Retail TouchPoints

MARCH 15, 2023

However, employee shortages are forcing many organizations to prioritize capabilities that support operating efficiency and store performance over employee engagement and loyalty. Many business leaders, and retailers specifically, plan to increase their investment in digital technology for the frontline.

Employee Engagement 277

Employee Engagement Management Point of Sale Planning 277

Retail TouchPoints

MAY 27, 2022

Reports show strong employee engagement and a 93% improvement in product knowledge, said Vrålstad. But this allows us to deliver training in a way that point-of-sale staff actually want. Since the European pilot program, BSH has expanded the training program into the U.S.

Employee Engagement 289

Employee Engagement Point of Sale Consumer Management 289

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

Workforce management tracks time and analyzes employee attendance patterns to help retail stores manage issues related to predictable losses in employee coverage. Retailers can maximize capacity and improve efficiency at point-of-sale in many ways by handling the average amount of time for an employee to handle customer queries.

Management 98

Management Payment Services Employee Engagement Store Operations 98