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Without real-time visibility or existing systems in place to manage excess levels, cross-functional teams wasted valuable time and resources on work that didn’t produce valuable returns on investment. And for some industry-leading brands, billions of dollars in lost capital from unused excess inventory is still an unfortunate reality today.
On the same theme, the growth at the Shinjuku and Osaka units is in no small part thanks to the return of overseas visitors: these stores derive as much as 20 per cent of their sales from tax-free sales to tourists, so international travel normalisation is key to their fortunes.
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