Sat.Nov 20, 2021 - Fri.Nov 26, 2021

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Google Takes Window Shopping to the Next Level with Shoppable Street Murals

Retail TouchPoints

Google Shopping and American Express have teamed up to celebrate small businesses this holiday season with a new take on the classic window-shopping experience, in the form of shoppable street murals in New York, Los Angeles, Boston and Chicago. Blending physical shopping inspiration with a digital experience, the murals, which will be live through mid-December, give passersby an interactive way to discover and support local businesses.

Shopping 317
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Retail media – the future of personalisation in a privacy-conscious world

Inside Retail

If your brand isn’t rethinking data consent and tracking, now is the time to act. We know that privacy laws in Australia are under the microscope and expected to continue tightening in 2022 (and beyond). It makes sense: the last major overhaul of how consumer data is dealt with in Australian law happened way back in 1988. Now, regulators and lawmakers are reviewing the definition of ‘personal information’ (right down to primary online identifiers such as geolocation), with a ra

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Product differentiation for FMCG brands in-store

Tokinomo

When customers step foot inside a grocery store, they are bombarded with options. As you know, the market is saturated and you need to find a way to differentiate your products. Without the right differentiation, customers won’t even consider buying your product, considering they have many options.

Marketing 246
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Seven Dials Winter Festival

Retail Focus

The ‘Seven Dials Winter Festival’, is a three-day shopping, dining and cultural event that took place over the weekend from 19th-21st November, in the heart of London’s West End. Organised by Shaftesbury, The Winter Festival featured on-street entertainment and creative workshops such as traditional brass bands, gospel choirs, as well as complimentary glitter stations and wreath making.

Shopping 189
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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How Meta, QVC and Coresight Research Use Livestreaming to Drive Holiday Demand

Retail TouchPoints

For decades, Black Friday marked the official start of the holiday shopping season and was one of retailers’ most critical sales days. But thanks to the evolution of ecommerce and, specifically, live shopping, brands and retailers have the power to expand their holiday revenue opportunities and capitalize on an entirely new wave of commerce. In fact, recent examples show that adding livestreams to the existing digital holiday formula helps brands build hype , connect with shoppers in a more mea

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Harvey Norman profit tumbles 35 per cent from pandemic high

Inside Retail

Harvey Norman has been hit by falling sales and depreciating exchange rates, with global sales falling 8.8 per cent during the period between July and November, and unaudited gross profit falling 35.5 per cent between July and October, compared to the same periods of last year. According to the department store business, exchange rates across Europe, Singapore and Malaysia hurt the business’ aggregated sales, and were only partially offset by growth in the New Zealand dollar and the UK pound.

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Bershka has selected Liverpool ONE for its regional debut

Retail Focus

Grosvenor Britain & Ireland (GBI) has announced that Bershka, the international fashion label from Inditex, has selected Liverpool ONE for its regional debut. The 8,000 sq ft flagship is set to open early next year and will enhance Liverpool ONE’s already extensive international fashion offering. Located on upper South John Street, the new store will offer Bershka’s extensive menswear and womenswear collections, as well as exclusive ranges such as Bershka X Nirvana and Bershka X League of L

Fashion 189
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Report: Ohio Jury Finds CVS, Walmart and Walgreens Contributed to Opioid Overdoses

Retail TouchPoints

A federal jury in Ohio found that CVS Health , Walmart and Walgreens substantially contributed to opioid overdoses and deaths in Lake and Trumbull counties, according to The New York Times. Hearings slated for spring 2022 will determine how much each company will be required to pay the affected counties. The verdict was the first to find that pharmaceutical companies contributed to a “public nuisance,” which includes the opioid crisis, according to plaintiffs.

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Aje Athletica launches flagship store in Westfield Sydney City

Inside Retail

Australian fashion label, Aje, has launched an Aje Athletica flagship store at Westfield Sydney City, with six more standalone locations scheduled to open across the country early next year. . Launched last May, Aje Athletica is an activewear spinoff brand designed to support physical performance and personal well-being. Long term, Aje plans to open 11 Athletica stores across Australia and New Zealand that will exclusively sell the consciously designed athletic wear range.

Fashion 246
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Dollar Tree raises prices

Retail Wire

Dollar Tree said it will raise prices on the majority of products it sells to $1.25 in a nod to the current inflationary reality. CEO Michael Witynski expects that the chain’s customers will see that its $1.25 priced goods remain “an undeniable value” compared to “what they’re seeing out in the marketplace.”.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Dior launches 3D printed sustainable pop-up store at Dubai Expo

Retail Focus

Dior has opened a pop-up store at Jumeirah beach in Dubai. The initiative, which coincides with the Dubai Expo includes two 3D printed pavilions created in collaboration with Italian 3D printer manufacturer WASP and is located at the Four Seasons Hotel in Nammos. The pop-up is made up of two cylindrical modules, 3D printed by combining clay, sand and natural fibres through WASP’s sustainable construction 3D printing technology.

ATS 189
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How Not to Build DTC Retail Wrong

Retail TouchPoints

Ten years ago, brands had a fear of upsetting wholesale partnerships. Beholden to industry powerhouses like Neiman Marcus or Bloomingdale’s in the fashion vertical or Target and Walmart in the CPG space for the majority of sales, brands across the board were wary of entertaining direct-to-consumer initiatives (DTC) that might disrupt their wholesale business.

Wholesale 279
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Adairs to buy up Focus on Furniture for $80 million

Inside Retail

Homewares group Adairs will acquire omni-channel furniture retailer Focus on Furniture for $80 million, in a play to expand its market share in the furniture and bedding space. According to Adairs, the team at Focus will continue to operate independently of Adairs and the business is expected to be earnings accretive immediately upon acquisition. “This is an exciting and strategically significant development for the Adairs Group,” said group chief executive Mark Ronan.

Marketing 246
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Retailers and brands sit Black Friday out

Retail Wire

Allbirds, Freitag, Patagonia and other retailers and consumer-direct brands are closing brick and mortar and online stores for Black Friday as they opt for a different approach to selling for the holidays.

Consumer 130
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Pop Mart to open European flagship in Chinatown London

Retail Focus

Shaftesbury has announced that leading art toy brand, Pop Mart, has selected Chinatown London for a European flagship and UK debut, and will be joined by Yolé, the world’s first no-sugar added ice cream and frozen yogurt brand. Set to bring Pop Mart’s best, latest, and most exclusive collectibles to the London market, the brand has selected the 395 sq ft unit at 80 Shaftesbury Avenue for its debut UK permanent shop, which will also be the European flagship.

Marketing 162
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YouTube Makes Major Push into Live Shopping with Holiday Stream and Shop

Retail TouchPoints

In the last few years, YouTube has seen huge growth in live video, with more than half a million channels livestreaming for the first time in 2020. And as on many other online platforms, where there’s livestreaming there’s live shopping. This holiday season, YouTube is promoting the commercial potential of its platform with its first-ever live shopping pop-up event.

Shopping 277
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Fashion label to close online store in protest at BFCM ‘frenzy’

Inside Retail

Sustainable knitwear brand, Mia Fratino, is set to shut its doors during the upcoming Black Friday/Cyber Monday shopping sale to protest against waste and over-consumerism. . The brand said it will purposefully pause its online store on November 26 and 29 to raise awareness about considered purchasing and take a stand against sales that encourage mass consumption and retail hysteria.

Fashion 246
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Reflections and shadows define Los Angeles Apple Store by Foster + Partners

Dezeen

Architecture studio Foster + Partners has designed an Apple Store in Los Angeles as "a dynamic hall of illusions" amplified by a mirrored ceiling that reflects rows of indoor trees. The single-level store, which replaces an existing structure, is located at The Grove , one of the city's prominent shopping centres adjacent to affluent neighbourhoods Beverly Hills and West Hollywood.

Shopping 145
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Armani, Hugo Boss and Moss Bros take space in Grantham Designer Outlet Village

Retail Focus

As it builds momentum ahead of opening in 2023, the Grantham Designer Outlet Village has announced a suite of fashion and F&B brands that will take space in the premium outlet – alongside the news it will feature online sales platform Wishibam, a UK-first for outlet retail destinations. Premium and lifestyle fashion brands have all agreed to take space in what will be the leading outlet retail destination in the East Midlands, alongside household F&B names including Starbucks and Five Gu

Fashion 162
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The Cloud in Retail: Transforming the Use of Video in Stores

Retail TouchPoints

One of the most significant trends over the past several years has been the adoption of cloud-based services, spearheaded mainly by an increasing number of IoT and video solutions being deployed in the retail market. While most high-tech deployments still primarily consist of on-premises solutions, especially when it comes to video, the benefits of the cloud are too appealing for some retailers to ignore.

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Lush exiting Facebook, TikTok, Snapchat due to whistleblower revelations

Inside Retail

Global beauty brand Lush is shutting down its Facebook, Instagram, TikTok and Snapchat accounts until the platforms take action to provide a safer experience for their users. According to Lush, this new ‘Anti-Social’ policy will take affect across all 48 of its regions, and relates to the social platforms’ unwillingness to deal with the detrimental impact social media has on people.

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‘Paint Me a Picture’: NVIDIA Research Shows GauGAN AI Art Demo Now Responds to Words

Nvidia

A picture worth a thousand words now takes just three or four words to create, thanks to GauGAN2, the latest version of NVIDIA Research’s wildly popular AI painting demo. The deep learning model behind GauGAN allows anyone to channel their imagination into photorealistic masterpieces — and it’s easier than ever. Simply type a phrase like “sunset at a beach” and AI generates the scene in real time.

Location 145
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Libby Blakey Design opens seasonal store on Kings Road

Retail Focus

Sloane Stanley celebrates the return and opening of Libby Blakey Design , an interior and retail design specialist, at 336 Kings Road, in the heart of Chelsea until January 2022. Libby Blakey Design specialises in providing interior design services and features a 1,298 sq ft showroom holding a wide selection of European antique furniture and decorative accessories sourced from around the world.

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Keeping Stores Safe Amid the Autonomous Retail Revolution

Retail TouchPoints

Autonomous retail technology is on the rise, with innovations like Amazon’s “Just Walk Out” technology already leapfrogging past yesterday’s self-checkout solutions. This technology has helped make shopping a more frictionless experience for shoppers, but retailers that choose to implement these solutions must place a heavier focus on security technology as well.

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Toymate to open Australia’s ‘largest toy store’ in the run up to Christmas

Inside Retail

Australian toy retailer Toymate is set to open “the largest toy store in Australia” early next month, standing at 2960 square metres. The superstore in Auburn, NSW will stock over 10,000 toys, with a large range of international brands such as Marvel, Star Wars, Disney and Lego, and aims to provide a fun-filled shopping experience for both adults and children.

Outdoor 246
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Get to Know 5G – Part 1

Cisco Retail

This blog is co-authored by Ammar Rayes , Cisco Principal Engineer, and Matt Denapoli , Software Engineering Leader. Today, enterprises use Wi-Fi as their main wireless access network indoors, and VPNs and borderless connections over cellular networks for mobile workers and assets. With digitization & automation, enterprises are discovering the limits of Wi-Fi for fixed and public cellular access technologies.

Location 144
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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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For customers, retail staff are the embodiment of your brand. It’s time to get serious about their status in your business.

Retail Focus

Senior retail teams should be serving their frontline staff, first and foremost, so they’re empowered to get on with the important business of serving customers. That’s the view of a group of retail experts who are hosting a free webinar this week to implore brands to shake up their business model and collaborate more closely with store teams, instead of just paying lip service to their potential. .

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Target Commits to Remaining Closed On This and All Future Thanksgivings

Retail TouchPoints

Target will close all its stores on Thanksgiving from now on, according to multiple media reports. The retailer closed on Thanksgiving 2020 and previously announced its intent to close this year, but the shift to annual closures is a new policy. “What started as a temporary measure driven by the pandemic is now our new standard,” said Brian Cornell, CEO of Target in a note to employees seen by CNBC and other outlets.

Planning 264
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India police charge Amazon execs in alleged marijuana smuggling case

Inside Retail

Indian police said on Saturday they had charged senior executives of Amazon.com’s local unit under narcotics laws in a case of alleged marijuana smuggling via the online retailer. Police in the central Madhya Pradesh state arrested two men with 20 kg of marijuana on Nov. 14 and found they were using the Amazon India website to order and further smuggle the substance in the guise of stevia leaves, a natural sweetener, to other Indian states.

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Education and Healthcare at the Heart of our Communities and our Hybrid World

Cisco Retail

It was evident throughout the discussions at Smart City Expo World Congress that technology is a critical component when it comes to understanding the future of our communities. We heard firsthand how cities are grappling with the digital divide and determined to make more livable and sustainable communities, with ubiquitous access to education, healthcare, and government services.

ATS 142
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a