Small Biz Trends

DECEMBER 6, 2022

A point-of-sale system is one of the best tools for small businesses looking to accept payments. Point-of-sale systems enable business owners to be more agile with their payment processing and forego using the cash drawer. What Is a Point of Sale POS System? How Do POS Systems Work?

Point of Sale 115

Point of Sale Payment Services Merchant Services Inventory Management 115

Retail TouchPoints

MARCH 17, 2021

Online payment processing company Stripe has raised $600 million in Series H funding, nearly tripling its valuation in under a year to $95 billion , according to data from Pitchbook. Of the 42 countries in which Stripe operates, 31 are in Europe. We’re laser focused on helping ambitious businesses grow faster.

Payment Services 216

Payment Services Finance Planning Management 216

Retail TouchPoints

JULY 8, 2022

For shoppers, BNPL is a seamless payment method that helps break up their purchases into several installments, bringing more cash flow and budgeting flexibility. Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer.

Merchant Services 277

Merchant Services Payment Services Point of Sale Checkout 277

Retail TouchPoints

JULY 7, 2020

As we move forward, these capabilities are critical for all retailers: Accept Contactless Payments. In 2019, the global contactless payments terminal market was valued at $13.23 consumers have not pushed retailers to accept contactless payments as they have in Asia and Europe, but in April, U.S. Traditionally, U.S.

Merchant Services 255

Merchant Services Payment Services Point of Sale Consumer 255

Retail TouchPoints

JULY 5, 2024

The Impact of Technical Disruptions on Retail A vivid illustration of the vulnerability of retail operations to technical disruptions occurred recently in the UK. Greggs, the nation’s largest chain of bakeries, experienced a significant payment system failure that impacted over 2,450 stores nationwide.

Payment Services 278

Payment Services Customer Experience Inventory Management Consumer 278

Retail TouchPoints

SEPTEMBER 12, 2023

“TikTok has made it frighteningly easy to buy — it’s literally a swipe and the product is on its way to you,” said Lee Parkhurst, Senior Brand Manager at Educational Insights , the first toy brand to test out TikTok Shop. and managed by the U.S. Digital Service (USDS). The company also reiterated that all TikTok-protected U.S.

Merchant Services 278

Merchant Services Payment Services Shopping Checkout 278

Inside Retail

JUNE 26, 2023

As retailers respond to increased customer demand for convenience and personalised experiences while shopping, switching to a seamless payment process has become critical in building a more streamlined operation and gaining a competitive edge. These setups are commonly referred to as integrated payment systems.

Payment Services 130

Payment Services Point of Sale Accounting Location 130

Retail TouchPoints

OCTOBER 30, 2024

Self-service kiosks allow shoppers to take charge. Laptops allow hybrid retail workers to provide personalized customer service from remote locations, and new use cases for AI in retail continue to emerge as organizations experiment with the technology to better serve customers and propel business. IT teams today can (and should!)

Payment Services 269

Payment Services Kiosk Customer Experience Management 269

Retail TouchPoints

MAY 30, 2024

Fortunately, the point of sale is a great place to receive input. What’s more, by incorporating AI into this feedback process, retailers can tailor each question to the individual shopper and their basket. Similarly, retailers can add lottery capabilities to their point-of-sale touch points.

Checkout 289

Checkout Point of Sale Returns Kiosk 289

Retail TouchPoints

JULY 25, 2023

Any retailer that’s attempted to provide pickup and delivery services knows how fraught (not to mention expensive) they can be. But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. She credited solid partnerships with courier services such as DoorDash and Uber in making these goals achievable.

Payment Services 246

Payment Services Fulfillment Store Operations Point of Sale 246

Retail TouchPoints

MARCH 4, 2024

This includes enhancing in-store inventory, delivery services and even the personalization of customer service. However, when it’s time to check out, how do payment options factor into that customer experience? Is it Great Service or Great Financing Options? It goes without saying that great service is important.

Finance 289

Finance Payment Services Consumer Shopping 289

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. The “frictionless” label applies to a number of different technologies; many of them associated with the checkout process. Now, they have the added appeal of more hygienic shopping as well.

Payment Services 299

Payment Services Checkout Customer Experience Point of Sale 299

Retail TouchPoints

AUGUST 6, 2024

Additionally, by leveraging the solution’s cloud technology, Sainsbury’s will gain access to AI-powered real-time data and analytics for sales analysis, estimates of future store performance, associate productivity and cash management.

Promotions 278

Promotions Checkout Point of Sale Supermarket 278

Retail TouchPoints

MAY 27, 2022

including new payment and checkout options, personalized styling facilitated by smart mirrors and upgraded delivery and return options. COS (which stands for Collection of Style) is owned by H&M and currently operates 13 locations across the U.S. location, with additional locations getting the upgrades later this year.

Checkout 299

Checkout Payment Services ATS Returns 299

Retail TouchPoints

MAY 29, 2024

Retasmart is designed to enable retailers to unify all channels and experiences in one solution, allowing them to solve challenges related to inventory management, customer engagement, payment options, reporting and analytics, and multichannel retailing — all from a single platform.

Payment Services 264

Payment Services Inventory Management Promotions Management 264

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. They are at the cusp of all things digital, which drives us on everything, from payment options to search — and ultimately, from a merchandising platform standpoint.

Inventory Management 278

Inventory Management Management Fulfillment Supply Chain Management 278

Retail TouchPoints

AUGUST 3, 2022

Also known as a point-of-sale loan, BNPL splits a purchase into multiple equal payments, with the first payment usually due at checkout and subsequent payments billed to a credit or debit card. And there are a lot of consumers that use it: 56% of Americans have used a BNPL service, up almost 50% in just one year.

Payment Services 277

Payment Services Finance Point of Sale Checkout 277

Retail TouchPoints

JUNE 3, 2024

Dollar General has “prioritized increasing the employee presence at the front end of our stores to provide a friendly, welcome and elevated level of engagement to our customers, while also facilitating a positive checkout experience,” he noted. “We

Checkout 279

Checkout Payment Services Inventory Management ATS 279

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. Device management tools have become a necessity when it comes to helping retailers secure and ensure mobile POS systems are managed in an effective and proactive fashion.

Payment Services 278

Payment Services Checkout Point of Sale Management 278

Retail TouchPoints

APRIL 3, 2023

Retail operations are an increasingly popular target for cybercriminals. The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. Better security hygiene and processes can help close the gap. Active Directory (AD).

Payment Services 300

Payment Services Accounting Point of Sale Checkout 300

Retail TouchPoints

AUGUST 18, 2022

Also known as pay-over-time or pay-in-4 installment plans, BNPL offers consumers the chance to split up the cost of major purchases directly at the point of sale. Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. Consumers regard it as a very transparent, manageable credit product.

Merchant Services 278

Merchant Services Payment Services Consumer Point of Sale 278

Retail TouchPoints

JULY 27, 2020

Smooth Operators Appeal Online And Off. Whether click-to-pay for e-Commerce or contactless payments for traditional commerce, efforts to improve online and offline checkout experiences did not originate with COVID-19. Offline, contactless payments also provide two critical functions to physical stores that have remained open.

Retail Trends 243

Retail Trends Payment Services ATS Checkout 243

Retail TouchPoints

JUNE 23, 2023

Increasingly, however, their focus has turned to the large amounts of data processed at the “edge,” and not just transactional information: inventory, sensor, capacity, video, performance — across tens to hundreds of devices in each store. Edge systems process data in real time.

Payment Services 278

Payment Services Customer Experience Promotions Point of Sale 278

Retail TouchPoints

DECEMBER 5, 2024

Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. — And process returns of stuff people don’t want! For example, a retailer’s flagship locations could have POS software running on fixed tills and also on mobile devices to assist with line-busting and in-aisle service.

Payment Services 275

Payment Services Loss Prevention Fulfillment Shipping 275

Retail TouchPoints

FEBRUARY 21, 2023

Imagine you pick up all the things you need for your farm, and then they tell you that they currently cannot process credit cards. 5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Tractor Supply Co. ,

Sporting Goods 264

Sporting Goods Payment Services Shrinkage Point of Sale 264

Retail TouchPoints

AUGUST 29, 2023

That’s why the retailer and mobile service provider uses multiple technology solutions to create a personalized shopping experience at scale. Kurtzman revealed the numerous tools Verizon uses to manage this massive omnichannel effort. How does Verizon facilitate that type of shopper journey? Why is that so important?

Payment Services 275

Payment Services Accounting Customer Experience Point of Sale 275

Retail TouchPoints

JUNE 29, 2022

Depending on if your location is accessible from the street, operating inside of a mall, a supermarket or even an airport, your security design should reflect this location. You should also use cameras to see what’s occurring at the point of sale with a clear view of the cash register or tablet, the cashier and the customer.

Payment Services 264

Payment Services Point of Sale Loss Prevention Management 264

Retail TouchPoints

SEPTEMBER 13, 2024

One retailer has recently come under scrutiny for its automated payment technologies across storefronts, leading experts and consumers to question just how intelligent their smart stores are. And from an enterprise perspective, smart stores have the potential to improve customer loyalty, enhance operations and increase revenue.

Payment Services 284

Payment Services Checkout Inventory Management Kiosk 284

Retail TouchPoints

NOVEMBER 20, 2023

As the tactics behind these crimes become increasingly sophisticated, and customer expectations for in-store experiences are higher than ever, retailers are finding it more difficult to protect their assets while maintaining great service. While they solve one issue, they create a few more when it comes to theft. Set safe web browsing rules.

Payment Services 312

Payment Services Sporting Goods Inventory Management Loss Prevention 312

Retail TouchPoints

JULY 12, 2023

Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics. Innovations have slowed since then, but edge computing will usher in a new wave of personalization and self-service for modern shoppers.

Payment Services 246

Payment Services Inventory Management Checkout Loss Prevention 246

Retail TouchPoints

NOVEMBER 14, 2024

Businesses today operate in a fast-moving cyber threat landscape. As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences.

Payment Services 277

Payment Services Consumer Management Point of Sale 277

Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. She has worked with several global companies focusing on risk management strategy.

Payment Services 278

Payment Services Wholesale Store Layout Inventory Management 278

Retail TouchPoints

MAY 24, 2024

Shopify provides a unified commerce platform designed to enable seamless customer experiences across all channels while centralizing data and operations for multi-location retail businesses. By streamlining and integrating operations, retailers can simplify how they manage large, cross-functional teams and various locations and channels.

Merchant Services 264

Merchant Services Payment Services Fulfillment Checkout 264

Retail TouchPoints

JULY 9, 2024

JCPenney has faced the same challenges that bedevil the entire department store vertical, ranging from lower foot traffic at malls to the high operating costs that come with significant brick-and-mortar investments. However, there’s been even more going on behind the scenes and in a growing number of JCPenney stores.

Point of Sale 279

Point of Sale Payment Services Customer Experience Department Stores 279

Retail Minded

SEPTEMBER 21, 2021

Did you know that point of sale systems date back to 1879 when the first one was invented by American shopkeeper James Ritty. Recent advancements include front end and back end responsibilities merging with ease, cloud based efforts supporting both in-store and online purchases, and mobile becoming increasingly popular to manage POS.

Point of Sale 98

Point of Sale Merchant Services Payment Services Shipping 98

Retail TouchPoints

DECEMBER 16, 2022

A mobile point-of-sale (mPOS) system, which consists of software and portable hardware that processes retail transactions, is one option that has helped alleviate the pressure caused by labor shortages. It computes sales totals, handles payments, monitors inventory, collects company data and much more.

Payment Services 278

Payment Services Checkout Returns Customer Experience 278

Retail TouchPoints

JUNE 3, 2020

An October 2019 survey found that many shoppers are already comfortable using their phones for a number of tasks, including: Finding product information: 73% ; Making payments: 70% ; In-store navigation: 66% ; Self-checkout: 66% ; and Self-identification: 46%. One of the more common contactless technologies is mobile: 66%.

Payment Services 295

Payment Services Checkout Kiosk Consumer 295