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But now, even as consumers return to stores, they have come to expect those omnichannel conveniences, meaning retail executives must find a way to make them financially viable. At the height of the pandemic, standing up services like curbside pickup, BOPIS and a frictionless digital experience quickly was all that mattered.
As well as in-store point of sale, a true retail management solution incorporates your online store, customer profiling and loyalty management, promotions, retail data analytics, inventory management, mobile POS, accounting, and links to an ERP back office system. When different systems have to exchange and share data.
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