Tokinomo

MARCH 7, 2021

Everybody loves stories, right? When we were kids we fell asleep listening to them, when we were teens we fell in love with their help, and even as adults we still like a good story. Storytelling is not just for tucking children at night, it’s also for big brands that want to attract shoppers and turn them into loyal customers.

Point of Sale 246

Point of Sale ATS Advertising Shopping 246

Retail TouchPoints

MAY 30, 2024

Fortunately, the point of sale is a great place to receive input. The point of sale is a great place for retailers to seek feedback that will enhance the customer experience throughout the store. Similarly, retailers can add lottery capabilities to their point-of-sale touch points.

Checkout 289

Checkout Point of Sale Returns Kiosk 289

Retail TouchPoints

OCTOBER 27, 2024

They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing an increasingly large (and loud) role in shaping culture, including how these consumers shop, research and purchase products and services.

Payment Services 321

Payment Services Consumer Jewelry Marketing 321

Retail TouchPoints

FEBRUARY 28, 2025

The Wine Finder is available online for more than 500 Marks & Spencer stores and on point-of-sale marketing in 20 Foodhalls. The tool asks a few quick questions about personal preferences and then makes tailored wine recommendations based on available inventory in the customers chosen store.

Point of Sale 179

Point of Sale Shopping Marketing Customer Experience 179

Retail TouchPoints

OCTOBER 31, 2024

As Google shares, that might look like a notification from your favorite coffee shop on their new daily special or an update if your assigned seat on your boarding pass changes. They give your customers peace of mind when it comes to saving money and earning rewards at the point of sale.

Marketing 297

Marketing Customer Experience Consumer Point of Sale 297

Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. in November 2022. reads the company announcement. The company also reiterated that all TikTok-protected U.S.

Merchant Services 278

Merchant Services Payment Services Shopping Checkout 278

Retail TouchPoints

JANUARY 31, 2025

Respondents to the store design survey already have rethought and redesigned areas where there are clear monetization opportunities: product display areas ( 70% ), fixtures ( 62% ) and the point of sale ( 54% ). This presents an opportunity for in-store media to influence customers brand preferences as they shop.”

Visual Merchandising 299

Visual Merchandising Advertising Beauty and Health Marketing 299

Retail TouchPoints

DECEMBER 18, 2024

But a brand cant make it in the 21st century with technology from the 19th, so in 2022, the British footwear brand undertook a massive digital transformation that encompassed everything from its ecommerce sites around the world to the point-of-sale (POS) systems in its 500+stores.

Payment Services 262

Payment Services Checkout Point of Sale Management 262

Retail TouchPoints

DECEMBER 26, 2024

For consumers, grocery shopping has become a multi-location event, with shoppers visiting an average of 5.2 These time-saving and convenient offerings make it easier than ever for shoppers to take an a la carte approach to their food shopping. By making customers lives easier, grocers can make shopping feel like less of a chore.

Grocer 251

Grocer Checkout Customer Experience Promotions 251

Retail TouchPoints

FEBRUARY 6, 2024

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

Location 272

Location Shopping Fast Fashion Checkout 272

Retail TouchPoints

MAY 17, 2024

Lucky for me, my local ShopRite just started offering Instacart ’s Caper Carts , so I had the chance to get some work done while also doing my weekly grocery shopping (talk about multi-tasking). Smart shopping carts are [an easy way for] retailers to dip their toes into [autonomous checkout]. Those grapes end up being $17 ?!

Checkout 289

Checkout Shopping Kiosk Supermarket 289

Retail TouchPoints

AUGUST 21, 2024

Consumers are changing how they shop and who they shop with, and now brands are taking notice. Embracing Alonement in Retail Design What makes people shop in stores today? Shopping alone may be the answer. As shopping becomes more of an individualized happening, rethinking traditional retail spaces is vital.

Shopping 279

Shopping Kiosk Fulfillment Consumer 279

Retail TouchPoints

SEPTEMBER 30, 2020

Walmart has unveiled a reimagined store design, with a new look and feel that focuses on a digitally enabled shopping experience. At the entrance, clean, colorful iconography and a store directory welcome customers and encourage them to download and use the Walmart app while they shop.

Shopping 301

Shopping Checkout Payment Services Kiosk 301

Retail TouchPoints

OCTOBER 30, 2024

Tablets and mobile devices put customer data at employees’ fingertips, allowing them to provide a personal shopping experience while reducing wait times. Before your customers begin their holiday shopping, each endpoint device must be properly configured, managed, secured and primed to be an asset for growth.

Payment Services 269

Payment Services Kiosk Customer Experience Management 269

Retail TouchPoints

JULY 7, 2022

Destination retailer Event Network — which operates gift shops for aquariums, zoos, museums, science centers, botanical gardens and other cultural attractions — has upgraded to a mobile point-of-service (POS) system and adopted a new cloud infrastructure as it continues its digital transformation.

Shopping 278

Shopping Returns Location Point of Sale 278

Retail TouchPoints

DECEMBER 13, 2023

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. A study from marketing research company Alter Agents revealed that 77% of surveyed millennial and Gen Z shoppers shop on social platforms.

Shopping 312

Shopping Checkout Kiosk Consumer 312

Retail TouchPoints

JANUARY 6, 2025

I cant wait for our students to experience this fantastic one-stop-shop addition to our campus when we open in the spring of 2025. The modern flow of the store, including self-checkout, will enhance efficiency and convenience for everyone.

Planning 278

Planning Checkout Location Marketing 278

Retail TouchPoints

DECEMBER 23, 2021

Shoppers can use an app to see all relevant information about their basket as they shop, including items, price, additional product info, total cost so far, and promotions and coupons that have been redeemed.

Checkout 264

Checkout Shopping Payment Services Promotions 264

Inside Retail

NOVEMBER 28, 2023

In-store shopping has rebounded post-pandemic. But while a retreat from online sales was predicted, the speed and scale of shoppers returning to bricks-and-mortar stores was less anticipated. However, post-pandemic physical shopping is a different beast to the olden days.

Returns 246

Returns Shopping Consumer Point of Sale 246

Retail TouchPoints

DECEMBER 5, 2024

The store continues to endure as the centerpiece of the vast majority of shopping journeys, and Bruno’s experience makes him ideally suited to help retailers prioritize their technology and experience strategies.

Payment Services 275

Payment Services Loss Prevention Fulfillment Shipping 275

Retail TouchPoints

AUGUST 24, 2023

Now the company has become the first toy brand to test out the hottest new arena in digital selling — TikTok Shop. Now it’s here: first launched in the UK and several Asian markets, TikTok Shop was quietly made available in the U.S. in November 2022. in November 2022. We’re nimble and super entrepreneurial.

Shopping 244

Shopping Merchant Services Fulfillment Social Commerce 244

Retail TouchPoints

AUGUST 28, 2023

The specialty retailer for Gen Z has selected Manhattan Active Point of Sale to enhance its omnichannel sales strategy and deliver seamless shopping experiences across all channels. The retailer already uses Manhattan Active Omni Order Management, including store inventory and fulfillment capabilities. ” .

Clienteling 238

Clienteling Point of Sale Specialty Retailers Fulfillment 238

Inside Retail

OCTOBER 26, 2023

The appeal of in-store shopping in a thriving e-commerce era is not diminishing – but it is evolving, according to new research commissioned by technology company Lightspeed and Inside Retail. “It It is undeniable,” stresses Andrea Quinn, Apac senior director of sales at Lightspeed (pictured above).

Shopping 246

Shopping Payment Services Dead-Stock Kiosk 246

Retail TouchPoints

JULY 8, 2022

Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer. As many as 94% of consumers that shop online state that they would use BNPL, if offered, at the retailer’s brick-and-mortar store.

Merchant Services 277

Merchant Services Payment Services Point of Sale Checkout 277

Retail TouchPoints

FEBRUARY 9, 2022

Stripe will be the first payment platform to offer the service to business customers, including the Shopify Point of Sale app this spring. Tap to Pay on iPhone will be available to participating payment platforms and their app developer partners to leverage in software developer kits (SDKs) in an upcoming iOS software beta.

Payment Services 299

Payment Services Point of Sale Checkout Consumer 299

Retail TouchPoints

DECEMBER 13, 2021

Drawing on the team’s nickname, the WooSox Market at Polar Park uses AI-powered cameras and the cloud to offer a fully autonomous retail experience, enabling fans to shop for ballpark snacks and memorabilia and then pay without scanning, waiting in line or stopping to check out.

Shopping 255

Shopping ATS Checkout Marketing 255

Retail TouchPoints

OCTOBER 30, 2023

DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Consumers, on the other hand, should compare rates at the point of sale with those provided by their card issuer to ensure they are getting a good deal. trillion in 2022.

Merchant Services 294

Merchant Services Payment Services Point of Sale Consumer 294

Retail TouchPoints

AUGUST 22, 2023

Sephora operates with a customer-first mindset, and our goal is to provide an elevated shopping experience in all of the ways that our beauty community chooses to shop with us,” said Stefan Jensen, VP, Treasurer at Sephora in a statement. Associates will need to install the mobile Point of Sale App on their iPhones to use it.

Merchant Services 246

Merchant Services Payment Services Point of Sale Checkout 246

Retail TouchPoints

OCTOBER 24, 2023

The BuyBuy Baby website will relaunch later this month and 11 brick-and-mortar stores will then reopen in November featuring “an elevated shopping experience” and revamped registry, according to a company representative.

Point of Sale 299

Point of Sale Returns Checkout Location 299

Retail TouchPoints

MARCH 4, 2024

For example, the survey found that: 90% of respondents said it was “somewhat” to “very” important that their favorite retailer accepts or offers their preferred type of financing; More than two-thirds (67%) confirmed they have shopped with a retailer because they offered the type of financing they wanted; and 78% of respondents said they have bought (..)

Finance 289

Finance Payment Services Consumer Shopping 289

Retail TouchPoints

JUNE 10, 2021

To enhance shopping experiences that increasingly are becoming forms of entertainment,Wilkins Avenue AR is currently developing a solution to add layers of interactive 3D content to “augment” any physical product in the live shopping experience.

ATS 325

ATS Point of Sale Shopping Location 325

Retail TouchPoints

MAY 29, 2024

In the point of sale (POS) space, three AI applications show particular promise: Headcount and Heat Mapping in Brick-and-Mortar Retail Insights from shopper behavior data are valuable – and financially impactful – to retailers.

Merchant Services 327

Merchant Services Kiosk Point of Sale Department Stores 327

Retail TouchPoints

FEBRUARY 20, 2025

Since its 2012 debut, Instacart has made significant progress in convincing Americans that grocery shopping can be done online. Our vision is that, on a 10-year horizon, customers won’t have to choose between shopping online or in store; it’ll be one single, unified mode, powered by Instacart. Image courtesy Instacart.)

Grocer 191

Grocer Shopping Consumer Management 191

Retail TouchPoints

SEPTEMBER 4, 2024

Case in point: one study found that a staggering 76% of consumers will stop doing business with a company after just one poor experience. Every touch point, regardless of channel, is a direct reflection of the brand, and customers need to feel that brand promise as they bounce between the digital and the physical.

Point of Sale 298

Point of Sale Customer Experience Checkout Consumer 298

Retail TouchPoints

SEPTEMBER 7, 2023

L’Oréal Group will purchase the Aēsop beauty brand from Natura &Co , parent company of Avon and The Body Shop , in a transaction that values Aēsop at $2.52 As recently as last week, Natura &Co had been considering a sale of The Body Shop, according to CNBC , but the company has apparently decided to hold on to that brand.

Point of Sale 264

Point of Sale Shopping Planning Marketing 264

Retail TouchPoints

AUGUST 22, 2024

Partnerships like this one are not new for NBCU, which has been at the forefront of creating shoppable TV experiences, including: In November 2023 , NBCU teamed up with Walmart for a shopping integration tied to the Bravo reality series Below Deck Mediterranean ; In March the company unveiled a range of TV-enabled commerce opportunities for advertisers (..)

Point of Sale 263

Point of Sale Advertising Shopping Social Commerce 263

Retail TouchPoints

SEPTEMBER 11, 2023

The rise of online shopping. But now, it has its sights on changing the world of in-store shopping. In-person shopping is enjoying a surge in popularity. This includes traditional brick-and-mortar stores and ‘offsite’ locations such as curbside pickup, pop-up shops, music festivals or sports stadiums.

Point of Sale 264

Point of Sale Customer Experience Shopping Location 264