Retail TouchPoints

JANUARY 12, 2024

Social commerce value will keep on growing. The value of social commerce continues to grow rapidly and is shaping the future of online retail. According to research from Accenture , social commerce is expected to outpace traditional ecommerce, growing 3X faster and reaching an impressive $2.9

Social Commerce 320

Social Commerce Beauty and Health Advertising Merchant Services 320

Independent Retailer

FEBRUARY 15, 2022

by PingPong Payments. Social commerce is a subset of ecommerce, and harnesses the purchasing power of young customers on innovative new retail platforms. In 2021, social commerce sales increased by over 35 percent, totaling a spend of over $36 billion, still only 10 percent of what the Chinese market will spend. .

Social Commerce 84

Social Commerce Payment Services Marketing Fulfillment 84

Retail TouchPoints

MARCH 30, 2022

From the large spike of social platform users and increased time spent online to measurement fluctuations, everyone has developed new behaviors and preferences within the social space. 2020’s lockdowns forced brands to get creative with their digital presence as well as how they service their customers. The primary solution?

Social Commerce 324

Social Commerce Payment Services Checkout Shopping 324

Retail TouchPoints

APRIL 18, 2023

After years of degrading consumer trust in platforms, brands and the influencers they hire, Agha’s premise is that his TikTok-esque social commerce platform — which features product reviews only from real, authenticated shoppers — will power the next wave of ecommerce discovery and online community.

Marketing 278

Marketing Payment Services Beauty and Health Fulfillment 278

Retail TouchPoints

SEPTEMBER 12, 2023

Brands have been clamoring to sell on TikTok almost from the moment the platform began its meteoric rise and the #TikTokMadeMeBuyIt hashtag proved its commerce potential. Now it’s here: first launched in the UK and several Asian markets, TikTok Shop was quietly made available in the U.S. Digital Service (USDS). in November 2022.

Merchant Services 278

Merchant Services Payment Services Shopping Checkout 278

Retail TouchPoints

JANUARY 24, 2024

Despite expectations of a modest economic downturn, this period presents an opportunity for businesses to optimize their operations, improve marketing strategies and enhance their technological infrastructure. Influx of AI and Hyper-Personalization AI and hyper-personalization will be a driving force in B2B ecommerce in 2024.

Social Commerce 263

Social Commerce Inventory Management Customer Experience Payment Services 263

Inside Retail

APRIL 4, 2024

It’s the latest signal that a major opportunity is coming for retailers, reinforcing estimates that the cross-border e-commerce market will reach US$7.9 Another factor that can trigger mass cart abandonments is a lack of payment options. Within social media, influencers are more influential than ever. trillion by 2030.

Merchant Services 130

Merchant Services Payment Services Social Commerce Checkout 130

Inside Retail

NOVEMBER 28, 2022

This year, over 102 million people will buy via social platforms in the US alone and by 2025, global sales via social commerce will exceed US$1.2 Among consumers – and not just Millennials – social commerce is gaining significant traction, growing three times as fast as overall e-commerce.

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail TouchPoints

JUNE 22, 2022

Some of the biggest changes include new capabilities and integrations with Twitter that will enable additional social commerce options; Google , which will help retailers connect with shoppers near their brick-and-mortar locations; and iOS , which will let retailers use iPhones to accept contactless payments.

Merchant Services 289

Merchant Services Payment Services Social Commerce Shopping 289

Retail TouchPoints

OCTOBER 4, 2023

The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement. Social commerce metrics are up in 2023 , with a 9% increase in gross merchandise value and a 63% increase in average order value across BigCommerce’s merchants.

Merchant Services 264

Merchant Services Social Commerce Checkout Payment Services 264

Retail TouchPoints

JANUARY 23, 2023

A series of executive shifts at Pinterest in the span of one week indicate that the social platform is gearing up for the next stage of its push into social commerce. Julie has been instrumental in that process, and we’re looking forward to working with her as a trusted advisor going forward.”

Social Commerce 221

Social Commerce Payment Services Marketing Shopping 221

Retail TouchPoints

APRIL 18, 2023

And of course, building trust throughout the payment process is also incredibly important. We’re passionate about improving access to secure payments technology for all retailers. 2 Google Internal Data 3 Google commissioned Ipsos Consumer Continuous, US, ~n=1000 online consumers 18+ per market. Oct 6-10, 2022.

Merchant Services 288

Merchant Services Payment Services Social Commerce Returns 288

Retail TouchPoints

JUNE 30, 2020

Influencer marketing has emerged as a powerful method for building brand awareness, trust and overall reputation. And today, with consumers spending more time scrolling through visual social networks like Instagram to discover new trends, brands and products, influencers have the potential to affect more retail sales than ever before.

Marketing 175

Marketing Payment Services Apparel Fashion 175

Retail TouchPoints

AUGUST 14, 2020

However, retail marketers often lack the data they need to develop and execute more empathetic messaging. This data deficit makes it difficult for marketing to keep pace with a rapidly changing environment. Marketers are really at the forefront of this transformation ,” Schwartz said. since the 2019 State of Marketing report. “It

Consumer 289

Consumer Marketing Checkout Customer Experience 289

Retail TouchPoints

OCTOBER 10, 2023

That’s due to the growing complexity of how traffic gets routed to mobile apps, whether that’s via social commerce, affiliate links, influencer content, CRM marketing or some other means. To truly prepare for a strong Q4, mobile deep linking needs to be a core part of brands’ mobile commerce strategies.

Payment Services 264

Payment Services Social Commerce Accounting Customer Experience 264

Indigo 9 Digital

MAY 6, 2022

trillion in sales, China has the largest eCommerce market in the world, by a large margin. If you are curious about the eCommerce market in China then consider these 11 facts about its size, competition and trends. The Chinese eCommerce market is dominated by several eCommerce giants, the largest of which is Alibaba.

Merchant Services 52

Merchant Services Marketing Payment Services Social Commerce 52

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

The intersection of these changes with economic uncertainties, such as inflation and an unpredictable job market, creates a swiftly evolving and complex landscape. In 2024, retailers are expected to prioritize eco-friendly initiatives, from sustainable sourcing and packaging to energy-efficient operations.

Retail Trends 97

Retail Trends Payment Services Social Commerce Supply Chain Management 97

Retail TouchPoints

JUNE 17, 2022

Pinners) are auto enthusiasts and 18 million Pinners have at one time or another been in the market for a new vehicle. Both Pinterest and Healey are pushing the boundaries of social commerce in their own ways — Healey is working to catch up to consumers in an industry that has been slow off the starting line when it comes to ecommerce.

Merchant Services 299

Merchant Services Social Commerce Advertising Payment Services 299

Retail TouchPoints

JANUARY 10, 2023

In addition, excess inventory can also tie up capital that could be used for other purposes, such as investing in marketing or other growth initiatives. Sellers are also setting up independent stores on platforms that can help automate the selling process and enable sellers to connect their stores to a broader range of marketing channels.

Payment Services 287

Payment Services Drop-Shipping Fulfillment Shipping 287

Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We It was an involved, intense process. Once there’s a certain percentage of fraudulent orders, financial companies [can stop servicing you].”

Checkout 237

Checkout Merchant Services Payment Services Customer Experience 237

Retail TouchPoints

NOVEMBER 8, 2024

And with such a vast target audience that spans 14 to 65 years old , the ShopSimon team needs to “nail that person down,” according to Kelly Cahill, VP of Marketing for ShopSimon. Another way ShopSimon creates a more personal and streamlined experience is offering different payment options. “A

Payment Services 296

Payment Services Shopping Jewelry Consumer 296

Inside Retail

JUNE 17, 2021

Many habits they developed during 2020 — such as shopping online through WeChat and making mobile payments — will become permanent. As a result, social commerce is no longer considered a separate shopping channel. During Covid, mobile payments actually grew and they are as much about the store as online. WeChat and chat.

Payment Services 113

Payment Services Fulfillment Specialty Retailers Consumer 113

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly. Michael Cabra is Senior Product Manager, Global and Emerging Markets, Cybera.

Payment Services 195

Payment Services Fulfillment Location Consumer 195

Retail TouchPoints

MAY 8, 2023

pullback in online spending contributed to a 2% year-over-year drop globally, although growth rates remained higher in smaller markets like the Middle East and Africa, at 21% , and in Latin America, which saw 7% growth. “If And how are you giving them a value-added product or service for being loyal to you?

Merchant Services 275

Merchant Services Payment Services Consumer Outdoor 275

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. Customer service, digital experience, personalization and other factors drive that emotional loyalty.”.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

AUGUST 25, 2020

From payments to delivery, processes have been scrutinised to reduce the need to touch people, products and PIN pads. Retailers need to make the necessary adjustments to store operations, fulfilment processes, payments and more, to respect shoppers’ continued desire for contactless commerce.

Payment Services 306

Payment Services Consumer Fulfillment Store Operations 306

Inside Retail

JANUARY 5, 2023

In this company, he led platform product and operations. In his new role at TikTok, Chen is expected to lead online retail product operations and be under the leadership of Bob Kang Zeyu, the president of e-commerce. It offers a full feature in-app e-commerce store, or virtual shop fronts for brands.

Payment Services 130

Payment Services Checkout Social Commerce Promotions 130

Inside Retail

JANUARY 5, 2023

In this company, he led platform product and operations. In his new role at TikTok, Chen is expected to lead online retail product operations and be under the leadership of Bob Kang Zeyu, the president of e-commerce. It offers a full feature in-app e-commerce store, or virtual shop fronts for brands.

Payment Services 130

Payment Services Checkout Social Commerce Promotions 130

Inside Retail

OCTOBER 5, 2022

A super app, or what Musk refers to as an “everything app,” has been described as the Swiss army knife of mobile apps, offering a suite of services for users such as messaging, social networking, peer-to-peer payments and e-commerce shopping. Have other US tech companies tried this?

Payment Services 241

Payment Services Accounting Planning Shopping 241

Retail TouchPoints

NOVEMBER 14, 2024

“The initial public offering is expected to take place after the SEC completes its review process, subject to market and other conditions,” according to a Klarna statement. Sweden-based Klarna’s decision to file its IPO in the U.S.

Merchant Services 147

Merchant Services Payment Services Shopping Marketing 147

Retail TouchPoints

JANUARY 4, 2024

In an uncertain demand environment, retailers leaned on discounting and flexible payment methods to entice shoppers this holiday season,” said Vivek Pandy, Lead Analyst at Adobe Digital Insights in a statement. of online orders (among retailers offering the service) and peaking on Dec. 22 and 23, when it drove 36.8%

Payment Services 264

Payment Services Apparel Consumer Shopping 264

I Vend

JANUARY 20, 2021

Cloud-based POS systems process and store transaction data online while an on-premise POS system stores data locally on the retailers store server. Cloud POS Market size exceeded USD 1.5 It makes the entire process a lot simpler, making it easier to setup and manage for retailers.

Payment Services 98

Payment Services Social Commerce Checkout Fulfillment 98

Retail TouchPoints

JUNE 29, 2022

At Google, Ready oversaw the vision, strategy and delivery of that company’s commerce products as President of Commerce, Payments and Next Billion Users. He is a builder who deeply understands commerce and payments. Bill is a great leader for this transition. I’m confident he’s going to be an outstanding CEO.”.

Payment Services 264

Payment Services Advertising Checkout Shopping 264

Retail TouchPoints

DECEMBER 21, 2023

For example, marketing and advertising campaigns are tailored around a shopper’s age, gender, geographic location, shopping history and other demographics. Retailers have countless data points around shoppers’ unique buying habits, their purchase and browsing history, and their preferred payment and shipping methods.

Checkout 278

Checkout Payment Services Kiosk Advertising 278

Retail TouchPoints

FEBRUARY 7, 2023

But the luxury market sits in a unique position of growth: spending on luxury goods grew approximately 20% in 2022, according to Bain & Company , and it is likely to expand further through 2023. The luxury market has a few key advantages that will likely safeguard it from financial turmoil. Will Luxury’s Biggest Market Rebound?

Payment Services 290

Payment Services Consumer Marketing Fast Fashion 290

Inside Retail

APRIL 7, 2021

They’re having to operate in a new way with new infrastructure that they don’t yet have, and it’s woefully inefficient in the first iteration, so the costs suddenly expand. “On What happens in businesses under cost pressure is the CFO and other members of the operational team go hard on the new costs.

Payment Services 130

Payment Services Social Commerce Customer Experience Management 130

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 180

Consumer Payment Services Fulfillment Advertising 180