Retail Focus
MARCH 6, 2024
The dynamics of storytelling in the volatile retail landscape have fundamentally changed and will shape our perception of the future. In this report in partnership with Retail Focus, James Breaks, Associate Director of Design at rpa: group , takes a close look into the past, present and future of our relationship with brands, and how we engage with them.
Inside Retail
MARCH 3, 2024
The 2024 Australian Retail Outlook is out now. This must-read resource is packed with exclusive insights from Inside Retail’s survey of retailers about their performance, plans and predictions for the year ahead; trend analyses and advice from industry experts; and interviews with leading retailers, including Ikea, Lush, Outland Denim, Milligram, and many more, about their growth strategies in 2024 and beyond.
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Retail TouchPoints
MARCH 7, 2024
Quiet luxury, coastal grandmother, and cottagecore are just a few fashion trends that have emerged from the TikTok era. If you’re like me, you wouldn’t even know where to begin finding an outfit to fit some of these. Is there a coastal grandfather option? Should I resign myself to the annals of the formerly presentable? In truth, Gen Z’s are pushing the boundaries of more than just fashion, influencing digital commerce as we know it.
Retail Wire
MARCH 5, 2024
A recently introduced digital twin fit predictor tool for luxury consumers allows them to virtually try out items based on their actual appearance and measurements. This innovation has the potential to significantly reduce returns.
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Retail Focus
MARCH 6, 2024
Ghalia BOUSTANI. Expert Manager at Univers Retail | Published author | Visiting lecturer. In the digital age, luxury retail is facing unprecedented challenges, including the proliferation of counterfeit goods and the increasing shift to online shopping. To address these issues, luxury brands are seeking innovative solutions, with blockchain technology emerging as a promising tool to safeguard authenticity and enhance the customer experience.
Retail TouchPoints
MARCH 7, 2024
If it’s true that we live in an attention economy (wait just a sec, I’m getting an email/text/Slack/LinkedIn alert…okay, I’m back), then retailers — both online and brick-and-mortar — need new tools to not just attract customers but also to keep them engaged. Accomplishing this feat requires more than the familiar mantra of right product, right price, right location and right time: it requires an emotional connection via storytelling, nostalgia and a sense of brand history , according to Ryan Ha
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
MARCH 8, 2024
After locking in loyal $1.50 hot dog-soda customers, Costco is on the hunt for a new market in precious metal collectors and investors.
Retail Focus
MARCH 7, 2024
Peel has announced that Charity Super.Mkt, the UK’s first-ever multi-charity shop, is set to open its next pop-up at premier southwest urban outlet Gloucester Quays. The 4,000 sq ft store will launch at the outlet on March 14 th , introducing its popular ‘second-hand department store’ concept to a key entrance off High Orchard Street. Charity Super.Mkt will bring together a curated collection of pre-loved fashion and accessories, including vintage denim, sports- and streetwear.
Retail TouchPoints
MARCH 5, 2024
The Body Shop Canada has filed a Notice of Intention (NOI) to file for protection under the country’s Bankruptcy and Insolvency Act, following a similar filing by the retailer’s UK arm last month. The Body Shop Canada has ceased online sales, and while its stores remain open, the company plans to close 33 of its 105 locations across the country in the near term.
Inside Retail
MARCH 7, 2024
Spirit subscription service Liquor Loot has collapsed into administration as the company was reportedly struggling with cash flow. Liquor Loot and two related entities have appointed Jirsch Sutherland’s Andrew Spring and Trent Devine as joint administrators. An early assessment of the business suggests the retailer was facing challenges related to its cash flow, Spring told SmartCompany.
Speaker: Becky Parisotto and John Vurdelja
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
Retail Wire
MARCH 7, 2024
As of today, a new competition law has come into force, affecting European users of major tech platforms like Apple and Google, among others.
Retail Focus
MARCH 5, 2024
Sitoo , a leading could-native Point of Sale (POS) and Unified Commerce Platform, has been recognised in the 2024 Gartner® Market Guide for Unified Commerce Platforms Anchored by POS for Tier 2 Retailers. Sitoo helps global fashion and lifestyle retailers create positive shopping experiences every time and everywhere. Driven by the belief that shopping should be simple and seamless, Sitoo enables retailers to unify all physical stores and online sales channels in real-time and empowers store as
Retail TouchPoints
MARCH 8, 2024
Frasers Group is shutting down luxury ecommerce site Matchesfashion just three months after acquiring the business , saying in a statement that “continued funding requirements would be far in excess of amounts that the Group considers to be viable.” As a result, Matches has been put into administration, the UK equivalent of bankruptcy. Since rebranding from Sports Direct International to Frasers Group in 2019, the company has been steadily growing its slate of fashion and lifestyle brands, which
Inside Retail
MARCH 5, 2024
Australian SPF-first beauty brand Naked Sundays has hit a bullseye with its hard launch into 1030 US retail stores. The global expansion includes the rollout of the brand’s best-selling products and two new ones exclusive to Target US, across almost 1000 stores and an expanded range at Target.com. Rollout of Naked Sundays products into 50 Urban Outfitters stores will increase the brand’s identity in the US market and make it more accessible to its target audience.
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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.
Retail Wire
MARCH 4, 2024
JetBlue and Spirit Airlines have called off a planned merger that began two years ago. The airlines said the decision was amicable but claimed that ongoing regulatory hurdles would have made merging the two companies difficult.
Retail Focus
MARCH 5, 2024
Grosvenor has announced a flurry of retail additions and activations at Liverpool ONE from leading UK fashion brands and cult online favourites, as the destination continues to be the location of choice for both established and innovative retailers. British fashion and lifestyle brand, White Stuff, has officially launched its regional flagship store on Liverpool ONE’s Peter’s Lane.
Retail TouchPoints
MARCH 4, 2024
The customer experience is paramount to the success of today’s retailers. This includes enhancing in-store inventory, delivery services and even the personalization of customer service. However, when it’s time to check out, how do payment options factor into that customer experience? A recent study of more than 4,700 consumers from Bread Financial indicates payment choices — including retail store credit cards, bank branded credit cards and buy now, pay later (BNPL) — at checkout have become a m
Inside Retail
MARCH 8, 2024
Australian hair and beauty retailer Oz Hair and Beauty will open 10 new storefronts throughout the country in a multi-million-dollar investment. Its newest location opens this month at Sydney’s Macquarie Centre. Anthony Nappa founded Oz Hair and Beauty in 2012, after his parents owned and maintained hairdressing salons in Sydney for many years, including their flagship Oz Hair salon in the Queen Victoria Building (QVB) since 1986.
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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.
Retail Wire
MARCH 8, 2024
The automotive landscape is shifting, with electric vehicles (EVs) gaining traction as a viable alternative to traditional gas-powered cars. Amidst this transition, Honda introduces the 2024 Honda Prologue, marking its entry into the world of all-electric SUVs.
Retail Focus
MARCH 4, 2024
Shaftesbury Capital has announced that Arc’teryx , the high-performance outdoor apparel brand, has now opened its new flagship store within the newly refurbished listed building at 41-42 King Street in Covent Garden. This follows previous success on Long Acre and represents a key milestone within the brand’s brick-and-mortar journey, and the continual pull of Shaftesbury Capital as the go-to location for expansion within the West End.
Retail TouchPoints
MARCH 6, 2024
In only its second full year as a public company, Warby Parker generated net revenue of $71.7 million in 2023, 12% higher than the $669.8 million generated in 2022. Additionally, the eyewear retailer increased average revenue per customer 9.3% in 2023, to $287 , and boosted its number of active customers 2.5% , to 2.33 million. Warby Parker, which began life as a pure-play DTC retailer, opened 40 stores in 2023 for a total of 237 and plans to open another 40 stores this year.
Inside Retail
MARCH 6, 2024
QIC’s Robina Town Centre has reached a $1 billion in annual sales milestone after raising its customer footfall to more than 13 million per year. “Our long-term leasing strategy has seen several retailers significantly expand their footprint, with brands such as Apple and Mecca tripling their floorspace in the past five years,” said QIC leasing manager Byron Hayes. “Not only does this signal a desire for these brands to deepen their in-person connection with the Robina au
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
Retail Wire
MARCH 4, 2024
JOANN Inc. could file for Chapter 11 bankruptcy as a way to generate enough capital to keep its stores open.
Retail Focus
MARCH 2, 2024
Does it seem like you’re doing your best to keep your business safe, but maybe missing a spot or two? Stick around ’cause we’re about to dish on those sneaky, overlooked nooks in your security armor. We all know the heavy hitters of business security – alarms, cyber protection, you name it. But what about the hidden Achilles’ heel that could trip us up?
Retail TouchPoints
MARCH 5, 2024
In the last few years, point of purchase has emerged as a sweet spot for effective marketing. These days, it seems like every major retailer has its own channel for serving ads, and advertisers are seizing this opportunity eagerly, to the tune of $114.4 billion in digital spending in 2022 alone. But what works for ecommerce giants like Amazon and Walmart won’t work for Main Street, and with opportunities for small- to medium-sized retailers ripe for the taking, it’s never been more c
Inside Retail
MARCH 7, 2024
Australian families are projected to spend $2.05 billion on hot cross buns, Easter eggs, and other special foods this coming Easter season – an increase of 23.5 per cent, or nearly $400 million more than last year. Easter remains a flagship event on the retail calendar, with research from the Australian Retailers Association (ARA) in association with Roy Morgan revealing that 17.3 million Australians plan to buy Easter food and chocolate, up 1 million from the previous year.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Retail Wire
MARCH 7, 2024
The FDA has issued a public health alert, cautioning against the purchase of certain ground cinnamon products available at retailers like Family Dollar and Dollar Tree due to elevated lead levels.
Retail Focus
MARCH 2, 2024
Skin Rocks announces its launch into the iconic beauty halls of London retailer Liberty as part of the skincare brand’s UK expansion. This highly anticipated launch brings together Caroline’s expertise with the prestige of Liberty, offering consumers a glimpse into the Skin Rocks world via the brand’s first standalone, in-store counter. The new counter is situated in the hubbub of Liberty’s iconic beauty hall and will not only present the award- winning product line but also complimentary, walk-
Retail TouchPoints
MARCH 6, 2024
Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Returns are a major cost of doing retail business of any kind, but especially online. According to a report released in December by the National Retail Federation and Appriss Retail, for every $1 billion in sales, the average retailer incurs $145 mil
Inside Retail
MARCH 5, 2024
Melbourne retailers have been urged to extend trading hours beyond 5pm to respond to changing consumer behaviour. A study backed by the Australian Retailers Association and commissioned by Melbourne City and Victorian government – dubbed the Twilight Trade Project report – proposes retail trading hours to be between 10am and 7pm from Sunday to Wednesday and 10am to 9pm on Thursday, Friday, and Saturday. “We know that global shopping destinations seamlessly weave retail into the fabric of t
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