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Kroger Sharpens Ecommerce Focus with New Business Unit

Retail TouchPoints

The unit will be led by Yael Cosset, currently the supermarket retailers CIO, in his new position as EVP and Chief Digital Officer. In December 2024 a long-planned merger with Albertsons was cancelled, and long-time Kroger CEO Rodney McMullen resigned earlier this month following an investigation into his personal conduct.

Finance 179
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Coles has plan to enhance customer experience through AI

Inside Retail

Supermarket chain Coles says it is looking to scale artificial intelligence across its operations to enhance customer experience. In one example, partnering with Microsoft, the supermarket chain is adopting a “computer vision feature” that accurately scans fresh produce through plastic bags.

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Digital payments may be rising, but survey shows most consumers back cash

Inside Retail

An additional 14 per cent want essential services such as supermarkets and pharmacies to continue offering the option. Cash remains the most reliable payment method when the internet is down, the power is out, or theres a tech glitch, its often the only way to pay, said Moneys finance expert, Sean Callery.

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Hy-Vee RMN Deploys Carrot Ads Solution; Instacart Extends Ad Placements to Smart Carts

Retail TouchPoints

The 570 -store Midwestern supermarket retailer Hy-Vee will expand its partnership with Instacart by adopting the platforms Carrot Ads solution. This new integration will give Hy-Vee RedMedia access both to Instacarts ad technology and its CPG advertising ecosystem, which delivers advertiser demand from more than 7,000 brands.

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Supply chain issues to worsen as virus impacts transport sector

Inside Retail

Between a third and half of transport workers are currently unable to work due to complications caused by Covid-19, according to the Transport Workers’ Union, putting major stress on the supply chain and leaving supermarket shelves bare. There is cartel-like behaviour, and this pushes prices up and increases demand.

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Buyer sought after Send collapses into administration

Inside Retail

SEND has faced some unique financing challenges given the composition of its international investors.”. At the time, founder Rob Adams told SmartCompany the startup planned to open up to 30 grocery fulfillment centres by the end of the year. Send was founded in early 2021 and by August last year, had secured a $3.1

Finance 258
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Lidl finance chief steps down following £76m loss

Retail Gazette

Lidl UK finance boss Marco Di Costanzo has stepped down from his role, following a £76m loss from the discounter. The news comes as Lidl continues its aggressive expansion plan, having recently launched its biggest ever warehouse in Luton, costing £300m. Normally it’s the chief executive who has to leave.”

Finance 103