER 24, 2024

Kroger will leverage RFID technology from Avery Dennison for item-level digital identification, enabling more frequent and accurate inventory information to help maximize freshness, reduce waste and improve the store associate experience. The supermarket will begin in the bakery department, implementing RFID-embedded labels on each item.

Supermarket 311

Supermarket Customer Experience Management ATS 311

Retail TouchPoints

JANUARY 3, 2025

Given that different cannabis products can produce a wide range of effects among consumers, one of the biggest challenges facing cannabis retailers is matching the right product with the right customer.

Consumer 305

Consumer Management Store Operations Customer Experience 305

Retail TouchPoints

NOVEMBER 1, 2024

When you think of any major retailer, you probably immediately imagine a personality, a distinct vibe, or something about the company that sets it apart in the marketplace. This branding isn’t just about appealing to customers but also is a way to attract top-notch employees as an employer.

Management 276

Management Marketing Promotions Returns 276

Retail TouchPoints

MARCH 17, 2025

Retailers are well aware that having too much inventory in the wrong store, or not enough in the right one, affects not just sell-through but labor costs and store operations. Unlocking the Power of Unstructured Data Even when a retailers overall demand forecast is optimal, inventory placement represents a big challenge.

Markdowns 216

Markdowns Inventory Management Marketing Consumer 216

Retail TouchPoints

FEBRUARY 4, 2025

In 2025, retailers will scale these AI projects across the enterprise and embed the technology into core operations of their business. The retail industrys rapid adoption of generative AI technologies will continue in 2025. Throughout 2024, many retailers moved gen AI projects from pilots into production.

Kiosk 302

Kiosk Grocer Consumer Marketing 302

Retail TouchPoints

JANUARY 23, 2025

Following a raft of stores closures in 2024, retail advisory firm Coresight Research predicts that closures will escalate further this year, to approximately 15,000. Store openings are expected to remain steady at approximately 5,800 (compared to 5,970 in 2024), but that would still represent a net loss of more than 9,000 stores.

Customer Experience 279

Customer Experience Consumer Shopping Planning 279

Retail TouchPoints

JANUARY 20, 2025

The holiday season brings a surge in shopping, both in-store and online. Retailers must navigate these challenges while staying compliant with regulations so they can ensure smooth operations and demonstrate environmental responsibility.

Management 312

Management Returns Department Stores Merchandise Store 312

Retail TouchPoints

DECEMBER 3, 2024

Like most retailers of a certain age, The Paper Store debuted in brick-and-mortar — in this case a modest family-run newsstand in Maynard, Mass. that opened in 1964.

Shopping 286

Shopping ATS Visual Merchandising Location 286

Retail TouchPoints

JANUARY 9, 2025

Barnes & Noble will open approximately 60 stores this year, according to reporting in the Financial Times (FT). The retailer, owned by Elliott Investment Management along with the UK bookseller Waterstones , opened 57 stores in the U.S. The retailer currently operates 650 stores. and 12 in the UK last year.

Planning 334

Planning Finance Management Store Operations 334

Retail TouchPoints

OCTOBER 30, 2024

As a geriatric millennial who lives and works in the greater Charlotte region of North and South Carolina, I notice pet-friendly establishments have become the expectation. Our temperate climate with ample sunshine and green space encourages spending time outside and sharing it with four-legged friends.

Outdoor 287

Outdoor Planning Store Operations Customer Experience 287

Retail TouchPoints

JANUARY 9, 2025

Want to enjoy the best of the outdoors without, you know, actually going outside? Then the recently opened London flagship of The North Face is the place for you.

Outdoor 278

Outdoor Fulfillment Consumer Location 278

Retail TouchPoints

OCTOBER 11, 2024

This has never been more apparent than now, as consumers look to elevate their in-store shopping experiences and expect the same versatility and ease that they have obtained with modern omnichannel retail. The retail industry holds influence above many others.

Advertising 295

Advertising Drop-Shipping Checkout Supermarket 295

Retail TouchPoints

NOVEMBER 12, 2024

1WorldSync’s 2024 Consumer Product Content Benchmark report revealed that 64% of shoppers have scanned a QR code on a product while shopping in-store. With a quick click on a smartphone, these customers have accessed hidden content, exclusive deals and lightning-fast checkouts. The result?

Shopping 275

Shopping Checkout Consumer Point of Sale 275

Retail TouchPoints

NOVEMBER 27, 2024

With retail sales bouncing around as the UK economy chugs along, marketers in the sector are seeking the best way to keep their customers happy and prevent them from spending their money in another store.

Consumer 277

Consumer Marketing Promotions Customer Experience 277