Retail TouchPoints

MARCH 1, 2024

We are also excited to partner even more with our vendors this year as it relates to their branded in-store merchandise experiences,” Barry added, identifying Tesla, Lovesac and Starlink as examples of planned vendor partnerships. Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025.

Planning 265

Planning Location Point of Sale Visual Merchandising 265

Retail TouchPoints

DECEMBER 13, 2023

Then the next step is to go beyond that to say you also plan on empowering consumers to be able to live those promises as well, whether that’s inclusivity, sustainability or giving back to the community. As a result, all hands are on deck to implement new technologies and procedures — even store design teams.

Loss Prevention 282

Loss Prevention Visual Merchandising Sporting Goods Store Operations 282

Inside Retail

FEBRUARY 20, 2024

The framework aims to bring more inclusive innovation in physical and digital spaces while enabling Starbucks to scale accessible design across its store portfolio. While the new Starbucks in Washington, DC is the first store designed with an inclusive setup, it will not be the company’s last.

Store Operations 130

Store Operations Point of Sale Location Fashion 130

Retail TouchPoints

APRIL 17, 2024

The retailer will deploy the Stripe Terminal at more than 600 stores, and Stripe will simplify online checkout by allowing shoppers to seamlessly pay for items with funds from their bank accounts using Link and Stripe Financial Connections.

Payment Services 245

Payment Services Merchant Services Checkout Accounting 245

Retail TouchPoints

JUNE 7, 2022

During Brok’s tenure, Sephora has deployed new technology and services as well as expanding its partnership with Kohl’s : Sephora launched same-day delivery in partnership with Delivery Solutions in November 2021; In February 2022 , Kohl’s and Sephora revealed plans to add 400 Sephora shop-in-shops to reach their goal of 850 locations by 2023; and (..)

Planning 324

Planning Location Shopping Point of Sale 324

Retail TouchPoints

OCTOBER 30, 2024

Like most things in security, software and holiday planning, early preparation and execution is key. As your IT team gears up for this holiday season, with all the demand, threats and holiday cheer that are sure to come with it, consider what you can do now to ready your tools and defenses accordingly.

Payment Services 204

Payment Services Kiosk Customer Experience Management 204

Retail TouchPoints

AUGUST 29, 2024

In this role, he is responsible for Manhattan’s product plans across all applications and leads Manhattan’s user experience product design organization. And luckily, it’s arrived just in time for Walmart’s most recent RFID mandate. Brian Kinsella is Manhattan Associates ’ SVP of Product Management.

Customer Experience 266

Customer Experience Shipping Inventory Management Management 266

Retail TouchPoints

JANUARY 12, 2024

After a customer pays at a register or via the Scan & Go mobile payment solution, a combination of computer vision and digital technology deployed in stores’ exit areas captures images of their cart and verifies payment for all items within a shopper’s basket.

Payment Services 251

Payment Services Planning Point of Sale ATS 251

Retail TouchPoints

JULY 13, 2023

JD Sports , a global retailer with more than 3,000 stores worldwide, has adopted a suite of solutions designed to boost its growth in Canada, a market the retailer entered in 2021. The company currently operates 23 stores in Canada under the JD , size? The Retail Management Suite from Jesta I.S.

Loss Prevention 222

Loss Prevention Management Planning Location 222

Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

Checkout 204

Checkout Payment Services ATS Accounting 204

Retail TouchPoints

OCTOBER 4, 2023

26, 2023, comes despite Amazon CEO Andy Jassy’s February 2023 announcement that the retailer would halt expansion of its Amazon Fresh and Amazon Go store footprints. Amazon had announced plans to close eight Amazon Go stores in March 2023 and reportedly closed a Seattle location in June 2023. The opening, which took place Sept.

Checkout 244

Checkout Supermarket Apparel Payment Services 244

Mass Relators

MARCH 1, 2024

Through the use of plan-sponsored funds distributed via NationsBenefits’ flex benefit card program, members will be able to purchase approved healthy foods, groceries, pantry staples, wellness essentials, and O-T-C medications in all Harveys Supermarket and Winn-Dixie grocery store locations across the southeastern U.S.,

Grocer 52

Grocer Supermarket Point of Sale Location 52

Retail TouchPoints

AUGUST 25, 2020

To withstand the crisis, many retailers adopted new and innovative strategies to stay connected with shoppers and ring sales while their brick-and-mortar locations remained closed. Retailers should expect that even consumers who have embraced store reopenings early on will also continue the online behaviors they learned during lockdown.

Payment Services 290

Payment Services Consumer Fulfillment Store Operations 290

Retail TouchPoints

SEPTEMBER 13, 2024

Developing a Successful Smart Store Strategy Many retailer leaders will need to adjust their smart store strategies to some extent — whether they have a handful of advanced in-store capabilities or entirely automated storefronts. These adjustments begin at the earliest stages in the planning process.

Payment Services 238

Payment Services Checkout Inventory Management Kiosk 238

Retail TouchPoints

AUGUST 14, 2023

With the right operations and infrastructure systems, retailers will be able to leverage the vast capabilities derived from the computer vision and AI that power frictionless checkout, which produces rich data and insights that enable these additional tools.

Payment Services 217

Payment Services Checkout Inventory Management Grocer 217

Retail TouchPoints

JANUARY 12, 2024

The company also has been working with campus card providers like CBORD, Transact and Grubhub to allow students to use their meal plans to make purchases.

Payment Services 245

Payment Services Accounting Checkout Apparel 245

Retail TouchPoints

MAY 23, 2022

The next step for the 112-year-old floral and gift brand is offering its partner florists updated features within its new MercuryOnline (MOL) platform, powered by Shopify , which FTD CTO Matt Powell describes as “ how digital commerce interfaces with store operations.”.

Payment Services 254

Payment Services Customer Experience Fulfillment Point of Sale 254

Retail TouchPoints

NOVEMBER 30, 2021

Amazon announced that it would make its JWO technology available to other retailers in March 2020 , and deployed the technology at an Amazon Fresh store in June 2021. The company plans to equip two of its Whole Foods stores with cashierless solutions in 2022.

Checkout 267

Checkout Payment Services Customer Experience Supermarket 267

Retail TouchPoints

FEBRUARY 10, 2022

It’s now available on-demand , which makes this a good time to issue a spoiler alert: if you haven’t seen the episode yet but plan to, don’t read any further until you have. Launched in 1977, The Vitamin Shoppe saw sales begin to decline in the early 2010’s due primarily to a lack of digital innovation. And that’s not all.

Inventory Management 305

Inventory Management Beauty and Health Management Planning 305

Inside Retail

MAY 25, 2023

But, also in the way retailers view and plan their business as a result. In the near-term future, retail media will dictate even the way retail stores are designed. The rise of screens The big grocers dipped their toes with front-of-store screens and now they are set to proliferate. So what can we expect?

Visual Merchandising 130

Visual Merchandising Grocer Point of Sale Supermarket 130

Retail TouchPoints

FEBRUARY 27, 2024

Ensuring business continuity plans include appropriate responses to network outages, breaches and ransomware attacks. Retailers can further reduce risks by: Procuring cyber liability insurance coverage to transfer some of the risk. Conducting a third-party audit of cybersecurity protocols.

Payment Services 255

Payment Services Wholesale Store Layout Inventory Management 255

Retail TouchPoints

APRIL 3, 2024

Incorporate Promotions and Sales When planning your digital signage content, consider the frequency and timing of sales and promotions. Depending on your goals, you might choose to schedule automatic updates on a weekly, monthly or even daily basis.

Promotions 270

Promotions Customer Experience Point of Sale Accessories 270

Retail TouchPoints

MARCH 15, 2023

Many business leaders, and retailers specifically, plan to increase their investment in digital technology for the frontline. However, employee shortages are forcing many organizations to prioritize capabilities that support operating efficiency and store performance over employee engagement and loyalty.

Employee Engagement 250

Employee Engagement Management Point of Sale Planning 250

Retail TouchPoints

FEBRUARY 7, 2023

The 35 brands that will be represented each have individual leases, but American Dream will staff the store, provide a shared checkout experience and host a loyalty program. The “AD” in the store’s name refers to “American Dream.”) 14 for one floor of a planned two-floor space. The ADdress will have a “phase one” opening on Feb.

Payment Services 241

Payment Services Department Stores Checkout Finance 241

Retail TouchPoints

NOVEMBER 20, 2023

The following cyber plan action items detailed by the Federal Communications Commission are a great place to start for any retailer working to optimize cybersecurity for their business and loyal customers: Secure your internal network(s) and cloud services.

Payment Services 307

Payment Services Sporting Goods Inventory Management Loss Prevention 307

Retail TouchPoints

JULY 21, 2023

Louis Schnucks stores this fall, with a broader rollout planned for later this year. The supermarket retailer will roll out the smart carts at select St. Select Caper Carts will include a bottom rack for heavy and bulky items.

Checkout 220

Checkout Promotions Supermarket Accounting 220

Retail TouchPoints

FEBRUARY 5, 2021

This can be done by encouraging the customer to come into the store for a return, but add-ons should be enabled just as seamlessly in the digital store as well. Ultimately, planning for holiday season 2021 begins with the recap of holiday season 2020. Gene Bornac is Chief Strategy Officer at enVista.

Payment Services 173

Payment Services Returns Specialty Retailers Promotions 173

Retail TouchPoints

JUNE 15, 2022

Lastly, QR codes offer a wellspring of data that fuels business intelligence, such as: what is being scanned, how long customers were in stores, what they bought and what actions they took, can all help plan store use and maximize profitability. And that’s true whether the actual sale happens in-store or continues online.

Payment Services 258

Payment Services Checkout Shrinkage Fast Fashion 258

Retail TouchPoints

OCTOBER 31, 2023

This past September, Target issued a news release about its plans to close nine stores in New York City, the Bay area and the Pacific Northwest “because theft and organized retail crime are threatening the safety of our team and guests, and contributing to unsustainable business performance.”

Loss Prevention 262

Loss Prevention Sporting Goods Customer Experience Store Layout 262

Retail TouchPoints

MAY 9, 2024

Most notable is Amazon’s recent pullback of its own tech, with the removal of JWO from its Amazon Fresh supermarkets and its plans to focus on smart carts instead at new locations. The short answer is no, although the experiment is still very much in progress — and there have been some big failures.

Checkout 245

Checkout Payment Services Point of Sale Location 245

Retail TouchPoints

AUGUST 30, 2023

Armed with the data of years of study, the OSF Digital Strategy team can help you plan and prioritize your 2024 roadmap. She leverages 25+ years in omnichannel retail, focusing on brands, covering digital strategy and store operations, registry, marketing, tech selection and organizational design.

Checkout 227

Checkout Shipping Customer Experience Point of Sale 227

Retail TouchPoints

MAY 9, 2022

Mashgin plans to use the investment to grow its team, accelerate expansion and scale internationally. The Mashgin solution speeds checkout by reading multiple items simultaneously, although it requires shoppers to set their purchases down on the countertop devices’ base to operate. million in Series B funding at a $1.5

Checkout 228

Checkout Payment Services Planning Point of Sale 228

Retail TouchPoints

OCTOBER 9, 2023

If a legacy POS is your plan to manage the complex web of inventory — amid the many different ways today’s consumers buy and receive products — please… Let us know how that works out for ya! Omnichannel doesn’t mean “starts online” and retailers automatically embrace it.

Fulfillment 293

Fulfillment Shipping Suggestive Selling Management 293

Retail TouchPoints

MAY 31, 2023

Why Digital Signage is the Wave of the Future in Retail When digital signage is referenced, especially in retail, it’s often associated with digital screens flipping through deals, specials or other offers near the point of sale. This mostly applies to new stores, but it’s still something to keep in mind.

Advertising 257

Advertising Customer Experience Point of Sale Marketing 257

Retail TouchPoints

JANUARY 8, 2024

As a result, retailers must ensure their 2024 loss prevention plans incorporate an omnichannel approach that considers all avenues for loss. With that in mind, the negative financial impact of shrink is actually much higher than the reported $112.1

Loss Prevention 226

Loss Prevention Returns Point of Sale Shipping 226

Retail TouchPoints

FEBRUARY 24, 2021

With the UHF RFID technology-based solution provided by Nedap, the primary long-term objective is to achieve full supply chain visibility and merchandise visibility within all of the company’s stores across Spain, according to Gonzalo de Lorenzo, CEO, Encuentro Moda. Adding Real-Time Inventory Data.

Fulfillment 144

Fulfillment Point of Sale Fashion Fast Fashion 144

M19 Retail

JUNE 8, 2023

Knowing that softline and hardline retailers must tailor their strategies to fit their business priorities, market plan, and retailing capabilities, Mi9 Retail merchandising and store solutions empower retailers with the insights they need to manage products, optimize inventory, drive sales, lower operating costs, and improve customer engagement.

Point of Sale 40

Point of Sale Inventory Management Management Store Operations 40