Retail TouchPoints

MARCH 18, 2021

Online grocery shopping sales grew 54% for the year and are predicted to top $100 billion in 2021. Online grocery’s previously lethargic rate of adoption meant that grocers lagged other retail sectors in multichannel merchandising systems, customer data management and fulfillment technology.

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Retail TouchPoints

DECEMBER 10, 2021

The pandemic has been a challenging time for shopping centers, and even as vaccination rates climb and shoppers return to old habits, retailers are finding that many of their shopping preferences have permanently shifted. believe open air shopping centers with the right mix of retailers are more important than ever before.

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Retail TouchPoints

JULY 27, 2022

To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs. With that in mind, here is a look at five strategies that can help grocers optimize online integration of their grocery store.

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Retail TouchPoints

FEBRUARY 23, 2023

Instacart has expanded the offerings under its Instacart Platform umbrella, a suite of enterprise-grade technologies designed to help grocers with their digital transformations. This will further unlock new digital revenue streams for our business, impacting our bottom line.”

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Retail TouchPoints

NOVEMBER 7, 2024

Three more supermarket chains will connect their electronic shelf label (ESL) hardware to the Carrot Tags pick-to-light functionality from Instacart , making it easier for Instacart pickers — and eventually for consumers themselves — to find the products on their shopping list. locations in August 2024.

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Retail TouchPoints

AUGUST 18, 2021

“This is a critical moment for brick-and-mortar grocers to digitize the in-store shopping experience and unlock similar revenue streams,” said Sean Turner, CTO of Swiftly in commentary shared with Retail TouchPoints. Target’s Same-Day Options Surge. Target’s comparable sales grew 8.9% growth experienced in Q2 2020.

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Retail TouchPoints

FEBRUARY 24, 2023

“It’s clear how important customer experience, visibility and multiple fulfillment options are to Coles, and we are determined to transform their vision into reality,” said Guy Bloch, CEO of Bringg in a statement. “We

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Retail TouchPoints

JULY 9, 2024

Store Assist is designed to digitize and streamline online order fulfilment workflows by allowing retailers to manage all orders and deliveries in one central location — from in-store pickup to ship-from-store, last -mile delivery orders and even third-party marketplaces.

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Inside Retail

FEBRUARY 17, 2022

After gaining valuable insights last year, 2022 will mark the year when virtually every major grocer finalises their e-grocery strategy. As consumers become more comfortable with online grocery shopping and the convenience it provides, they start placing smaller, more frequent e-grocery orders.

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Retail TouchPoints

JUNE 6, 2022

As grocers around the world work furiously to meet consumers’ demand for delivery without breaking the bank, Chinese online grocer Missfresh looks to have a winning model. In China small local shops, known as “neighborhood retail,” are big business, generating 1.3 A Missfresh mini-warehouse, which operates as a dark store.

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Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

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Retail TouchPoints

SEPTEMBER 14, 2021

has partnered with Instacart to launch Kroger Delivery Now, a virtual convenience store fulfilled by Kroger that delivers fresh groceries and household essentials in as little as 30 minutes. “Our new service provides customers with one more way to shop with us and addresses the importance of convenience and immediacy.

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Retail TouchPoints

DECEMBER 26, 2024

For consumers, grocery shopping has become a multi-location event, with shoppers visiting an average of 5.2 These time-saving and convenient offerings make it easier than ever for shoppers to take an a la carte approach to their food shopping. stores to cross every item off their lists.

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Retail TouchPoints

MAY 7, 2024

Over 20% of our consumers are now shopping across multiple categories, and that number continues to increase year over year. But our combination of 37 million consumers that shop every single month — which is multiples larger than anyone else in the U.S. In grocery we have five of the top 10 grocers.

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Inside Retail

DECEMBER 1, 2022

Traditional fulfilment has been evolving for a long time. In the 60s people would call their fish ‘n’ chip shop or grocer ahead of time to arrange their order. Forward-thinking retailers have always been looking for engaging ways to help their businesses stand out via their fulfilment options.

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Retail TouchPoints

OCTOBER 18, 2024

We’re testing and learning with a new grocery shopping experience with a small-format store from Amazon under the same roof as Whole Foods Market,” said Martin. The company is working with the startup Fulfil on a new microfulfillment solution that would see an automated warehouse attached to a Whole Foods in Plymouth, Pa.,

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Retail TouchPoints

FEBRUARY 21, 2022

Consumers demand grocers and mass merchants in particular provide these last-mile services, and it’s not without challenges, as over 40% of grocery consumers cite delivery and fulfillment services as key attributes while deciding where to shop in the past year.

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Retail TouchPoints

APRIL 27, 2022

The impact of this increasing growth is the resulting strain on incumbent infrastructure that was originally designed to manage only about 5% of a retailer’s total sales capacity; the steady rise in costs from stretching this capacity have shown home delivery, buy online, pick up in-store (BOPIS) and curbside fulfilment to be highly unprofitable.

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Inside Retail

JUNE 27, 2024

This real-time visibility allows businesses to optimise stock levels, prevent stockouts and fulfil orders efficiently. Customers can access products from any channel, enjoying a seamless shopping experience. The company wanted to ensure a consistently great shopping experience anywhere in the world, whether retail or digital.

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Retail Gazette

JUNE 4, 2024

Tesco has launched an online marketplace allowing customers the ability to shop thousands of third-party products when buying their groceries. The supermarket said the addition of a marketplace will make Tesco.com “a one-stop shop for everything customers need”.

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Retail TouchPoints

FEBRUARY 9, 2022

With the new additions, Aldi is on track to edge out Albertsons as the third-largest grocer in the U.S. There’s a moment of surprise when they realize just how much they can save by shopping with us. Discount supermarket chain Aldi is continuing its aggressive expansion across the U.S., by store count. in a statement.

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Retail TouchPoints

FEBRUARY 7, 2022

Chinese online fresh grocer Missfresh has launched special express delivery service and smart vending machines to help feed volunteers, logistics and support staff and security personnel at the 2022 Beijing Winter Olympics.

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Retail TouchPoints

MAY 19, 2022

“We think it’s important to make our great-value products available across another platform and to a greater audience, introducing Grocery Outlet to customers who may not have shopped with us before,” said RJ Sheedy, President of Grocery Outlet in a statement. Since then, the company has expanded its offering across the U.S.

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Retail Wire

SEPTEMBER 13, 2021

Ahold Delhaize, which operates Food Lion, Fresh Direct, Giant, Hannaford and Stop & Shop, has a long history in the digital grocer space, starting with its acquisition of Peapod 21 years ago.

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Retail TouchPoints

MAY 3, 2024

The California-based grocer will roll out Caper Carts, Instacart’s AI-powered smart carts, and FoodStorm, an order management system designed to power the retailer’s food service and catering experiences. . “Embracing new revenue streams through Storefront Pro offers us a solid foundation to enhance our business online.

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Retail TouchPoints

OCTOBER 14, 2020

Woodman’s Markets operates 230,000-square-foot stores with approximately 100,000 SKUs each, and like most grocers its inventory was hit hard by shoppers stocking up early in the pandemic. This data will be uploaded to its mobile shopping app, where it will guide pickers to each item to improve delivery times.

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Retail TouchPoints

JULY 8, 2021

In the wake of COVID-19, low-contact shopping behaviors such as ecommerce and delivery were accelerated and widely adopted, as goods bought online in 2020 globally grew by 24%.

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Retail Gazette

JULY 21, 2024

Speaking to The Grocer, the retailer’s managing director Andrew Harrison said: “We don’t have as much of a cohesive breakfast offer as we’d like, and we know that that is a really important day part.” ” He added: “Over the next couple of years, we’ll be starting to dial up some of those options. .”

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Retail TouchPoints

MARCH 10, 2021

Orders from the websites will be fulfilled through M&S’s established distribution network. Our international business has seen strong online growth since the start of the pandemic as increasing numbers of customers choose to shop through our range of flagship websites,” said Paul Friston, International Director at M&S in a statement.

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Retail TouchPoints

DECEMBER 14, 2022

. “By offering customer-favorite sushi options and premium floral bouquets through third-party marketplaces, we are continuing to evolve and meet customers where and how they are shopping,” said Stuart Aitken, SVP and Chief Merchant and Marketing Officer at Kroger Co. in a statement.

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Inside Retail

OCTOBER 20, 2021

This is what we mean when we talk about the social side of shopping. Social shopping, while existing in the digital world of Facebook, Instagram and influencers, has a different meaning in the three-dimensional world of physical shops. It gives people a reason to go shopping, instead of just looking for the best deals online.

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Inside Retail

DECEMBER 18, 2022

As the end of the year approaches, retailers and shopping centres in Malaysia are seeing increased foot traffic and sales volumes, as shoppers come back with a vengeance to purchase gifts and other items for Christmas and New Year festivities. A great example of this is Grab’s acquisition of Jaya Grocer back in January of this year.

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Retail Gazette

SEPTEMBER 18, 2024

Tesco unveiled plans to launch a new ecommerce initiative last week, as it seeks to help international supermarket chains develop their online operations, in a similar move to fellow UK grocer Ocado. Former Sainsbury’s group CIO Phil Jordan adds: “On the face of it, they provide the same customer outcomes.

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Retail TouchPoints

JUNE 26, 2023

For example, a customer shopping for jeans could stop at a display that features a sign reading “Need Help?” The same information can alert a checker if a scanned item has expired or been recalled, avoiding potential illness and reputational harm to the grocer and producer. alongside a large QR code.

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Retail TouchPoints

OCTOBER 21, 2020

There are also several discount grocers, such as Food Lion, Lidl and Aldi. Now some of this demand is transitioning to stores, so Lululemon is planning to open dozens of new locations through the end of 2020 , as well as more than 70 seasonal shops, according to CEO Calvin McDonald.

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Retail Gazette

MARCH 14, 2024

Speaking at the LIVE Retail Week x Grocer conference, Primark CEO Paul Marchant said: “It plays into our bricks-and-mortar strategy because it is driving more customers to the stores. The move allowed customers at the discount retailer to shop for roughly 2,500 items via click-and-collect.

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Inside Retail

JUNE 30, 2021

The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. It’s encouraging to observe similar trends in countries like China, where trends such as “revenge shopping” are aiding the country’s speedy economic recovery.

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