Retail Focus
MARCH 6, 2024
The dynamics of storytelling in the volatile retail landscape have fundamentally changed and will shape our perception of the future. In this report in partnership with Retail Focus, James Breaks, Associate Director of Design at rpa: group , takes a close look into the past, present and future of our relationship with brands, and how we engage with them.
Inside Retail
MARCH 3, 2024
The 2024 Australian Retail Outlook is out now. This must-read resource is packed with exclusive insights from Inside Retail’s survey of retailers about their performance, plans and predictions for the year ahead; trend analyses and advice from industry experts; and interviews with leading retailers, including Ikea, Lush, Outland Denim, Milligram, and many more, about their growth strategies in 2024 and beyond.
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Retail TouchPoints
MARCH 7, 2024
Quiet luxury, coastal grandmother, and cottagecore are just a few fashion trends that have emerged from the TikTok era. If you’re like me, you wouldn’t even know where to begin finding an outfit to fit some of these. Is there a coastal grandfather option? Should I resign myself to the annals of the formerly presentable? In truth, Gen Z’s are pushing the boundaries of more than just fashion, influencing digital commerce as we know it.
Retail Wire
MARCH 5, 2024
A recently introduced digital twin fit predictor tool for luxury consumers allows them to virtually try out items based on their actual appearance and measurements. This innovation has the potential to significantly reduce returns.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail Focus
MARCH 6, 2024
Ghalia BOUSTANI. Expert Manager at Univers Retail | Published author | Visiting lecturer. In the digital age, luxury retail is facing unprecedented challenges, including the proliferation of counterfeit goods and the increasing shift to online shopping. To address these issues, luxury brands are seeking innovative solutions, with blockchain technology emerging as a promising tool to safeguard authenticity and enhance the customer experience.
Retail TouchPoints
MARCH 7, 2024
If it’s true that we live in an attention economy (wait just a sec, I’m getting an email/text/Slack/LinkedIn alert…okay, I’m back), then retailers — both online and brick-and-mortar — need new tools to not just attract customers but also to keep them engaged. Accomplishing this feat requires more than the familiar mantra of right product, right price, right location and right time: it requires an emotional connection via storytelling, nostalgia and a sense of brand history , according to Ryan Ha
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
MARCH 4, 2024
JetBlue and Spirit Airlines have called off a planned merger that began two years ago. The airlines said the decision was amicable but claimed that ongoing regulatory hurdles would have made merging the two companies difficult.
Retail Focus
MARCH 7, 2024
Peel has announced that Charity Super.Mkt, the UK’s first-ever multi-charity shop, is set to open its next pop-up at premier southwest urban outlet Gloucester Quays. The 4,000 sq ft store will launch at the outlet on March 14 th , introducing its popular ‘second-hand department store’ concept to a key entrance off High Orchard Street. Charity Super.Mkt will bring together a curated collection of pre-loved fashion and accessories, including vintage denim, sports- and streetwear.
Retail TouchPoints
MARCH 5, 2024
The Body Shop Canada has filed a Notice of Intention (NOI) to file for protection under the country’s Bankruptcy and Insolvency Act, following a similar filing by the retailer’s UK arm last month. The Body Shop Canada has ceased online sales, and while its stores remain open, the company plans to close 33 of its 105 locations across the country in the near term.
Inside Retail
MARCH 7, 2024
Spirit subscription service Liquor Loot has collapsed into administration as the company was reportedly struggling with cash flow. Liquor Loot and two related entities have appointed Jirsch Sutherland’s Andrew Spring and Trent Devine as joint administrators. An early assessment of the business suggests the retailer was facing challenges related to its cash flow, Spring told SmartCompany.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Retail Wire
MARCH 8, 2024
The automotive landscape is shifting, with electric vehicles (EVs) gaining traction as a viable alternative to traditional gas-powered cars. Amidst this transition, Honda introduces the 2024 Honda Prologue, marking its entry into the world of all-electric SUVs.
Retail Focus
MARCH 5, 2024
Sitoo , a leading could-native Point of Sale (POS) and Unified Commerce Platform, has been recognised in the 2024 Gartner® Market Guide for Unified Commerce Platforms Anchored by POS for Tier 2 Retailers. Sitoo helps global fashion and lifestyle retailers create positive shopping experiences every time and everywhere. Driven by the belief that shopping should be simple and seamless, Sitoo enables retailers to unify all physical stores and online sales channels in real-time and empowers store as
Retail TouchPoints
MARCH 6, 2024
Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Returns are a major cost of doing retail business of any kind, but especially online. According to a report released in December by the National Retail Federation and Appriss Retail, for every $1 billion in sales, the average retailer incurs $145 mil
Inside Retail
MARCH 5, 2024
Australian SPF-first beauty brand Naked Sundays has hit a bullseye with its hard launch into 1030 US retail stores. The global expansion includes the rollout of the brand’s best-selling products and two new ones exclusive to Target US, across almost 1000 stores and an expanded range at Target.com. Rollout of Naked Sundays products into 50 Urban Outfitters stores will increase the brand’s identity in the US market and make it more accessible to its target audience.
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Retail Wire
MARCH 7, 2024
The FDA has issued a public health alert, cautioning against the purchase of certain ground cinnamon products available at retailers like Family Dollar and Dollar Tree due to elevated lead levels.
Retail Focus
MARCH 5, 2024
Grosvenor has announced a flurry of retail additions and activations at Liverpool ONE from leading UK fashion brands and cult online favourites, as the destination continues to be the location of choice for both established and innovative retailers. British fashion and lifestyle brand, White Stuff, has officially launched its regional flagship store on Liverpool ONE’s Peter’s Lane.
Retail TouchPoints
MARCH 4, 2024
The customer experience is paramount to the success of today’s retailers. This includes enhancing in-store inventory, delivery services and even the personalization of customer service. However, when it’s time to check out, how do payment options factor into that customer experience? A recent study of more than 4,700 consumers from Bread Financial indicates payment choices — including retail store credit cards, bank branded credit cards and buy now, pay later (BNPL) — at checkout have become a m
Inside Retail
MARCH 8, 2024
Australian hair and beauty retailer Oz Hair and Beauty will open 10 new storefronts throughout the country in a multi-million-dollar investment. Its newest location opens this month at Sydney’s Macquarie Centre. Anthony Nappa founded Oz Hair and Beauty in 2012, after his parents owned and maintained hairdressing salons in Sydney for many years, including their flagship Oz Hair salon in the Queen Victoria Building (QVB) since 1986.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Retail Wire
MARCH 8, 2024
After locking in loyal $1.50 hot dog-soda customers, Costco is on the hunt for a new market in precious metal collectors and investors.
Retail Focus
MARCH 4, 2024
Shaftesbury Capital has announced that Arc’teryx , the high-performance outdoor apparel brand, has now opened its new flagship store within the newly refurbished listed building at 41-42 King Street in Covent Garden. This follows previous success on Long Acre and represents a key milestone within the brand’s brick-and-mortar journey, and the continual pull of Shaftesbury Capital as the go-to location for expansion within the West End.
Retail TouchPoints
MARCH 8, 2024
Off-price retailer Burlington Stores beat expectations for Q4 2023 (the 14 weeks ended Feb. 3, 2024), with total sales increasing 10% and comparable store sales growing 2% year over year. The quarter closed out a steady year for the chain, with comp store sales up 4% in fiscal 2023, although on an earnings call discussing the results CEO Michael O’Sullivan expressed disappointment that the company hadn’t performed better, identifying several opportunities for improvement in 2024.
Inside Retail
MARCH 6, 2024
QIC’s Robina Town Centre has reached a $1 billion in annual sales milestone after raising its customer footfall to more than 13 million per year. “Our long-term leasing strategy has seen several retailers significantly expand their footprint, with brands such as Apple and Mecca tripling their floorspace in the past five years,” said QIC leasing manager Byron Hayes. “Not only does this signal a desire for these brands to deepen their in-person connection with the Robina au
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail Wire
MARCH 8, 2024
On Thursday, Salesforce revealed fresh data and artificial intelligence solutions tailored to alleviate the hefty administrative burdens faced by healthcare professionals, especially doctors.
Retail Gazette
MARCH 4, 2024
Retailers are suffering from the longest dip in sales since the 2020 pandemic as consumers cut back for the fifth consecutive month. Like-for-like sales across fashion, homewares and lifestyle slipped 1.3% in February, according to new figures from accountancy firm BDO. Fashion was hit the hardest, with overall sales down 4.8% and instore sales plunging 8.2% last month.
Retail TouchPoints
MARCH 4, 2024
Thrasio , one of the highest-profile Amazon “rollup” firms — so-called because they acquire Amazon third-party sellers en masse and roll them up into a larger entity to consolidate operations (and ideally scale profitability) — has filed for bankruptcy in an effort to “strengthen its financial position.” Thrasio said it will continue normal business operations for its hundreds of Amazon FBA brands throughout the Chapter 11 process and that it has received $90 million in new financing from its le
Inside Retail
MARCH 5, 2024
Melbourne retailers have been urged to extend trading hours beyond 5pm to respond to changing consumer behaviour. A study backed by the Australian Retailers Association and commissioned by Melbourne City and Victorian government – dubbed the Twilight Trade Project report – proposes retail trading hours to be between 10am and 7pm from Sunday to Wednesday and 10am to 9pm on Thursday, Friday, and Saturday. “We know that global shopping destinations seamlessly weave retail into the fabric of t
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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.
Retail Wire
MARCH 7, 2024
As of today, a new competition law has come into force, affecting European users of major tech platforms like Apple and Google, among others.
Retail Gazette
MARCH 6, 2024
Asda is set to face a second strike after GMB members at its Wisbech store voted to strike over claims of reduced hours and a rise in “bullying management” culture. According to the trade union, the ballot, which saw more than 97% voting to walk out with a turnout of 87%, was also sparked over claims that workers are unhappy over what it describes as “poor” levels of training and support for their job roles, as well as health and safety issues being “ignored”.
Retail TouchPoints
MARCH 8, 2024
Frasers Group is shutting down luxury ecommerce site Matchesfashion just three months after acquiring the business , saying in a statement that “continued funding requirements would be far in excess of amounts that the Group considers to be viable.” As a result, Matches has been put into administration, the UK equivalent of bankruptcy. Since rebranding from Sports Direct International to Frasers Group in 2019, the company has been steadily growing its slate of fashion and lifestyle brands, which
Inside Retail
MARCH 7, 2024
Australian families are projected to spend $2.05 billion on hot cross buns, Easter eggs, and other special foods this coming Easter season – an increase of 23.5 per cent, or nearly $400 million more than last year. Easter remains a flagship event on the retail calendar, with research from the Australian Retailers Association (ARA) in association with Roy Morgan revealing that 17.3 million Australians plan to buy Easter food and chocolate, up 1 million from the previous year.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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