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Coles has plan to enhance customer experience through AI

Inside Retail

Supermarket chain Coles says it is looking to scale artificial intelligence across its operations to enhance customer experience. In one example, partnering with Microsoft, the supermarket chain is adopting a “computer vision feature” that accurately scans fresh produce through plastic bags.

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Supply chain issues to worsen as virus impacts transport sector

Inside Retail

Between a third and half of transport workers are currently unable to work due to complications caused by Covid-19, according to the Transport Workers’ Union, putting major stress on the supply chain and leaving supermarket shelves bare. There is cartel-like behaviour, and this pushes prices up and increases demand.

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Lidl finance chief steps down following £76m loss

Retail Gazette

Lidl UK finance boss Marco Di Costanzo has stepped down from his role, following a £76m loss from the discounter. The news comes as Lidl continues its aggressive expansion plan, having recently launched its biggest ever warehouse in Luton, costing £300m. Normally it’s the chief executive who has to leave.”

Finance 103
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Asda unveils plans for ‘transformational’ redevelopment of London superstore

Retail Gazette

Asda has launched plans for a “transformational” mixed-use redevelopment of its ten-acre Park Royal store in North West London, marking a first for the supermarket. 1,500 new homes are planned to be built, c.500 Additionally, up to c.1,500 500 of which will be provided as affordable, the retailer said.

Planning 109
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Buyer sought after Send collapses into administration

Inside Retail

SEND has faced some unique financing challenges given the composition of its international investors.”. At the time, founder Rob Adams told SmartCompany the startup planned to open up to 30 grocery fulfillment centres by the end of the year. Send was founded in early 2021 and by August last year, had secured a $3.1

Finance 258
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Morrisons kicks off £1bn debt buyback plan

Retail Gazette

The deal gave the supermarket chain a 20% minority stake in MFG and established commercial and supply agreements with the fuel group. The debt-financing bill was 23% higher than the £593m incurred in 2022.

Planning 119
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Are Deskless Retail Workers in a Tech Drought?

Retail TouchPoints

Digitization has overhauled much of the business world, and in departments like finance or marketing you’d find most employees are hooked on apps that serve up-to-date information on the status of their programs and connect them with others on their team for real-time collaboration. Some retailers are leading the way in this effort.

Finance 277