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Associates at both DTLR and Shoe Palace will now be equipped with mobile devices through which they can accept payments, manage inventory and place online orders to be shipped to customers homes.
But a brand cant make it in the 21st century with technology from the 19th, so in 2022, the British footwear brand undertook a massive digital transformation that encompassed everything from its ecommerce sites around the world to the point-of-sale (POS) systems in its 500+stores. Dont underestimate the importance of change management.
When managing retail inventory, grasping the crucial features of stock management systems can greatly improve your operations. Key elements like easy restocking alerts help prevent stockouts, whereas all-encompassing reporting facilitates sales performance analysis.
American watch company Movado Group has established a joint venture with premier luxury brand distributor Norbreeze Group to enhance its market position in Singapore and Malaysia. Research company Statista estimates Southeast Asia’s watches and jewellery market to reach US$14.84
The entire global ecommerce market is expected to total $6.3 IoT is now part of the shopping experience, and retailers use it for things like automated checkout, inventory and data management and supply chain optimization. trillion by year’s end – up from $5.8 trillion in 2023.) Plus, NDR is compatible with traditional EDR.
From ecommerce, logistics and digital marketing, these sectors are heavily reliant on data for their day-to-day operations. This data, which includes sensitive customer information like credit card details, is stored across a number of environments and is accessible through millions of point-of-sales and IoT devices.
“Food manufacturers have long struggled to connect with end buyers and influence purchasing decisions at the point of sale,” said Mani Kulasooriya, Co-founder and CEO of Cut+Dry in a statement. “Without a platform to share their brand story and product benefits, brands have been limited in their reach. .
Now, as new marketing and advertising formats venture further into the store, store teams must work more thoughtfully to ensure these touch points are intentionally integrated into their designs. As a result, they are collaborating with different teams and functions, especially operations ( 72% ), marketing ( 65% ) and IT ( 57% ).
For both banners, we love working with startup brands and local mom-and-pops to get new products into the store, and if we’re not so sure how a product would resonate with customers, [selling it in an Uncharted store] gives us a lot of good information about merchandising and marketing. What motivated you to enter a new geography?
A number of local and independent grocers — including Bowman’s Market , Maurer’s Market IGA , Neiman’s Family Market , Queen’s Price Chopper and Soelbergs Market — are adopting Instacart ‘s AI-powered smart Caper Carts. At the end of their trip, customers check out directly from the cart.
Numerous conferences and sessions held over the first two days provided a comprehensive overview of market trends, featuring many exclusive international speakers. Retail investment has been especially driven by the strong performance of the Italian, Portuguese, and Spanish markets, alongside robust results in the UK.
Enhance product education and manage store traffic efficiently. Don’t forget to leverage QR codes for omnichannel marketing: use them in print ads and store displays to drive traffic to your website or app, increasing your online visibility during the crucial holiday period.
One problem she has been working on since joining IHG in 2022 is how to manage the backend systems and processes for a business, Mitre 10, with over 500 stores that are all individually owned and operated. As head of digital at Metcash’s Independent Hardware Group (IHG), the $2.1 “Range is another one.
BNPL, Alternative Payment Methods Are Quickly Displacing Cash and Cards While credit cards and cash are still the dominant payment method in many regions, digital payments are quickly capturing market share. The global BNPL market, led by companies like Klarna, Afterpay, PayPal and Affirm, is meanwhile projected to grow from $560.1
Retailers already have recognised that staying proactive and planning beyond just a golden quarter bump, and having the flexibility to pivot based on market conditions can yield substantial longer-term benefits. Software updates to endpoints can often be very labour-intensive and risky; this includes point-of-sale (POS) and payment devices.
Many businesses rely on point-of-sale (POS) systems that use integrated software. Manage chargebacks effectively. By improving software integration, managing chargebacks, critically evaluating any surcharging programs and achieving PCI compliance, businesses can significantly reduce their costs.
Aptos , a leader in unified commerce solutions,today announced its placement in the “Leaders” Category in the IDC MarketScape: Worldwide Mobile Point-of-Sale Software Platforms for Fashion Retail 2025 Vendor Assessment.
Whether shipping directly to customers’ homes, enabling curbside pickup or restocking store shelves, consistently improving speed, accuracy and adaptability is crucial for meeting shopper expectations and maintaining market share.
ecommerce sales reached an impressive $1.1 trillion in 2023, accounting for 22% of total retail sales , with projections suggesting an increase to $1.9 This growth is driven by technological advancements and evolving consumer preferences alongside the emergence of new competitors responding to changing market dynamics.
Contextual communications: Emails and app notifications are dynamically customised, ensuring messages are highly relevant and resonate personally with the shopper, cutting through generic marketing noise. Enhanced marketing return on investment (ROI): Targeted campaigns, powered by precise data, drastically reduce wasted ad spend.
Campus foodservice leader Sodexo will open nearly 100 Food Hive markets on college campuses by 2026, beginning with the approximately 30 locations opening during the 2024-2025 academic year. Sodexo Campus partners with a total of 425 educational institutions in the U.S.
When managing inventory , the right software can greatly streamline your processes and improve efficiency. Open Systems Traverse includes advanced dashboard capabilities and flexible deployment options, catering to various inventory management preferences.
A centralized database acts as a single source of truth for all business data, allowing retailers to manage information from multiple channels and locations efficiently. Enhanced Inventory Management Effective inventory management is vital for retail success. Key Benefits of a Centralized Database for Retailers 1.
Retail businesses are no longer self-enclosed entities where everything revolves around a checkout and some inventory management software. A strong network infrastructure supports everything from payment processing and inventory management to customer engagement and security, ensuring business continuity and long-term growth.
This innovative store is a great example of how a personalized shopping experience can be across in-store and online touch points, making the shoppers life that much easier at the point of sale.
He is an expert in developing, managing and executing go-to-market plans and strategies to facilitate business growth in the fintech industry across all key markets.
“Retailers who continue to operate monolithic and inflexible systems will lose pace with innovation due to their inability to keep pace and higher operational costs,” Kelly Duke, Toshiba ANZ salesmanager, told Inside Retail. “It It also begins to impact the customer’s experience.
When considering a point of sale system , Square Up POS offers a range of features that cater to businesses of various sizes. Furthermore, robust inventory management tools enable real-time tracking, which is essential for efficient operations. Allows for easy refunds and exchanges, enhancing customer satisfaction.
A typical shopper might only glance at your point of sale material for a second or two. Point of sale material exists in a cluttered environment, with lots of distractions too. Why shopper communication must be consistent with consumer communication Cue protests from the marketing community. And that is true.
This immutable record includes every point of interaction, from production to point-of-sale. For retailers, smart contracts can streamline procurement, inventory management, and even customer refunds. By logging data directly from the source, retailers can offer concrete proof rather than marketing promises.
“ “They have consistently advised, delivered, and supported major initiatives across the business, including our website re-platform to Shopify, our international expansion into the UK market, and the introduction of a virtual assistant across our stores. MindArcs expertise goes far beyond e-commerce websites.
Act Two is digitizing the in-store experience with services like Caper [smart carts] and FoodStorm [order management]. McIntoshs title gives a hint of where Instacart is headed next: We think about online delivery as Act One, he said in an interview with Retail TouchPoints. Where we’re going is to unify the experience.
When youre looking for retail management software, theres a lot of choice out there. iVend’s Retail Management Solution iVend is the choice of retailers around the world. A short loss of connectivity may be manageable at head office with updates simply being sent once the network is back. Which system should you invest in?
Whether managing risk and compliance, retail media, marketing campaigns or allocating staffing resources, retailers are under growing pressure to meet the evolving needs of their consumers and stay ahead of competitors in a market flooded with promotions and campaigns. “It Have we set up point-of-sale media?
The Square Reader’s efficient design and fast transaction processing capabilities cater to busy environments, making it ideal for pop-up shops and market vendors. With the latest iPhone models hitting the market, you might be wondering how this popular payment tool integrates with the new technology. Great news!
Mobile Payment Flexibility: Ring Up allows businesses to accept payments using smartphones, providing versatility in managingsales from anywhere. Known for its innovative technology solutions, NCR provides software solutions and point of sale (POS) systems that streamline operations and improve customer interactions.
In today’s fast-paced market, understanding your customers’ experience throughout their buying journey is crucial. Focusing on optimal customer experience fosters customer loyalty, promotes higher retention rates, and enhances your business’s competitive edge in the retail market. How can businesses improve customer experience?
The basic service that a point-of-sale (POS) device provides checking out customers is essential to any retailers functioning. Holman: Order management systems are now the thing that ties all the interoperability together [for both online and in-store sales].
Key Takeaways Understand Your Market: Analyze customer demographics and preferences to tailor offerings and optimize inventory based on local demand. Implement Effective Inventory Management: Use stock control techniques and technology to streamline inventory tracking, minimizing waste while meeting customer demands.
Both strategies allow field reps to leverage data in ways that deepen their relationships with store managers and improve product visibility. When executed together, these approaches deliver a powerful “double win,” driving both incremental sales and expanded in-store presence.
If youre in retail electronics youll know that this growth isnt without its challenges, and that managing a successful business in this sector requires intelligence, insight and the support of specialised technology solutions. iVend’s Retail Management Solution iVend Retail understands the challenges of electronics retail.
For instance, managing customer inquiries, generating reports, and optimizing inventory management can all be done through simple commands. Business owners might also find value in using Gemini CLI for data analytics, generating valuable insights that can help tailor marketing strategies and boost sales.
From managing rapidly changing trends and complex size-color-style matrices to orchestrating seamless omnichannel sales, an Enterprise Resource Planning (ERP) system must be a perfect fit. New collections, seasonal drops, and fleeting trends require agile product lifecycle management (PLM), from design to production to retail.
The Big-Box Challenge for Mid-Sized Furniture Retailers Mid-size home furnishings retailers face a unique challenge: competing against national chains that seem to have limitless buying power, inventory, and marketing reach. Big-box stores may dominate on scale, but today’s retail competition is not just about who’s bigger.
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