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Breaking Barriers: How Brick-and-Mortar Retailers can Deliver Exceptional Customer Experiences

Retail TouchPoints

The retail intelligence solutions to effectively analyze a shelf set and store layout are readily available to retailers that want to make the best use of their space. Effectively managing inventory has never been an easy task for retailers. Better inventory management means better business operations, period.

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Unlocking Retail Growth: The Power of Network Analytics for Strategic Insights

Retail TouchPoints

By examining this network traffic, retailers can gain valuable insights, such as the most frequented areas of a store, the effectiveness of digital signage, the efficiency of store layouts and even the performance of online versus in-store promotions.

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Sick of hearing about AI? The key is understanding how to make it work for you

Inside Retail

Shopper engagement Chatbots and in-store kiosks: These provide instant assistance to your shoppers seeking information, especially when it comes to those common, easy-to-answer questions. Inventory management Predictive analytics: This helps optimise your stock levels, preventing overstocking and stockouts.

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Using Prebuilt Data Models? You Should Be

Retail TouchPoints

Different departments can collaborate more easily and work toward a common understanding of the data, promoting better decision-making. Supply Chain Management model: This model helps retailers manage their supply chain by tracking inventory levels, logistics and supplier performance.

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How Enterprise Modernization and Artificial Intelligence are Charting a New Course for the Consumer Industry

Retail TouchPoints

AI can optimize store layouts based on shopper behavior, enhance customer service with AI-powered chatbots and equip businesses with real-time analytics for informed decision-making. She is the VP and Managing Director at IBM , focusing on the consumer-packaged goods, retail and travel and transportation industries.

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Inventory Accuracy: The Not-so-Secret Ingredient for Holiday Sales Success

Retail TouchPoints

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

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The Art of Architectural Design and AV Technology in Brand Storytelling

Retail TouchPoints

AV technology also enables remote monitoring and control, allowing real-time adjustments that promote sustainability. Similarly, retail environments can use digital signage and interactive displays to alter the store layout and highlight different products or themes depending on the event or season.