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From training employees to optimising the storelayout, every facet of the retail environment must resonate with the brand’s core values and ethos. This retailer, once celebrated, found itself mired in controversy over issues like dishonesty and poor customer service and staff management.
In a constantly evolving sector, retail managers are tasked with keeping pace with the latest trends and ensuring their business achieves success and stability. This entails a deep understanding of the various facets of retail operations, from inventory management to customer service.
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