Sat.Apr 19, 2025 - Fri.Apr 25, 2025

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‘We’re in the Dark Ages’: Industry associations speak out against red tape

Inside Retail

Concerns over increased workplace regulation have been voiced by The Australian Chamber of Commerce and Industry (ACCI) , Council of Small Business Organisations Australia (Cosboa) and Australian Retailers Association (ARA). The three industry groups issued a joint statement after Prime Minister Anthony Albanese vowed to protect penalty rates through new legislation if his government is re-elected.

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How AI is Helping a Brooklyn Thrift Store Amp Up Both Sales and its Environmental Impact

Retail TouchPoints

Nestled in a back parking lot of the industrial waterfront that lines Brooklyns Gowanus Canal is an absolutely fantastic thrift store of the old school a sprawling warehouse filled to the brim with used goods organized in a somewhat jumbled manner by general category. Big Reuse s unassuming exterior blends in perfectly with the loading docks, storage facilities and various trade businesses in the area, but that bare-bones faade belies a veritable treasure trove within.

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Best of Breed vs. Enterprise Solutions: Which Is Right for Your Business?

M19 Retail

Best of Breed vs. Enterprise Solutions: Which Is Right for Your Business? When selecting software for your business, you face a crucial decision: Should you choose a Best of Breed solution that offers specialized functionality from multiple vendors or an Enterprise Solution that provides an all-in-one package from a single provider? Both approaches have their advantages and challenges, and the right choice depends on your companys needs, resources, and long-term strategy.

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The EDI Advantage for Product Brands Eyeing Big Retail

Retail Bound

In the fast-paced world of supply chain management, efficiency and accuracy are not just goalsthey’re necessities. For product manufacturers aiming to secure partnerships with large retailers, one digital tool stands out as a game-changer. Enter Electronic Data Interchange, or EDI. Understanding EDI and its pivotal role can unlock smoother operations and open doors to some of the world’s biggest retail chains.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Data: Shoplifting soars to highest levels since police records began

Retail Gazette

Shoplifting in England and Wales is now at its highest level since police records began, according to new figures from the Office for National Statistics (ONS). Shoplifting offences surged 20% to 516,971 cases in the year ending December 2024, up from 429,873 the year before. This is the highest since current police recording practices began in March 2003.

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Melanie Remai takes the helm at Cue as Hilco hastens restructure

Inside Retail

Melanie Remai is set to take over as CEO of Cue Clothing and its brand Veronika Maine, which the Levis family recently sold to British asset manager Hilco Capital. Remai, former GM of Country Road Group’s Trenery brand, will take over from Simon Schofield in August as part of the deal. The Cue and Veronika Maine brands are synonymous with iconic Australian design and quality clothing.

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Nedap selected for largest ever RFID deployment in Benelux market

Retail Focus

Fashion brand MS Mode is equipping its 185 stores in the Benelux countries, France and Spain with a new inventory management system based on RFID technology. Technology company, Nedap , is providing all 185 MS Mode stores with its inventory management platform !D Cloud. It is the largest roll-out of RFID technology in the Benelux to date. For MS Mode, RFID plays an important part in improving stock management and reliability.

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Hobbycraft prepares to close stores and slash jobs in survival restructure

Retail Gazette

Hobbycraft owner Modella Capital is planning a significant restructuring that could see the closure of several stores and the loss of up to 250 jobs. The private investment firm is gearing up to launch a company voluntary arrangement (CVA) at the retailer as soon as on Wednesday, Sky News reported. Sources close to the plans claimed that nine of the chain’s stores would be axed, with the loss of around 100 jobs, while 18 more would stay open if negotiations with landlords regarding rent cu

Planning 121
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Baby Bunting CEO talks new store concept, small-format foray and more

Inside Retail

On Saturday, Baby Bunting officially unveiled its first store of the future in what CEO Mark Teperson is calling a revolution of the companys retail experience. Located in the Melbourne suburb of Maribyrnong, the 2000sqm space features a completely new store architecture with products organised by activities, such as sleep, feeding and travel, as opposed to categories, and thoughtful touches like a table where parents can feed hungry toddlers and recharge their phones.

Shopping 214
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Harsh Returns Policies Push Retailers to Plan for New Types of Returns Fraud

Retail TouchPoints

Retailers understandably want to create strict returns policies to reduce instances of fraudulent or abusive claims. At the same time, a rigid strategy like no receipt, no returns can sour loyal customers as well as drive fraudsters toward new criminal tactics, forcing loss prevention teams to continually change strategies. Case in point, retailers with a no receipt, no returns policy might begin to see more attempts at fraudsters using counterfeit receipts, causing loss prevention practitioners

Returns 162
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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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How to Create a Retail Space Using a Commercial Gazebo

Retail Focus

Setting up a retail space can be a challenge, especially when you want to stand out and make a lasting impression. One effective way to create a unique shopping environment is by using a commercial gazebo. These versatile structures provide a cost-effective and visually appealing solution for businesses looking to establish a retail space with style and functionality.

Outdoor 130
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Target CEO Meets With Rev. Al Sharpton Amid Mounting Pressure After DEI Pullback

Retail Wire

Target is scrambling to stop the proverbial bleeding.

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Cinnabon makes Melbourne return under new license holder

Inside Retail

American cinnamon roll bakery Cinnabon will relaunch in Victoria, with a new store opening in Melbournes Watergardens Shopping Centre on May 10. Family-owned hospitality business Always Hungry Club has taken over the rights to Cinnabon in Victoria. This will be the 23rd Cinnabon in Australia, the first of three new Cinnabons planned in Victoria for 2025, as part of the brands strategy to refocus on growing its footprint across the state.

Returns 214
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Retail Media 2.0: How RMNs Can Compete Like Media Giants

Retail TouchPoints

Its 2025, and retail media isnt just growing it’s exploding. With double-digit growth projected this year , brands are doubling down on retail media investments, and retailers are scrambling to claim their piece of the pie. More than 200 retail media networks (RMNs) exist today, and 80% of the top 100 U.S. retailers have built their own. The result?

Marketing 162
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Nedap supports HEMA with RFID rollout

Retail Focus

Nedap (AMS:NEDAP) , the global leader in RFID solutions, will implement its iD Cloud RFID platform across more than 740 HEMA stores in the Netherlands, Belgium, and France. By becoming even more data-driven, HEMA will further strengthen its inventory management. Customers will be able to see exactly how many of their favorite items are still available in a store via the app or website.

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Exclusive: Poundland retail and digital bosses exit in leadership reshuffle

Retail Gazette

Poundland has restructured its leadership team under new boss Barry Williams as part of his efforts to turnaround the struggling retailer. Around a dozen senior team leaders in the discount chain’s digital, commercial, buying and retail teams left the business earlier this month, Retail Gazette has learnt. Among those impacted by the job cuts include director of digital Tom Hill, head of digital loyalty and engagement Emma Collins, head of labour and productivity Steve Young and head of re

Returns 113
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Cettire sees major sales drop amid tariff war

Inside Retail

Online luxury fashion retailer Cettire has reported a third-quarter loss of $4.7 million, its first deficit in three years. Investors were quick to react to the bleak news: The companys share price had plunged 24.42 per cent to 49 cents by 5pm on Wednesday. The companys sales revenue grew by 1 per cent from $191 million in the third quarter of 2024 to $192.5 million in the third quarter, and saw an 8 per cent increase in its active customer base to 695,738.

Fashion 165
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Walgreens to Pay up to $350 Million to Settle DOJ Opioid Lawsuit

Retail TouchPoints

Walgreens will pay $300 million to settle a U.S. Department of Justice civil suit, filed in January 2025 , that had accused the retailer of dispensing millions of unlawful prescriptions for opioids. The pharmacy retailer will have to pay an additional $50 million if the company is sold, merged or transferred prior to the 2032 fiscal year, according to a statement by the DOJ, which had filed a similar suit in December 2024 against Walgreens competitor CVS.

Planning 147
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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HappyOrNot Industry Data Report 2025

Retail Focus

Leading customer feedback company HappyOrNot creators of the smiley-faced feedback buttons you might recognise from stores and airports around the world – has collected and analysed retail data insights from its global network of feedback terminalsthroughout 2024. HappyOrNot unveils: Happiest Time for Customers: 7 – 8am Least Happy Time for Customers: 6 – 8pm Happiest Days of the Week for Customers: Tuesday and Wednesday Least Happy Day for Customers: Sunday Top Customer Compla

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Inmates go to Iceland as supermarket opens UK’s first ‘in-prison’ store

Retail Gazette

Iceland has opened the UKs first in-prison convenience store at HMP Oakwood, the largest prison in England, offering inmates the opportunity to gain work experience while aiding their rehabilitation. The frozen food specialist ‘s store, which is part of a new marketplace within the prison, allows inmates to use Monopoly-style money earned through good behaviour to purchase groceries, including branded products such as Chicago Town pizzas and Ben & Jerrys ice creamitems typically unavai

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Target rolls out paper wine bottles

Inside Retail

Target will launch low-carbon paper wine bottles across nearly 1200 stores as part of its broader sustainability efforts. The bottles designed by British packaging company Frugalpac are made from 94 per cent recycled paperboard and a food-grade pouch to hold the liquid. According to Frugalpac, the paper bottle is five times lighter than a traditional glass bottle and uses 84 per cent less carbon and energy to manufacture and dispose of.

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Why Secure, Reliable Connectivity is Mission-Critical for Retailers

Retail TouchPoints

Despite the growth of ecommerce, social distancing, high-street closures and a cost-of-living crisis, brick-and-mortar retail remains a major part of the global economy. There were $30.57 trillion USD retail sales worldwide in 2024 , with 420 million people employed in the sector. That doesnt mean that conditions are easy: as well as general economic malaise, cybersecurity threats are increasing and supply chain disruptions are escalating.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Crisp Acquires Atheon Analytics and ClearBox Analytics to Unlock Global Retail and CPG Data to Optimise Retail and Food Service Supply Chains

Retail Focus

Crisp , the leading collaborative commerce platform for retail data, has announced the acquisition of two separate entities: Atheon Analytics (SKUtrak) and ClearBox Analytics (ClearView). Both companies are based in the United Kingdom and connect supply chain data across major retail chains and their consumer packaged goods (CPG) suppliers. Similar to Crisp, SKUtrak helps CPGs and other retailer vendors improve their business with actionable demand intelligence.

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Who Believes In Angels?

LS Retail

Who Believes In Angels? Stories From The Edge Of Creation featuring Elton John, Brandi Carlile, Bernie Taupin and Andrew Watt is a candid, 30-min film series capturing thousands of hours of raw footage and ultimately documenting the album's entire creation. Offering fans an unprecedented, searingly honest insight into the emotionally turbulent creative process - breakdowns, breakthroughs, tears, torn up lyric sheets and all.

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Crocs VP on building a store worthy of a cultural phenomenon, the foam clog

Inside Retail

Crocs, the brand that made foam clogs commonplace, has opened its first global concept store in Melbourne. The store spans 72 square metres and is looking to become the ultimate Crocs destination, where its full range that targets a wide range of consumers is on display. Melbourne is the fashion and culture capital of Australia. It made sense to launch where creativity, diversity and street style thrive, Varun Sehgal, Crocs senior vice president and general manager Apac, told Inside Retail.

Fashion 147
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URW Aims to Turn its Malls into ‘Dynamic Platforms for Brand Storytelling’ with Launch of U.S. Media Network

Retail TouchPoints

Shopping center operator Unibail-Rodamco-Westfield (URW) is expanding its in-house media and experiential division, Westfield Rise , to the U.S. First established in 2022 in Europe, Westfield Rise helps brands forge connections with the millions of high-intent consumers that visit its shopping centers every year, using dynamic media, immersive experiential activations, Westfield signature events and strategic integrations. “With Westfield Rise, we’re giving brands a global stage acr

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Matalan secures £25m to fuel store upgrades and digital transformation

Retail Gazette

Matalan has secured 25 million in additional funding from its anchor investors to support its ongoing business transformation. The fashion retailer said the investment will drive key initiatives, including store refreshes, new store openings, and improvements to its supply chain. The funding comes from a group of investors including Invesco, Tresidor, Man Group, and Napier Park, and will also help launch a new app that will bolster Matalans ecommerce operations and support its loyalty programme.

Fashion 108
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Big Lots Is Reopening Over 100 Stores in May. Is There a Location Near You?

Retail Wire

Big Lots is staging a comeback.

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How Just Jeans is rebranding for the modern age with a single store

Inside Retail

More often than not, when a retailer looks to rebrand, it starts with their social posts or e-commerce design, but in the case of Just Jeans, it started with a single store. Store design is one of the most powerful selling tools that you can have as a retailer, Anthony Hoffman, director at Melbourne-based interior design firm ACRD, told Inside Retail.

Apparel 130
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Cutting Through the Noise: How Store Leaders can Simplify Operations in an Era of Data Overload

Retail TouchPoints

Its been a busy quarter of retail shows. Kicking off with NRF and CES and ending with Shoptalk and the Retail Technology Show, store leaders are left grappling with an all-too-familiar dilemma. Many of the technology solutions showcased at these events promised to streamline retail operations and enhance efficiency. However, the reality is that store leaders are already overwhelmed by the sheer volume of data and applications they must manage.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.