Retail TouchPoints

MAY 29, 2024

The Dollar Tree acquisition includes stores located across Arizona, California, Nevada and Texas, and also includes the North American IP of 99 Cents Only stores as well as select on-site furniture, fixtures and equipment. Dollar Tree projects that it will have the stores operating as early as fall 2024. “As

Store Operations 213

Store Operations Location Marketing ATS 213

Inside Retail

APRIL 25, 2024

Clothing and homewares retailer Urban Rampage has been ordered by the Australian Securities & Investments Commission (Asic) to stop offering Centrepay credit arrangements at its stores.

Payment Services 297

Payment Services Target Market Store Operations Location 297

Retail TouchPoints

NOVEMBER 7, 2024

We see the value Carrot Tags offer as they help Instacart shoppers to be more independent when fulfilling online orders, allowing our associates to focus on store operations and providing excellent customer service,” said Scott Patton, VP at Aldi in a statement.

Fulfillment 233

Fulfillment Supermarket Grocer Store Operations 233

Retail TouchPoints

OCTOBER 11, 2024

We’re providing this added technology to Save A Lot retail [store operators] at no cost, offering a strong baseline program with several options for local stores to do what they do best — localize for their customers.” 19 Save A Lot will offer exclusive, weekly offers for new and existing loyalty customers.

Wholesale 242

Wholesale Store Operations Shopping Marketing 242

Retail TouchPoints

JULY 18, 2024

Here are five examples of how associate technology is improving both CX (customer experience) and EX (employee experience): At Pacsun, Unified Store Operations Allow the Retailer to Operate with a Lean Workforce Like many retailers in a tight labor market, Pacsun stores operate with small staffs. “We

Customer Experience 244

Customer Experience Kiosk Shrinkage Shipping 244

Retail TouchPoints

JUNE 10, 2024

Christine Foster, VP of Product Strategy & Media Operations, Kroger Precision Marketing/84.51° Lynn Power, Co-founder & CEO, MASAMI Alexis Hoopes, VP of Ecommerce & Direct to Consumer, Mattel Lina Sabic, Director of Store Operations, Pacsun Matt Ezyk, Director of Ecommerce, Pet Supermarket Luca Netz, CEO, Pudgy Penguins Ken, Romaniszyn, (..)

Supermarket 261

Supermarket Store Operations Management Planning 261

Retail TouchPoints

DECEMBER 13, 2023

Retailers have gotten better about thinking about simple things like power accessibility or creating WiFi shadows around fixtures and things like that, but there are still far too many unintended consequences that come out of store design because they did not think through tech requirements up front.

Loss Prevention 262

Loss Prevention Visual Merchandising Sporting Goods Store Operations 262

Inside Retail

SEPTEMBER 13, 2023

million, including the closure costs of the Altona and Richlands distribution centres and the Brisbane store. Operating gross profit margin declined to 36.4 .” Net profit rose 18.2 per cent to $71.1 million for the 12 months to July 29, the highest since 2015. Statutory net profit rose 23.3 per cent to $60.4

Net Profit 278

Net Profit Department Stores Returns Store Operations 278

Retail TouchPoints

JUNE 20, 2024

Target plans to roll out a new gen AI-powered chatbot designed to aide store associates in nearly all of its 2,000 stores following a six -month pilot at 400 locations.

Store Operations 233

Store Operations Planning Location Customer Experience 233

Retail TouchPoints

JANUARY 13, 2025

These assistants are not only supporting customers; theyre also empowering associates who need fast and easy access to information to better support store operations and service. Physics AI and the Opportunity for Global Supply Chains John Furner, President and CEO of Walmart U.S. ,

Customer Experience 250

Customer Experience Marketing Fulfillment Store Operations 250

Retail TouchPoints

AUGUST 5, 2024

In fact, the 2023 Retail TouchPoints Store Operations Survey found that among the 82% of respondents who have armed associates with mobile devices, 59% saw improved employee productivity while 50% saw improved cross-sells and upsells.

Inventory Management 236

Inventory Management Point of Sale Promotions Jewelry 236

Inside Retail

JULY 10, 2024

Prior to this she was part of the Telstra Executive Team for more than a decade and held senior roles in operations and retail networks. Hayes’ remit was to grow the business through store operations and new channels to market. Hayes said “It is an honour to lead 7-Eleven Australia.

Store Operations 237

Store Operations Management Consumer Marketing 237

Retail TouchPoints

NOVEMBER 20, 2024

Cedric Clark didn’t originally intend to have a career in retail, much less rise to the heights of EVP of Store Operations at Walmart , one of the world’s largest retailers. At the beginning of his working life he was an athlete, playing basketball professionally overseas when 9/11 interrupted that journey, at least temporarily.

Sporting Goods 223

Sporting Goods Store Operations Management ATS 223

Retail TouchPoints

JANUARY 7, 2025

Review the four main methods of fraud with key functions within the business, such as store operations, returns management and finance, and discuss strategies they can employ to identify fraud, such as: Consumer Behavior Fraud: This involves practices like free renting, where consumers use an item once or twice and then quickly return it.

Returns 232

Returns Fulfillment Management Finance 232

Retail TouchPoints

MAY 6, 2024

Sustainability: Reduce an Organization’s Carbon Footprint and Energy Costs Energy is the fourth-largest in-store operating cost for U.S. One national discount brand has saved more than $2 million in energy costs year over year, mainly by following this approach. IoT platforms help make this possible.

Store Operations 227

Store Operations Management Location Customer Experience 227

Retail TouchPoints

AUGUST 13, 2024

During his tenure, Narasimhan supported Starbucks’ supply chain innovation, helped store operations and improved the partner (employee) experience, according to a company statement. Although he was named incoming CEO on Sept. 1, 2022, he officially assumed the role on March 20, 2023.

Customer Experience 246

Customer Experience Store Operations Brand Management Marketing 246

Retail TouchPoints

OCTOBER 23, 2024

Driving Tech Alignment and Buy-in for Maximum Impact Considering the size of its store footprint and complexity involved, this process was “really fast” and sets a new standard for tech rollouts, according to Corbin.

Checkout 201

Checkout Clienteling Fulfillment Store Operations 201

Retail TouchPoints

FEBRUARY 26, 2024

That same staffing philosophy began to trickle down to top sales associates, ensuring that the best salespeople were working on high-traffic days , and has even translated to the time that associates take lunch , which is now no longer based on an arbitrary time frame but rather on the moment in the day with the biggest traffic lull.

Loss Prevention 267

Loss Prevention Jewelry Payment Services Accounting 267

Retail TouchPoints

NOVEMBER 13, 2024

Fewer false alarms: Don’t waste resources or disrupt store operations unless the threat is real. Employee safety: With open lines of communication, staff can report threatening behavior and receive immediate assistance. Effective communication systems ensure loss prevention and security can quickly rule out suspicious activity.

Loss Prevention 144

Loss Prevention Store Operations Accounting Customer Experience 144

Retail TouchPoints

OCTOBER 10, 2024

Pain Point #6: Replenishment Processes that are Too Slow and Manual Fashion retail group Bestseller rolled out an RFID solution from Nedap to all 380 Vero Moda stores to improve the efficiency of how products are received and to enable real-time replenishment capabilities.

Payment Services 223

Payment Services Apparel Checkout Fulfillment 223

Inside Retail

JUNE 24, 2024

Implications for Central Group Entering the continent in 2011 with the acquisition of Rinascente, the Chirathivat family-owned conglomerate operates 40 luxury department stores across seven European countries.

Department Stores 263

Department Stores Location Store Operations Marketing 263

Retail TouchPoints

JUNE 28, 2024

(Photo: Retail Touchpoints) After 18 years working in residential and commercial leasing in New York, the idea for The Den came about (as many ideas did) during the disruption of the pandemic. When COVID hit, I really took a step back,” said Cohen in an interview with Retail TouchPoints. “I

Payment Services 229

Payment Services Beauty and Health Location Promotions 229

Inside Retail

OCTOBER 22, 2024

I’ve worked in supply chain, store operations, e-commerce, continuous improvement, safety and national support.

Supermarket 246

Supermarket Accounting Management Store Operations 246

Retail TouchPoints

APRIL 12, 2023

Through its proprietary platform, Leap helps brands launch and operate “insights-driven retail stores.” The company provides end-to-end support, from store design and development to store operations, technology and performance data and insights.

Customer Experience 304

Customer Experience Shopping Consumer Fulfillment 304

Inside Retail

NOVEMBER 7, 2023

Not-for-profit store operator Community Enterprise Queensland (CEQ) is the sole grocery and retail provider for many remote communities located across northern Queensland and the Torres Strait Islands.

Kiosk 277

Kiosk ATS Supermarket Location 277

Inside Retail

JUNE 13, 2024

Technology at its core “Technology plays a vital role in supporting and securing rapid market expansion and large-scale store operations,” Li said. “We This is also our central area of focus for this year.”

Payment Services 261

Payment Services Marketing Outdoor Management 261

Inside Retail

DECEMBER 5, 2023

The convenience of unexpected partnerships In 1976, the Withers and Barlow families signed the licence agreement for 7-Eleven Australia and opened the first store in Victoria a year later, 1977. billion , just shy of the initial $2 billion asking price.

Marketing 263

Marketing Apparel Store Operations Fashion 263

Retail TouchPoints

JANUARY 9, 2025

Barnes & Noble will open approximately 60 stores this year, according to reporting in the Financial Times (FT). The retailer, owned by Elliott Investment Management along with the UK bookseller Waterstones , opened 57 stores in the U.S. The retailer currently operates 650 stores. and 12 in the UK last year.

Planning 332

Planning Finance Management Store Operations 332

Retail TouchPoints

NOVEMBER 19, 2024

It’s the most wonderful time of the year, but for a sizeable portion of the U.S. workforce the holiday shopping season can be the most strenuous and stress-filled time of year. As consumers furiously stock up on everything they need for under the tree and around the table, retail workers — who make up more than one quarter of the U.S.

Department Stores 330

Department Stores Wholesale Shopping Consumer 330

Retail Gazette

JANUARY 14, 2025

Additionally, the group , which recently witnessed its worst Christmas since 2015, has created the new position of chief supply chain officer on its executive team, to oversee all of its food and general merchandise operations.

Supermarket 105

Supermarket Store Operations Shopping ATS 105

Inside Retail

NOVEMBER 5, 2024

The retail giant deployed Bossa Nova Robotics’ shelf-scanning robots across hundreds of US stores, with the specific aim of streamlining store operations without sacrificing valuable customer service and experience.

Customer Experience 130

Customer Experience Visual Merchandising Store Operations Management 130

Retail TouchPoints

JANUARY 3, 2025

Given that different cannabis products can produce a wide range of effects among consumers, one of the biggest challenges facing cannabis retailers is matching the right product with the right customer.

Consumer 258

Consumer Management Store Operations Customer Experience 258

Retail TouchPoints

OCTOBER 27, 2024

They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing an increasingly large (and loud) role in shaping culture, including how these consumers shop, research and purchase products and services.

Payment Services 287

Payment Services Consumer Jewelry Marketing 287

Retail TouchPoints

JANUARY 9, 2025

The new company launches with more than $9 billion in revenue, 1,800 store locations and 60,000 employees. operations of Reebok and is exploring strategic options for Forever 21 soperations. Catalyst Brands also has sold the U.S.

Apparel 264

Apparel Inventory Management Outdoor Fashion 264

Retail TouchPoints

JANUARY 9, 2025

Want to enjoy the best of the outdoors without, you know, actually going outside? Then the recently opened London flagship of The North Face is the place for you.

Outdoor 237

Outdoor Fulfillment Consumer Location 237

Retail TouchPoints

JANUARY 17, 2025

Walmart will sell its Advanced Systems and Robotics business to Symbotic for $200 million. As part of the deal, the robotics solution provider will engage in a Walmart-funded development program to enhance the retailers current online pickup and delivery fulfillment systems.

Fulfillment 244

Fulfillment Store Operations ATS 244

Retail TouchPoints

JANUARY 17, 2025

She is SVP at the 65- year-old company, which supports and operates shipboard retail stores on nearly 100 ships operated by 15 cruise lines. Stacy Shaw wants to make it very clear that Starboard Group is specifically in the business of vacation retail, as opposed to the broader travel retail category.

Shipping 238

Shipping Boutique Jewelry Apparel 238