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Retailers Need to be Smarter with Their Smart Store Implementations

Retail TouchPoints

One retailer has recently come under scrutiny for its automated payment technologies across storefronts, leading experts and consumers to question just how intelligent their smart stores are. And a grocer has dealt with mixed reviews from consumers, employers and the media since the 2019 launch of its fleet of robots that roam storefronts.

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Beyond the Transaction: How PayPal is Helping Remove Friction Across the Commerce Experience

Retail TouchPoints

Mobile technology is transforming payments, making it easier, safer and more affordable for people to move and manage their money than ever before,” said Dan Schulman, President and CEO of PayPal at the time of the spinoff. Source: CivicScience. RTP: Consumer adoption of things like digital wallets is still relatively low.

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What’s in Store for Grocery in 2022?

Retail TouchPoints

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) In 2022, grocers will need to become digital-first.

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As Aldi scraps click and collect, why are the discounters dodging ecommerce?

Retail Gazette

In stark contrast to the majority of its rivals, Aldi scrapped the last of its online operations as it folded its click-and-collect service last weekend. The German discounter and rival Lidl have seemingly shunned ecommerce, as the traditional grocers invest more and more into it. A costly distraction?

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Will Aldi leapfrog Asda as the UK’s third biggest supermarket?

Retail Gazette

Retail Gazette examines how likely this is to happen by comparing the strengths and weaknesses of the rival grocers. The discounter attributed its steep growth to its 16% surge in sales to £17.9bn and improved efficiencies across its stores and central operations. Which grocer offers better value? Aldi’s record £536.7m

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In-store operations technology leader, Retail Insight, eyes accelerated international growth

365 Retail

Now processing over 10% of the global grocery sales data, Retail Insight , the leading provider of in-store operations execution software, is targeting its next growth phase, consolidating its position as a global technology leader, while expanding into new territories, supported by a series of senior hires.

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Morrisons: CEO warns business needs urgent overhaul to survive

Retail Gazette

The deal has left the supermarket owing £400m of annual interest payments on £6.6bn of debt. Baitiéh, who joined the business from Carrefour last month, is determined to overhaul Morrisons’ performance by improving its customer service, said The Sunday Times.