Sat.Nov 23, 2024 - Fri.Nov 29, 2024

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Zoom Reports Bold Q3 Earnings, Unveils New Name To Reflect AI Transformation

Retail Wire

Zoom also projects a strong earnings report at the end of the current fourth quarter.

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Walmart Joins Growing List of Brands Backtracking on DEI Initiatives

Retail TouchPoints

Walmart , the world’s largest retailer, is rolling back a number of its diversity, equity and inclusion (DEI) initiatives, multiple sources report. The backtrack is wide-ranging and includes : A decision not to renew the operation of an equity racial center set up in 2020; Pulling out of the Human Rights Campaign’s LGBTQ+ rights index; No longer giving priority treatment to suppliers based on race or gender; Stopping the usage of the terms “DEI” and “LatinX” in its commun

Marketing 271
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Chatime Australia faces penalties for underpaying workers

Inside Retail

Chatime Australia and its executive is facing penalties due to the underpayment of employees at 19 stores across Sydney and Melbourne. The Federal Circuit and Family Court has imposed $120,960 penalty against Chatime Australia and $11,880 against the bubble tea chain franchisor’s MD Chen Zhao for the offence. The Fair Work Ombudsman said that the company paid its employees flat rates as low as $7.59 to $24.30 per hour.

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Asda: Allan Leighton searches for new CEO and admits turnaround ‘could take 3-5 years’

Retail Gazette

Reviving Asda’s fortunes could take three to five years, according to Allan Leighton, the supermarket’s former CEO who has returned to drive its turnaround efforts. Speaking with The Guardian , Leighton, who took over the role from Lord Stuart Rose yesterday (25 November), said his initial priority would be to “restore Asda’s DNA”, including making improvements to price and availability, and hiring a new CEO.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Domino’s Pizza Stake Purchased by Warren Buffett’s Berkshire Hathaway Group

Retail Wire

Warren Buffett's Berkshire Hathaway Group has purchased a huge stake in Domino's Pizza, and the investor's reasons for the purchase may be surprising.

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How (and Why) Ikea Embraced Trauma-Informed Design in Crafting Housing for the Homeless

Retail TouchPoints

Hopefully, most of us won’t have to deal with being homeless during our lives — however, that shouldn’t keep us from feeling empathy for those who are in this situation. Ikea has turned its empathy into action by helping drive the construction of a Small Home in San Antonio’s Towne Twin Village that is grounded in trauma-informed design and now serves as the residence for a formerly homeless person.

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Standing on solid ground with practical sustainable floorings

Retail Focus

There is no escaping the subject of sustainability, with retailers under increasing pressure to implement changes to make them into a more planet friendly operation. Of course, this is much easier said than done, with “going green” not something that can be done overnight and instead requires careful thought and planning. While there are some more obvious steps retailers can take to bolster sustainability such as switching plastic-based bags for paper alternatives and putting in place product re

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Amazon Live Taps Martha Stewart and Jennifer Hudson To Host Black Friday Shopping Shows

Retail Wire

On the biggest shopping day of the year, Black Friday, Jennifer Hudson and Martha Stewart will pitch Amazon special deals as part of a series of live shopping shows produced by TalkShopLive.

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How Network Detection and Response Can Protect Retailers from Cybercrime

Retail TouchPoints

The past year has been brutal for big retailers when it comes to cybercrime. Breaches have compromised customer records, disrupted online sales and caused network outages that impacted customer deliveries. It’s not as though these companies had no defenses. They did. The alarming reality is that hackers are adopting new methodologies to overcome traditional defensive technologies – and are succeeding.

Checkout 284
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Toys ‘R’ Us posts higher sales in October quarter

Inside Retail

Toys ‘R’ Us said its sales grew in the October quarter and expects further growth in the holiday trading period. The toy retailer’s sales during the three months ended October surged 168 per cent, or by $329,000, from the previous quarter, driven by its e-commerce performance. It also noted that Riot continued to perform well and expects the brand’s revenue to accelerate in the coming quarters. “With our streamlined operations and strong inventory position heading

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Merry Hill hits its stride as Footasylum Opens upsized store

Retail Focus

Merry Hill has announced that Footasylum, the leading streetwear retailer, has launched its upsized store at the centre, tripling its footprint. Combining its existing unit with the adjacent space, Footasylum has expanded its presence at Merry Hill from 3,000 to 10,000 sq ft. The upsized store introduces innovative features, including a mobile payment system that speeds up checkout, new digital screens, and a refreshed fit-out.

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Abercrombie & Fitch Reports Stunning Q3 Earnings, Expects Strong Holiday Shopping Season

Retail Wire

Abercrombie & Fitch has been doing something right, as its latest earnings report shows significant growth.

Shopping 278
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JD Sports Completes $548 Million Purchase of French Sneaker Retailer

Retail TouchPoints

UK-based JD Sports has acquired Groupe Courir , a 323 -store sneaker retailer with locations in France, Spain, Belgium, the Netherlands, Portugal and Luxembourg. The €520 million ( $548.1 million USD) purchase price will be paid through a combination of existing cash and a drawdown of JD Sports’ revolving credit facility. The deal, first announced in May 2023, will require Courir to sell 15 stores in France and all six stores in Portugal to Snipes.

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Webjet in legal battle over flight price misrepresentation

Inside Retail

Webjet is facing legal proceedings for allegedly misrepresenting the minimum price of airfares on its app, email marketing, and social media posts. The Australian Competition and Consumer Commission (ACCC) launched the legal action in the Federal Court against Webjet for displaying “flights from $X” statements but omitting its compulsory service fee and booking price guarantee fee in the advertised prices between November 2018 and November 2023.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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5 Summer T-Shirt Design Ideas

Retail Focus

A key to enjoying summertime is proper dressing, and stylish t-shirts will always be the best choice during this season. Whether you need to change your style or are setting out to design your t-shirts for a fashion line, the task can prove to be a joyous one. Today, with the help of simple services available on the internet, anyone can print a t shirt with their own graphics.

Fashion 130
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Krispy Kreme Launches Festive ‘Grinchmas’ Holiday Doughnuts

Retail Wire

To give a naughty and nice twist to the holiday season, Krispy Kreme has launched a line of "Grinchmas" holiday doughnuts.

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Walmart, NBCU to Kick Off Shoppable Live Sports Partnership with Thanksgiving Game

Retail TouchPoints

NBCUniversal and Walmart have collaborated on a series of new shoppable TV experiences and measurement capabilities for the network’s linear and streaming live sports coverage that will kick off Thanksgiving night. The partnership includes an integration with Walmart’s Connect retail media platform, which will provide advertisers with more in-depth campaign reporting.

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Harvey Norman posts higher sales from July through October

Inside Retail

Harvey Norman posted higher aggregated sales between July 1 and October 31 compared to the same period a year ago. Aggregated sales are from wholly-owned, majority-owned, and independent franchised complexes across various countries. Among all its markets, Malaysia had the highest sales growth of 8.2 per cent, followed by the UK at 7.6 per cent. Slovenia and Croatia rose 4.4 per cent, while Australian franchisees increased 3.2 per cent and Ireland jumped 1.5 per cent.

Finance 264
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Vapes Bars Introduces Angel® Salts: Setting the Gold Standard for Flavour and Compliance

Retail Focus

Vapes Bars proudly announces the launch of Angel ® Salts, a premium nicotine salt range designed to set a new benchmark in flavour, quality, and regulatory compliance. Tailored for today’s discerning vaper, Angel ® Salts showcase the brand’s unwavering commitment to delivering pure quality and innovation. These salts are also at the heart of Angel’s exciting new product line-up, including the much-anticipated Angel ® 1200 and Angel ® 20000, which promise to redefine vaping convenience an

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Thanksgiving Spending Spree: US Consumers Set New Shopping Record in 2024

Retail Wire

Thanksgiving saw U.S. consumers spending freely.

Consumer 298
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Three Things Consumers Value More than Price When Choosing a Brand

Retail TouchPoints

Money isn’t the only thing that makes the world go ‘round. There are many reasons why consumers choose the products they buy and the brands they buy them from. Certainly, the price is high among them. However, according to the latest research from Marigold’s recently published Relationship Marketing Trends: Brand Rankings Report , there are things consumers look for beyond price that drive purchase decisions.

Consumer 284
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Unilever to build US$105 million ‘digital-first’ fragrance house

Inside Retail

Unilever is investing €100 million (US$105 million) to build a “world-class, digital-first” fragrance house, aimed at boosting the expansion of its fragrance segment. The fragrance house will be powered by digital and AI technology, as well as neuroscience techniques to better understand how smell affects mood and enhances emotional wellbeing.

Consumer 262
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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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Black Friday footfall expected to rise +2%, as discounts unlock pent-up spending from bargain-focused, post-payday shoppers – RetailNext

Retail Focus

UK retailers are expected to see a boost in footfall on Black Friday (29 Nov 2024), with the lure of discounts unlocking pent-up post-payday spending, after many shoppers held back on purchasing in October in order to bag Black Friday deals, according to the latest data from RetailNext , the leading analytics solution for bricks-and-mortar retailers.

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Best Buy Misses All Targets in Q3 Earnings Report, Stock Tumbles

Retail Wire

Best Buy recently revealed a disappointing Q3 earnings report, causing stocks to tumble.

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True Religion Sweetens Loyalty Program with ‘Can’t Buy’ Experiences

Retail TouchPoints

True Religion has rebranded and retooled its loyalty program ahead of the holiday shopping season. Formerly known as True Fam, the expanded program (which now goes by True Rewards ) will lean into omnichannel capabilities and “can’t buy” experiences, such as the chance to collaborate with the brand’s Team True creator community. True Rewards’ tiers have been renamed and redesigned to offer shoppers more flexibility and earlier redemption milestones.

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Clarins ANZ MD Jerome Bellony on the beauty brand’s new concept store in Sydney

Inside Retail

Privately held French luxury skincare brand Clarins has opened its first direct-to-consumer (DTC) store in Australia and New Zealand after 70 years in the game. Jerome Bellony, managing director of Clarins Australia and New Zealand, spoke with Inside Retail about entering a new era in how the business connects with customers. He explained how the brand’s new store in Sydney’s QVB building is a space where beauty meets innovation and the values that have defined Clarins for the past seven decades

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Top 7 In-Store Retail Media Trends to Watch in 2025

Tokinomo

In-store retail media has evolved into a critical tool for engaging customers at the point of purchase. In today’s digital-first world, where e-commerce dominates, the physical store remains a vital touchpoint for brands to connect with shoppers in immersive and memorable ways. From dynamic digital displays to voice-activated promotions, in-store media bridges the gap between digital innovations and tangible experiences, offering a unique opportunity to influence purchasing decisions in real-tim

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Amazon Invests Another $4B in Anthropic, Adds Program for Quantum Computing

Retail Wire

Amazon is going all in with AI startup Anthropic as well as getting ready for quantum computing.

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Progressive Groups Plan Global BFCM Strikes Against Amazon

Retail TouchPoints

For the fifth year, UNI Global Union and Progressive International will spearhead strikes and protests during the Black Friday-Cyber Monday (BFCM) period under the banner of “ Make Amazon Pay.” The goal is to hold Amazon accountable for alleged labor abuses, environmental degradation and threats to democracy. Unions and allied groups are planning demonstrations in more than 20 countries, including major U.S. cities, Germany, the UK, Japan and Brazil.

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Stirling Property Funds buys McGraths Hills Home retail centre

Inside Retail

Stirling Property Funds has purchased McGraths Hills Home large format retail (LFR) centre in Sydney’s North West Growth Area for $55 million. “The acquisition of McGraths Hill Home was well supported by our clients, who continue to be attracted to investment opportunities within the LFR sector,” said Scott Girard, head of property at Stirling. “The sector provides exceptional investment fundamentals with the ability to acquire quality assets such as McGraths Hill Home at

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.