Returns Related Topics 
Retail TouchPoints
DECEMBER 31, 2024
Welcome to the world of retail returns, an expensive, cumbersome yet essential part of the industry. The number of returns is growing and managing them is critically important to maintaining margins and customer satisfaction. of all purchased goods were returned to retailers. of all purchased goods were returned to retailers.
Retail TouchPoints
JANUARY 23, 2025
Geekplus robots are now in use at all three of Happy Returns’ Hubs. Image courtesy Happy Returns) Inside a large warehouse in Pennsylvania, dozens of black robots dart and swirl across a polished concrete floor. Were inside one of the three Happy Returns Hubs across the U.S. The rate of goods returned in the U.S.
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Retail TouchPoints
JANUARY 7, 2025
With the holiday season out of the way, next to come is a wave of returns that will stretch into the new year. The value of merchandise being fraudulently returned to retailers hit an all-time-high in 2024 at over $100 billion , up four-fold compared to just four years ago, according to industry sources.
Inside Retail
DECEMBER 9, 2024
Bed Threads, The Iconic, and Oroton ranked ahead of other retailers in November for overall returns experience in the Online CX Index, Australias first and only online retailer performance platform powered by real data. A seamless return experience can turn a frustrating situation into an opportunity to build trust and loyalty.
Advertiser: ZoomInfo
Studies show the return on investment (ROI) of conversational marketing helps your marketing team drive revenue. Whether it’s a business deal or a personal connection, they are a driving force to solidify a foundation of trust. According to Bold 360, “81 percent of B2B buyers have left a page because they didn’t want to fill out a form.”.
Inside Retail
JANUARY 8, 2025
Christmas and end-of-year sales are big business for retailers but they also drive enormous returns. The rise in post-Christmas returns can be attributed to several trends, with the growth of eCommerce being a leading factor. This helps lower material use and reduce space in delivery trucks, ultimately lowering emissions.”
Retail TouchPoints
JANUARY 24, 2025
Retailers might want to grimly add and product returns to that list of lifes inevitabilities. consumers returned $890 billion in merchandise in 2024, equaling 16.9% Charges for returns should be on an exception basis only. I think its fair to say that very few retailers are super-explicit about their return policy, said Black.
Advertiser: ZoomInfo
With vaccination rates rising, consumers spending more money, and people returning to offices, the job market is going through a period of unprecedented adjustment. As the New York Times observed, “It’s a weird moment for the American economy.” And recruiting professionals are caught in the middle.
Advertiser: ZoomInfo
Any return to normalcy may seem far-off, but sales and marketing are on the front lines of restarting the economy. Businesses are laying off workers, shutting their doors (some permanently), and struggling to react to the radical destruction that coronavirus (COVID-19) is doing to our society and communities.
Advertiser: ZoomInfo
Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. We’re here to tell you there’s a better way.
Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree
Whether you're engaging with customers on their social media platforms or you're adopting a frictionless return policy, creating personalized experiences through an omnichannel e-commerce strategy is how to see growth in 2023 and beyond.
Speaker: Kelly Barner - Co-Founder & Managing Director of Buyers Meeting Point, LLC
Time will tell, but it is unlikely to be a return to the pre-pandemic normal. Global inflation is at record highs and the Great Resignation has given way to the Great Reshuffling, leading to uncertainty in talent markets. What will 2023 bring?
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