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As Ecommerce Growth Continues, Retailers Turn ‘Steely-Eyed’ Gaze to Profitability

Retail TouchPoints

One factor is that traditional retailers are struggling to find their niche in a changing ecommerce landscape that includes an ever-growing assortment of marketplaces and DTC offerings. The ordering in grocery is the secret sauce of leading digital grocers. They are also very focused on making sure that substitutes are good.