Tokinomo
JULY 11, 2023
In today's highly competitive retail industry, businesses are constantly searching for innovative strategies to improve customer engagement, boost brand loyalty, and increase sales. One approach that has gained significant popularity is gamification.
Inside Retail
JULY 12, 2023
Australian small retailers are failing to meet their financial benchmarks, as softening consumer spending, rising wages, and inflation threaten business survival. An inaugural Small Retail Index study by the Australian Retailers Association (ARA) and American Express, revealed that 32 per cent of small and medium businesses (SMBs) are feeling uncertain about the year ahead.
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Retail TouchPoints
JULY 10, 2023
Apple co-founder Steve Jobs once said , “People don’t know what they want until you show it to them. Our job is to figure out what they want before they do.” The world of retail is getting ready for its iPhone moment using breakthrough generative AI technology. Unlike traditional AI that is used to detect patterns and make decisions, generative AI models use neural networks that are trained with massive amounts of data to create new and original content — all from just a few typed questions from
Retail Dive
JULY 10, 2023
The key element for success is understanding the customer. Do they want to be inspired with aspirational editorial content, or do they need more nuts-and-bolts educational offerings? Either is fine, but the secret is figuring out which will resonate more with the customer.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Gazette
JULY 11, 2023
Zara owner Inditex has laid out ambitious sustainability goals at its AGM, including a pledge to reduce its emissions by more than 50% by 2030, as it looks to reach net zero by 2040. The fashion giant which also owns Pull&Bear and Bershka said it would focus on low-impact fibres, supply chain transformation, biodiversity and circularity initiatives, as fast-fashion retailers face growing pressure to cut waste.
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Inside Retail
JULY 9, 2023
As consumers, it’s likely that most of us have received a package after ordering a product online that gave a telltale clunk when picked up – the sound of a product moving in a box much too big for it, with void fill material valiantly trying to fight the effects of gravity (and sometimes failing). Making a good impression on customers today means delivering a package that protects products, is easily recycled, and is right-sized, matching exterior packaging to the size of the objects being ship
Retail TouchPoints
JULY 11, 2023
In 2024, retail sales worldwide are expected to reach $30.6 trillion, a 4.3% increase over 2023 and the first time global retail sales are expected to surpass the $30 trillion mark. These growth rates present big opportunities for brands, especially those that want to reach digitally savvy consumers in new markets. Younger consumers are especially open to buying from brands beyond their own borders.
Retail Dive
JULY 10, 2023
The half-century-old off-pricer, which exited a Chapter 11 process just two years before filing again this year, had already moved to liquidate.
Mass Relators
JULY 12, 2023
MINNEAPOLIS — Target Corp. has promoted Lisa Roath to the position of executive vice president and chief marketing officer. In her new role, Roath will lead the company’s core marketing functions, including creative, guest marketing strategy, retail brand experience, social media, paid media strategy and marketing strategy and operations. She joins Target’s leadership team effective immediately and will report to Cara Sylvester, executive vice president and chief guest experience officer.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
JULY 13, 2023
Canadian e-commerce firm Shopify said on Wednesday it would soon launch an artificial intelligence assistant for merchants on its platform, the latest technology company to roll out such a feature. The assistant called “Sidekick” would be embedded as a button on Shopify and answer merchant queries, including details about sales trends, CEO Tobi Lutke illustrated in a video posted on Twitter.
Retail TouchPoints
JULY 11, 2023
Inditex , parent company of brands including Zara and Massimo Dutti , will use supply chain transformation, support for biodiversity and circularity initiatives such as Zara Pre-Owned to cut emissions along its value chain in half by 2030 , putting it on the path to reaching zero net emissions by 2040. The apparel giant also will transition to exclusively using textile materials that deliver lower environmental impacts by the end of this decade.
Retail Wire
JULY 10, 2023
Some Costco stores have started asking Instacart shoppers to wait for orders offsite, according to interviews with shoppers and a review of Reddit posts and discussions on the policy. Instacart does not require shoppers to wait in a store’s parking lot to be eligible for an order, but it does tell its contractors that they.
Retail Focus
JULY 14, 2023
EE, is bringing the first of its brand-new Experience stores to Queen Street, Cardiff on Monday 17 th July, in a vote of confidence in the Welsh high street. Designed to empower customers with the best connectivity and technology solutions for their connected life, the new concept reinvents the role of the traditional phone shop, enabling shoppers to get up close and personal with the latest innovations and giving the South Wales community a dynamic space to work, learn and play.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
JULY 13, 2023
Melbourne Airport and Lotte have launched the new Lotte Duty Free store, as part of the airport’s plans to significantly expand its duty-free footprint. The plans include a renovation to the arrivals store set to be complete at the end of 2024, while the departures store will be updated by the end of 2026. “Melbourne is widely regarded as Australia’s fashion capital and the Lotte brand will enhance that reputation with luxury items and travel exclusives that can only be found in duty-free,” said
Retail TouchPoints
JULY 10, 2023
Fintech firm Ant Group , an affiliate of Chinese ecommerce behemoth Alibaba , has been fined 7.1 billion yuan (approximately $982 million ) by Chinese regulators for violating consumer protection and corporate governance laws and regulations, multiple sources report. Alibaba’s stock price has shot up on the news, with this latest fine being widely viewed as the final move in China’s three-year regulatory crackdown on tech.
Retail Wire
JULY 10, 2023
In an interview with CNBC, Jassy said that Amazon is not falling behind in AI, and that the company is investing in AI across the board. He specifically pointed to Amazon Web Services (AWS) as one business that can capitalize on the buzz around AI over the long term. AWS recently unveiled a generative AI.
Retail Focus
JULY 14, 2023
YouTube collective the ‘Sidemen’ have announced that their first ever physical retail space will be opening this weekend at Kent-based shopping and leisure destination Bluewater. The 6,000sq ft store will be open to the public from 9am on Saturday 15 th July, and will follow the shopping centre’s usual opening hours. It will be the only place fans can purchase official Sidemen merchandise, other than their website.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Inside Retail
JULY 13, 2023
Following its acquisition by Brand Collective earlier this year, Reebok Pacific has been taking big strides in Australia. The brand has a range of partnerships in the works, and recently opened its first domestic flagship – a 167sqm store at Chadstone Shopping Centre, showcasing new trends and styles, and introducing new customers to the vintage brand.
Retail TouchPoints
JULY 10, 2023
Bed Bath & Beyond has reportedly ceased its efforts to find an acceptable buyer for BuyBuy Baby ’s store footprint and will instead seek court approval for a more limited sale of the baby retailer’s IP assets, according to multiple media reports. The retailer had previously pushed the date for BuyBuy Baby’s auction from June 21 to June 29. At that point, New Jersey-based baby retailer Dream On Me emerged as the lead bidder for the brand’s IP, with a $15.5 million bid for assets including the
Retail Wire
JULY 14, 2023
Walmart has removed a promotion for its Walmart+ membership program from its self-checkout screens after customers accidentally purchased memberships. The company cited “customer confusion” as the reason for pulling the prompt and stated that customers who inadvertently bought the membership at self-checkout without activating it can receive a full refund.
Retail Dive
JULY 10, 2023
The direct-to-consumer brand flourished — and expanded — during the pandemic. But for the last year, it's been losing $135,000 a month on stores.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Inside Retail
JULY 11, 2023
In the ever-evolving men’s fashion space, independent retail brand Up There has carved out a niche in Melbourne, Australia, as the only spot for exclusive streetwear, shoes and fashion accessories that can’t be found domestically. The company, which also includes Up There Athletics, was co-founded by Jason Paparoulas, Brendan Mitchell and James Barrett in 2010, and recently relocated from a smaller space in a hidden alleyway in Melbourne’s CBD, to a striking, 345sqm flagship store on Flinders La
Retail TouchPoints
JULY 10, 2023
It’s important for brands to stand out, particularly in crowded categories such as wellness, but offering a unique value proposition comes with its own challenges. Apothékary , a DTC wellness company with an emphasis on selling natural herbs and tinctures, has the benefit of a message that resonates with consumers. Unfortunately, this resonance hasn’t always included shoppers’ understanding of exactly how its products were supposed to be used.
Retail Wire
JULY 11, 2023
Kayricka Wortham, a former Amazon manager, was sentenced to 16 years in prison for creating fake invoices for vendors that did not exist and stealing millions of dollars from the company. Wortham worked as an operations manager at an Amazon warehouse in Smyrna, Georgia, between August 2020 and March 2022. She used the money to.
Retail Dive
JULY 10, 2023
The DTC luggage brand opened a location in Vancouver, British Columbia, where the company is headquartered.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Inside Retail
JULY 13, 2023
To help disabled jobseekers land roles within the retail industry, the Australian Retailers Association (ARA) has launched a new program in Queensland. Dubbed ‘Retail Ready and Able’ the program aims to “empower and upskill” candidates who face employment barriers because of physical, mental or emotional challenges. The program also addresses various stigmas and shifting mindsets when it comes to employing people with varying disabilities.
Retail TouchPoints
JULY 13, 2023
In many communities across America, the local Walmart is a neighborhood hub. Now the company has set its sights on becoming the go-to resource for all the other businesses in the neighborhood as well with its new Walmart Business offering. Ashley Hubka, SVP and General Manager of Walmart Business The service formally debuted in January 2023 with a dedicated ecommerce site tailored to the needs of small businesses, including a curated product assortment and navigation features designed with organ
Retail Wire
JULY 12, 2023
Retailers worldwide are facing closures and financial challenges, with several prominent brands shutting down stores in 2023. The list includes Foot Locker, which plans to close 545 stores by 2026, and home goods company Tuesday Morning, which is shutting down all of its physical locations. Other notable closures include Bed Bath & Beyond, Gap, and.
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