Retail Focus

NOVEMBER 26, 2024

The influencer marketing industry was priced at £21 billion in 2024 and is projected to rise to £25 billion pounds by the close of 2024. Consumers commonly invest in the product recommendations of their chosen influencer; others are turned away by what they deem inauthentic content. In the run-up to Christmas and in the digital age of the investigative consumer, Somebody Digital reveals how brands and consumers alike can cut through the noise to uncover genuine, impactful influence.

Promotions 246

Promotions Consumer Advertising Marketing 246

Retail Wire

NOVEMBER 26, 2024

Zoom also projects a strong earnings report at the end of the current fourth quarter.

ATS 243

ATS 243

Retail TouchPoints

NOVEMBER 26, 2024

Walmart , the world’s largest retailer, is rolling back a number of its diversity, equity and inclusion (DEI) initiatives, multiple sources report. The backtrack is wide-ranging and includes : A decision not to renew the operation of an equity racial center set up in 2020; Pulling out of the Human Rights Campaign’s LGBTQ+ rights index; No longer giving priority treatment to suppliers based on race or gender; Stopping the usage of the terms “DEI” and “LatinX” in its commun

Marketing 227

Marketing Consumer Store Operations 227

Inside Retail

NOVEMBER 25, 2024

Chatime Australia and its executive is facing penalties due to the underpayment of employees at 19 stores across Sydney and Melbourne. The Federal Circuit and Family Court has imposed $120,960 penalty against Chatime Australia and $11,880 against the bubble tea chain franchisor’s MD Chen Zhao for the offence. The Fair Work Ombudsman said that the company paid its employees flat rates as low as $7.59 to $24.30 per hour.

Accounting 264

Accounting Management ATS 264

Advertiser: ZoomInfo

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

Marketing

Retail Gazette

NOVEMBER 26, 2024

Reviving Asda’s fortunes could take three to five years, according to Allan Leighton, the supermarket’s former CEO who has returned to drive its turnaround efforts. Speaking with The Guardian , Leighton, who took over the role from Lord Stuart Rose yesterday (25 November), said his initial priority would be to “restore Asda’s DNA”, including making improvements to price and availability, and hiring a new CEO.

Grocer 115

Grocer Supermarket Returns Customer Experience 115

Retail Focus

NOVEMBER 27, 2024

There is no escaping the subject of sustainability, with retailers under increasing pressure to implement changes to make them into a more planet friendly operation. Of course, this is much easier said than done, with “going green” not something that can be done overnight and instead requires careful thought and planning. While there are some more obvious steps retailers can take to bolster sustainability such as switching plastic-based bags for paper alternatives and putting in place product re

Promotions 290

Promotions Fashion Consumer Marketing 290

Retail TouchPoints

NOVEMBER 27, 2024

The past year has been brutal for big retailers when it comes to cybercrime. Breaches have compromised customer records, disrupted online sales and caused network outages that impacted customer deliveries. It’s not as though these companies had no defenses. They did. The alarming reality is that hackers are adopting new methodologies to overcome traditional defensive technologies – and are succeeding.

Checkout 255

Checkout Management Shopping Point of Sale 255

Inside Retail

NOVEMBER 28, 2024

Toys ‘R’ Us said its sales grew in the October quarter and expects further growth in the holiday trading period. The toy retailer’s sales during the three months ended October surged 168 per cent, or by $329,000, from the previous quarter, driven by its e-commerce performance. It also noted that Riot continued to perform well and expects the brand’s revenue to accelerate in the coming quarters. “With our streamlined operations and strong inventory position heading

271

271

Retail Focus

NOVEMBER 29, 2024

Merry Hill has announced that Footasylum, the leading streetwear retailer, has launched its upsized store at the centre, tripling its footprint. Combining its existing unit with the adjacent space, Footasylum has expanded its presence at Merry Hill from 3,000 to 10,000 sq ft. The upsized store introduces innovative features, including a mobile payment system that speeds up checkout, new digital screens, and a refreshed fit-out.

Checkout 298

Checkout Apparel Location Management 298

Retail Wire

NOVEMBER 29, 2024

Thanksgiving saw U.S. consumers spending freely.

Consumer 299

Consumer Shopping 299

Speaker: Becky Parisotto

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail TouchPoints

NOVEMBER 29, 2024

For the last half decade, U.S. and European retailers have observed – and, often, participated in – the social-commerce explosion happening in China and elsewhere in the Asia-Pacific region (APAC) while wondering if, when, and to what extent the same thing would happen at home. The “if” and “when” are now clear. TikTok, Instagram, YouTube and others have enabled in-app purchasing during videos and livestreams (the most popular flavor of social commerce in APAC) that WeChat, Taobao, Douvin and ot

Social Commerce 235

Social Commerce Beauty and Health Payment Services Consumer 235

Inside Retail

NOVEMBER 27, 2024

Australian retailers forecast a $69.7 billion boost in the lead up to Christmas, expecting this coming trading season will be “more essential than ever.” The Australian Retailers Association (ARA) and American Express Small Retail Index shows that 44 per cent of small retailers are expecting sales to be slightly up or significantly up from last year.

ATS 277

ATS 277

Retail Focus

NOVEMBER 27, 2024

Ahead of MAPIC, Trafford Centre, the iconic retail and leisure destination, is proud to share that 2024 has been a year of remarkable success and growth. With sales and footfall continuing to grow at an impressive rate, the centre has attracted premier brands, resulting in occupancy being at over 99% – making the retail destination effectively fully let.

Beauty and Health 265

Beauty and Health Management Marketing Retail Marketing 265

Retail Wire

NOVEMBER 26, 2024

The recalled dog treats are being sold in 19 states.

299

299

Advertisement

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Retail TouchPoints

NOVEMBER 25, 2024

Macy’s reported preliminary earnings for its Q3 2024, which ended Nov. 2, 2024, but has delayed the full release of results while it investigates an incident in which it appears an employee hid millions of dollars of expenses for nearly three years. The irregularity was uncovered as the retailer was preparing its financial statements for the current quarter.

Accounting 257

Accounting Promotions Location Management 257

Inside Retail

NOVEMBER 24, 2024

Furniture and homewares retailer Koala Living has been fined $56,340 for misleading customers about their rights to remedies for faulty products. The ACCC previously issued Koala Living with three infringement notices after many consumers complained the company had wrongly stated their rights. The company said the remedies were limited to a 72-hour period or the period of the manufacturer’s warranty, and that it could choose the type of remedy for minor and major faults.

Consumer 264

Consumer Finance 264

Retail Focus

NOVEMBER 28, 2024

UK retailers are expected to see a boost in footfall on Black Friday (29 Nov 2024), with the lure of discounts unlocking pent-up post-payday spending, after many shoppers held back on purchasing in October in order to bag Black Friday deals, according to the latest data from RetailNext , the leading analytics solution for bricks-and-mortar retailers.

Advertising 130

Advertising Promotions Consumer Shopping 130

Retail Wire

NOVEMBER 26, 2024

Abercrombie & Fitch has been doing something right, as its latest earnings report shows significant growth.

Shopping 278

Shopping 278

Advertisement

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Retail TouchPoints

NOVEMBER 28, 2024

As the holiday shopping season approaches, retailers face increased pressure to facilitate a seamless and secure shopping experience. This is an opportunity to not only capture share of wallet but also build lasting customer loyalty and trust. Payments technology is central to the shopping experience. Innovations like biometrics and tap-to-pay have transformed how, when and where consumers shop.

Payment Services 257

Payment Services Merchant Services Shopping Checkout 257

Inside Retail

NOVEMBER 25, 2024

Recently, I have been examining what I call ‘The Invisible Enemy’ facing Australian and global retailers. This pervasive, almost intangible force is dismantling the traditional pillars of retail with alarming speed. Once, we knew our competitors. They were visible in malls, high streets, shopping centres, or online marketplaces. But today, the competitive landscape has dramatically shifted, and traditional retailers find themselves grappling with an enemy they can no longer see or predict.

Fast Fashion 246

Fast Fashion Fashion Consumer Marketing 246

Tokinomo

NOVEMBER 28, 2024

In-store retail media has evolved into a critical tool for engaging customers at the point of purchase. In today’s digital-first world, where e-commerce dominates, the physical store remains a vital touchpoint for brands to connect with shoppers in immersive and memorable ways. From dynamic digital displays to voice-activated promotions, in-store media bridges the gap between digital innovations and tangible experiences, offering a unique opportunity to influence purchasing decisions in real-tim

Advertising 130

Advertising Promotions Consumer ATS 130

Retail Wire

NOVEMBER 29, 2024

KFC is reportedly coming up with a new innovation.

264

264

Advertiser: ZoomInfo

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

Retail TouchPoints

NOVEMBER 27, 2024

With retail sales bouncing around as the UK economy chugs along, marketers in the sector are seeking the best way to keep their customers happy and prevent them from spending their money in another store. They have good reason to fear a fall in retention — savvy shoppers are scouting around for the best deals , so it’s no wonder building loyalty may seem harder than ever.

Consumer 226

Consumer Marketing Promotions Customer Experience 226

Inside Retail

NOVEMBER 27, 2024

Webjet is facing legal proceedings for allegedly misrepresenting the minimum price of airfares on its app, email marketing, and social media posts. The Australian Competition and Consumer Commission (ACCC) launched the legal action in the Federal Court against Webjet for displaying “flights from $X” statements but omitting its compulsory service fee and booking price guarantee fee in the advertised prices between November 2018 and November 2023.

Payment Services 264

Payment Services Advertising Consumer Marketing 264

Retail Focus

NOVEMBER 27, 2024

In busy work environments, time is often wasted searching for tools and equipment. Misplaced or disorganised tools can slow down productivity and lead to frustration among employees. Foam shadow boards offer a simple yet highly effective solution to this problem, enabling businesses to maintain order, reduce downtime, and enhance overall efficiency.

Accounting 130

Accounting Point of Sale Location Returns 130

Retail Wire

NOVEMBER 29, 2024

The food supplier filed the petition in Texas.

264

264

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Retail TouchPoints

NOVEMBER 26, 2024

Money isn’t the only thing that makes the world go ‘round. There are many reasons why consumers choose the products they buy and the brands they buy them from. Certainly, the price is high among them. However, according to the latest research from Marigold’s recently published Relationship Marketing Trends: Brand Rankings Report , there are things consumers look for beyond price that drive purchase decisions.

Consumer 252

Consumer Customer Experience Marketing Promotions 252

Inside Retail

NOVEMBER 28, 2024

Privately held French luxury skincare brand Clarins has opened its first direct-to-consumer (DTC) store in Australia and New Zealand after 70 years in the game. Jerome Bellony, managing director of Clarins Australia and New Zealand, spoke with Inside Retail about entering a new era in how the business connects with customers. He explained how the brand’s new store in Sydney’s QVB building is a space where beauty meets innovation and the values that have defined Clarins for the past seven decades

Boutique 246

Boutique Customer Experience Planning Consumer 246

Retail Gazette

NOVEMBER 28, 2024

The longstanding, and so far unsuccessful search for Asda’s new CEO could receive a shot in the arm following the return of former chief Allan Leighton as its new executive chair this week. Leighton, who during his tenure as helmed the turnaround of Asda from the brink of insolvency to its £6.7bn sale to Walmart in in 1999, told The Guardian that one of his top priorities was filling the role.

Returns 115

Returns Supermarket Customer Experience Promotions 115

Retail Wire

NOVEMBER 28, 2024

Porch piracy has many Americans worried as the holiday season ramps up.

Shopping 263

Shopping 263

Advertisement

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience