Sat.Aug 05, 2023 - Fri.Aug 11, 2023

article thumbnail

Enhancing Retail Experiences: The Power of In-Store Media Networks

Tokinomo

In today's rapidly evolving retail landscape, technology continues to reshape the way consumers interact with brands and products. One innovation that's gaining traction is the concept of in-store media networks.

Consumer 246
article thumbnail

3 Ways Brands are Reimagining Loyalty Programs

Retail TouchPoints

Sure, points and coupons are great, but today’s consumers are expecting far more from branded loyalty programs. While dollar savings may be top-of-mind for many shoppers today, “value” can have a very different meaning for others. That is why consumers are looking for more diverse and robust programs that provide value in different ways. In fact, research from PwC indicates that 43% of consumers want programs to be more flexible in the rewards and benefits they offer.

Consumer 240
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The competitive advantage of early AI adoption for retailers

Retail Dive

Tapping into the capabilities of AI and ML will soon become required just to achieve the status quo. All it takes is one competitor to set the bar.

98
article thumbnail

We All Know What CX Means, But What about EX, WX, DX, UX and More?

Hyken

CX is the abbreviation for customer experience. Somehow, someone decided X is a better abbreviation for experience than E is. Regardless, I’ve started seeing the X being used in other ways. For example, there is UX, or user experience , which is the experience the customer has with your products and services. Here are some others that you may have heard of: EX is to employees as CX is to customers.

article thumbnail

Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

article thumbnail

Food prices may never fall again following Ukraine invasion, warns chief economist

Retail Gazette

Food prices may not fall at all, according to the chief economist at the Bank of England. The cost of food “could still remain higher than it was” following the invasion of Ukraine Huw Pill said. Speaking to MPs, he said that the rate at which food prices are rising was expected to slow to “about 10% by the end of the year” But he warned a return to cheaper food was “something we may not be seeing for a while yet, if in the future at all” Subscribe to Retail Gazette for f

Returns 98
article thumbnail

‘We want all the brands the customer is used to’: How the Army & Air Force Exchange Service approaches retail

Retail Dive

The Exchange, which is celebrating its 128th birthday, forges partnerships with retailers like Old Navy and The Home Depot — making for a loyal military customer base.

98

More Trending

article thumbnail

Inflation Still Concerns Global Small Business Owners

LS Retail

©iStock/Yellow Man Inflation is the single most important problem for many global small-business owners, the National Federation of Independent Business (NFIB) said, despite price rises slowing to their lowest level in two years in June. Many owners are also reporting a struggle to fill job openings, the federation said. The percentage of owners expecting an improvement in business conditions in the next six months rose by 10 points to a net negative 30, the highest reading in nearly two years b

75
article thumbnail

Capri, Tapestry set for mega fashion merger

Inside Retail

Coach’s parent company, Tapestry, is nearing a deal to acquire luxury fashion giant Capri Holdings, marking one of the biggest fashion tie-ups this year, according to the Wall Street Journal. In a deal expected to be announced as soon as tomorrow, Tapestry will add Capri Holdings’ three luxury fashion labels – Michael Kors, Jimmy Choo and Versace – to its portfolio, where they will join Coach, Kate Spade New York and Stuart Weitzman.

Fashion 246
article thumbnail

The Robots Are Coming — And the Companies Building Them Are Looking For Workers

Retail Wire

As automation is expected to impact certain jobs in the future, companies adopting robots in manufacturing, kitchens, and delivery are creating opportunities for workers to participate in building and implementing technology. Both humanoid and nonhumanoid robots are predicted to influence employment, with companies projecting growth, displacement, or a neutral effect due to technology, according to.

189
189
article thumbnail

NRF Hot 25 List Spotlights Fastest-Growing Retailers

Retail TouchPoints

Mexican grocer Chedraui , Raley’s Supermarkets and Primark Stores have topped the National Retail Federation’s 2023 Hot 25 Retailers list, which ranks the fastest-growing retail companies in the U.S. The annual ranking is compiled by global marketing consultancy Kantar and is determined by comparing year-over-year increases in domestic sales (in the case of the 2023 list, this means 2021 versus 2022).

Grocer 246
article thumbnail

Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

article thumbnail

Expanding the Boundaries of Luxury: Navigating Experiences Beyond Traditional Retail

Retail Focus

Ghalia BOUSTANI. Senior Retail Consultant at Univers Retail | Published Author | Visiting Lecturer. In the ever-evolving landscape of luxury retail, traditional brick-and-mortar boutiques are no longer the sole representation of opulence. Luxury brands are progressively expanding their horizons by venturing into unconventional spaces such as hotels, coffee kiosks, bakeries, restaurants, spas, and gyms.

Kiosk 130
article thumbnail

Sport and retail: How brands can leverage the buzz around the Matilda’s

Inside Retail

Retail has long capitalised on social and cultural events in order to generate sales. This can be seen in the countless marketing campaigns that were launched in the leadup to the Barbie movie, which stimulated huge activity for hundreds of brands. Sporting events have also proven to be invaluable for brands as a means of aligning themselves with and engaging the public.

Planning 246
article thumbnail

Arizona State University, Catellus Underway on 275,000-Square-Foot Retail Portion of Novus Innovation Corridor in Tempe, Arizona

Shopping Center

Tempe, Ariz. — Arizona State University (ASU) and Catellus Development Corp. are underway on Novus Place, the 275,000-square-foot retail and entertainment portion of the 4.5 million-square-foot mixed-use Novus Innovation Corridor in… The post Arizona State University, Catellus Underway on 275,000-Square-Foot Retail Portion of Novus Innovation Corridor in Tempe, Arizona appeared first on Shopping Center Business.

article thumbnail

Wolverine Worldwide CEO Departs Following Disappointing Quarterly Results

Retail TouchPoints

Wolverine Worldwide ’s Board of Directors has terminated President and CEO Brendan Hoffman and he has formally stepped down as a director of the company. The announcement coincides with the footwear manufacturer’s Q2 financial results, which saw a 17.4% revenue drop year-over-year. Christopher E. Hufnagel, who has served as President of the company since June, will take the helm as CEO and serve on the Board.

Wholesale 246
article thumbnail

NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

article thumbnail

From Concept to Reality: How PR Can Help Bring Your Live Event to Life

Retail Focus

Do you know how PR can change the dimension of your sales regardless of what product or service you are offering during and after a life event? It can help your business to grow by showing the consumer why your service is more unique than your competitors. When it comes to attracting new consumers, you need to understand that the PR team is the one that coordinates every strategy after communicating with different departments to create a buzz-worthy ad campaign.

article thumbnail

Aldi Australia names Anna McGrath as CEO

Inside Retail

Aldi Australia has named Anna McGrath as its new CEO, succeeding former local chief Tom Daunt who became the business’ joint MD in May. McGrath has been with the company for 17 years in various leadership roles and was the former group MD for both US and Australian businesses. Of her appointment, McGrath said she is “honoured” to lead the business, adding that Aldi has always been focused on price leadership, but “it has never been more important than now” “We have a responsibi

Shopping 246
article thumbnail

Frasers Group to turn Meadowhall’s ex-Debenhams into Sports Direct and Frasers flagships

Retail Gazette

Frasers Group is to open new flagship stores for Sports Direct and its department concept store Frasers at Sheffield’s Meadowhall. The retail group has signed a lease for the 120,000sq ft former Debenhams unit, which will be divided into a 60,000sq ft Frasers on the ground floor and a 60,000sq ft Sports Direct on the first floor. The deal with British Land is part of the group’s elevation strategy, which aims to raise the perception of its brands through a new generation of stores.

article thumbnail

J.Crew Pulls in Retail Heavyweight to Lead Madewell

Retail TouchPoints

J.Crew Group has appointed former Intermix and Ann Taylor executive Adrienne Lazarus as President of Madewell , effective September 2023. Lazarus will report to J.Crew Group CEO Libby Wadle. Throughout her more than 30 -year career, Lazarus has led high-growth, well-established brands in the luxury and contemporary space, including vertical, multi-brand and direct-to-consumer retail.

Consumer 246
article thumbnail

eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

article thumbnail

Wilko collapses into administration with 12,000 jobs at risk

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! High-street retailer Wilko has today (August 10th) collapsed into administration after failing to find rescuers or emergency investment, putting more than 12,000 jobs at risk. The privately-owned company, which sells a wide range of branded goods at reduced prices, secured a £40 million lifeline at the beginning of the year from Hilco UK, but has spent r

ATS 98
article thumbnail

Not all last-mile deliveries are equal – here’s why

Inside Retail

In a crowded last-mile delivery market, dominated by a single major player, it might seem counterintuitive to launch a new entrant. But Mark McGinley and Hoy Yen Hooper, co-founders of delivery startup Parca, have identified a space that is underserved despite growing demand from businesses and consumers alike for a solution: the last-mile delivery of big and bulky items.

article thumbnail

Tesco joins Morrisons in stocking more own-brand items in its convenience stores

Retail Gazette

Tesco is overhauling the range of products available in its Express stores to help shoppers with rising grocery bills. The supermarket will replace over 50 of its key everyday items with cheaper alternatives, with many coming from its own-brand range. It follows in the footsteps of Morrisons, which became the first UK grocer to introduce entry level products to its convenience stores last month.

Grocer 98
article thumbnail

As Mobile Sales Surge, Retailers Double Down on the App Experience

Retail TouchPoints

Insider Intelligence predicts that mobile commerce sales will account for 43.4% of total U.S. retail ecommerce sales — and 6.5% of all U.S. retail sales — in 2023. Although standard m-commerce sites offer ease and convenience, more consumers are spending more time in mobile apps, especially those that offer seamless and immersive brand experiences. In fact, a survey of more than 600 consumers found that nearly 90% have at least one mobile shopping app installed on their phone, and half of those

Consumer 246
article thumbnail

Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

article thumbnail

Farm Girl launches its debut NFT collection

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! 14th August 2023 will see Farm Girl, the capital’s original Aussie inspired café, launch its debut collection of NFTs, marking the brand’s first step into Web3. Comprising 70 unique NFTs, the collection will offer an innovative new form of loyalty programme, offering buyers a variety of perks dependent on which level is purchased.

98
article thumbnail

The big business of Barbie: how the 60-year-old brand is taking over retail

Inside Retail

In the ever-changing landscape of retail, few toys have the name recognition and star appeal of Barbie. Since its introduction at the New York Toy Fair in 1959, Barbie has evolved into a cultural phenomenon, influencing not only toy design and manufacturing but also fashion, popular culture and marketing. The hype has reached a crescendo in recent months, building up to the recent release of the live-action Barbie film, produced by and starring Australian actor Margot Robbie.

Fashion 246
article thumbnail

Ryman unveils new loyalty scheme for shoppers

Retail Gazette

Ryman has launched a brand new loyalty reward scheme, Ryman Rewards, to support its customers amid the cost-of-living crisis. Members will be rewarded with exclusive pricing across hundreds of the retailer’s products in-store and online. Other perks of the scheme include earning rewards points with purchases, prize draws and personalised offers.

article thumbnail

The Convergence of AI and Composable Architecture in Ecommerce

Retail TouchPoints

With the help of ChatGPT and Bard, the hype around generative AI has soared over the past few months, with experts shouting daily from the mountaintops about its potential to revolutionize the retail industry. From generating product descriptions and dynamic pricing to improving data quality and automating redundant tasks, AI has been monikered as the magical fix-it-all technology that promises to slash time-to-market, quadruple employee productivity and deliver larger-than-life customer experie

article thumbnail

How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

article thumbnail

Premium pet retailer to expand in the UK and internationally with support from HSBC UK

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! A pet care retailer headquartered in West Sussex has secured an eight-figure funding package from HSBC UK to support its growth nationally and internationally, and to create up to 320 jobs nationwide. Pet Family, which operates 150 stores across London and the South East of England under its Pets Corner brand, is using the multi-million […] If you

98
article thumbnail

Myer reports sales lift despite economic challenges

Inside Retail

Department store Myer says sales and profit are continuing to grow despite the challenging economic environment, with its online business continuing to strengthen. In a trading update issued today based on unaudited accounts, the company said it expects to report a 12.5 per cent increase in sales to $3.4 billion for FY23 and a full-year tax-paid profit somewhere between $69 million and $73 million.

article thumbnail

BREAKING: Wilko collapses into administration

Retail Gazette

Wilko has formally collapsed into administration, appointing PwC to lead the process, as 12,000 jobs are put at risk. The retailer had been trying to broker a solvent rescue deal since it filed a notice of its intention to appoint an administrator last Thursday. The chain said it had “a significant level of interest, including indicative offers”, however it was unable to complete the deal within the necessary timeframe. “Given the cash position, we’ve been left with no choice b

article thumbnail

Coach Owner Tapestry Aims to Create ‘Powerful Global Luxury House’ with $8.5B Acquisition of Versace, Michael Kors Brands

Retail TouchPoints

Tapestry , the parent company of brands including Coach , Kate Spade and Stuart Weitzman , will acquire global fashion luxury group Capri Holdings , owner of the Versace , Jimmy Choo and Michael Kors brands. The transaction, which is valued at approximately $8.5 billion , has been unanimously approved by the boards of both Tapestry and Capri and is set to close in 2024.

Fashion 246
article thumbnail

Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a