Retail TouchPoints
NOVEMBER 14, 2024
Businesses today operate in a fast-moving cyber threat landscape. As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. In 2024 alone, several high-profile companies, including Dell, AT&T, Ticketmaster and Disney have suffered the consequences of a major breach.
Retail Wire
NOVEMBER 14, 2024
The bad news keeps coming for Tesla's high-profile Cybertruck, with the manufacturer issuing a recall of 2,431 vehicles due to a potentially faulty drive inverter.
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Retail Gazette
NOVEMBER 12, 2024
M&S has surpassed Waitrose as the preferred grocer for Middle England for the first time, at a key period ahead of the busy Christmas season. It marks the first time that M&S has ever overtaken the premium grocer outside the festive period, when figures are skewed by higher spending on food-to-order for the party season. Unpublished market data seen by The Telegraph has revealed that M&S outpaced Waitrose in sales over the past month, with stronger growth than any other supermarket.
Inside Retail
NOVEMBER 13, 2024
Danish variety store chain Flying Tiger Copenhagen is coming to Australia, opening its first two stores in the country at Stockland Shopping Centres in Wetherill Park and Shellharbour on December 7. The company partnered with Bernardi Group to launch in Australia. Its product offerings include home decor, kitchenware, stationery and toys. “We are honoured to be given the opportunity to launch Flying Tiger Copenhagen to the Australian market as we feel there is a real appetite for the brand
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail TouchPoints
NOVEMBER 15, 2024
After more than 20 years, Saks Fifth Avenue is cancelling the renowned holiday light show at its Fifth Avenue flagship store. The light show has become something of a cultural fixture in Manhattan during the holiday season, serving as the perfect complement to Saks’ famed holiday window displays as well as the Rockefeller Center Christmas tree. Last year’s show, sponsored by Christian Dior, was the retailer’s most dynamic yet.
Retail Wire
NOVEMBER 11, 2024
How is the restaurant business changing as chains such as Red Lobster, TGI Fridays, and Denny's close?
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
NOVEMBER 14, 2024
Women fashion brand Alamour The Label will launch its first flagship store in Sydney in mid-month, marking its expansion from online to physical retail. The store, located at 255C Oxford Street, has a Mediterranean-inspired design in nude and gold tones and offers a range of collections, including the Le Rouge and Honey lines. There will also be cocktail dresses, evening attire, and vacation designs, with prices ranging from $100 to $840.
Retail TouchPoints
NOVEMBER 11, 2024
Thematic retail stores and exclusive IP-focused product collections are hot in retail right now: Chinese lifestyle retailer Miniso has unveiled a series of themed character flagships around the world, while Camp has been known for its exclusive brand collaborations and entertainment-driven activations for Trolls , Frozen and more. Most recently, when fashion and accessories retailer Primark unveiled its 450 th store worldwide at the Florida Mall in Orlando, it announced it would have an entire f
Retail Wire
NOVEMBER 13, 2024
Mediterranean fast-casual restaurant Cava appears to be outperforming many competitors in a struggling restaurant sector.
Retail Focus
NOVEMBER 15, 2024
Today JD , the leading retailer for youth fashion and sportswear brands, unveils its highly anticipated 2024 Christmas campaign ‘ Family ’ , a vibrant and energetic celebration of the different forms of family that make the festive season special for communities around the country. With an unwavering focus on authenticity, JD presents a unique perspective on traditional family constructs through the eyes of its consumers – redefining what family really means today.
Speaker: Amanda Adams, Fractional CFO, CPA
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Inside Retail
NOVEMBER 14, 2024
Coles and Woolworths said they will defend the class action proceedings a law firm has filed in the Federal Court of Australia concerning the supermarket chains’ allegedly false discounts. Gerard Malouf & Partners filed a class action against Coles and Woolworths, seeking to recover funds for consumers who may have been deceived by the fake price drops on the items sold in their stores. “Coles announced on September 23 that it is defending the ACCC proceedings and also intends to
Retail TouchPoints
NOVEMBER 11, 2024
A number of local and independent grocers — including Bowman’s Market , Maurer’s Market IGA , Neiman’s Family Market , Queen’s Price Chopper and Soelbergs Market — are adopting Instacart ‘s AI-powered smart Caper Carts. Together the stores serve customers across eight states, including Idaho, Kansas, Michigan, Missouri, Montana, Oregon, Utah and Washington.
Retail Wire
NOVEMBER 12, 2024
Burger King is celebrating its most loyal customers by giving Royal Perks members 1 million original Whoppers for $1.
Retail Focus
NOVEMBER 14, 2024
Trafford Centre, the retail and leisure destination, is excited to announce that last month Tiffany & Co., the world-renowned jewellery brand, arrived at the centre. The new concession, located in Selfridges’ Accessories Hall, showcases the brand’s latest design concept, inspired by the renovated Fifth Avenue flagship designed by Peter Marino. The store carries signature lines such as Lock by Tiffany , HardWear by Tiffany, T by Tiffany and Knot by Tiffany, as well as high jewellery offerings
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Inside Retail
NOVEMBER 10, 2024
Born in Sydney, designed in Auckland and made in New Zealand, luxury home fragrance brand Ecoya has arrived at Martin Place, the heart of the new Metro retail precinct in Sydney. After closing its first direct-to-consumer (DTC) store in Australia in the Sydney suburb of Woollahra, the brand initially planned to open a boutique in Bondi Beach. However, when the opportunity presented, it made sense to pivot to Martin Place.
Retail TouchPoints
NOVEMBER 12, 2024
1WorldSync’s 2024 Consumer Product Content Benchmark report revealed that 64% of shoppers have scanned a QR code on a product while shopping in-store. With a quick click on a smartphone, these customers have accessed hidden content, exclusive deals and lightning-fast checkouts. The result? Static shelves are morphing into dynamic, interactive shopping hubs, bridging the physical-digital divide in retail.
Retail Wire
NOVEMBER 9, 2024
Delta Air Lines is no longer flying the Boeing 767 between the two cities, opting for an Airbus widebody instead.
Retail Gazette
NOVEMBER 13, 2024
Homebase plunged into administration today, appointing Teneo, which immediately sold the DIY retailer’s brand, IP and up to 70 UK stores to The Range and Wilko owner CDS Superstores. But where did it go wrong for Homebase, and what will happen next? Retail Gazette explores. Homebase’s fall from grace Homebase’s demise was kickstarted by what GlobalData senior data analyst Matt Walton terms, the “disastrous ownership” by Australian conglomerate Wesfarmers.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Inside Retail
NOVEMBER 12, 2024
Bianca Richards, head of retail operations at Australian athleisure wear brand LSKD , is described by her team as a “retail powerhouse” and the “silent achiever behind the beast that has become LSKD retail. ” Richards has a reputation for executing seamless store openings and leading by listening and fostering an environment that encourages healthy conflict.
Retail TouchPoints
NOVEMBER 11, 2024
Sneaker marketplace StockX has named Greg Schwartz, the company’s Co-founder, President and COO, as its next CEO, effective Jan. 1, 2025. Current CEO Scott Cutler, who was one of the company’s earliest investors and advisors, will step down but will remain through 2024 to help ensure a smooth transition. Schwartz co-founded StockX, a platform for buyers and sellers of sneakers, apparel, electronics and collectibles, in 2016 with Dan Gilbert, Josh Luber and Chris Kaufman.
Retail Wire
NOVEMBER 14, 2024
The collection features cilantro soap, a "water" cup candle, and a car napkin holder.
Retail Gazette
NOVEMBER 13, 2024
The Range and Wilko owner, CDS Superstores, has acquired the Homebase brand name, intellectual property, and up to 70 UK stores. The brand will continue to trade online, and the acquired stores will continue to trade as Homebase over the coming months but will re-open as The Range stores. “These stores will include everything you’d expect from The Range, combined with much broader choice across garden, showroom and DIY categories – retaining the best of the Homebase expertise and her
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Inside Retail
NOVEMBER 12, 2024
Thule Group has agreed to acquire phone mount retailer Quad Lock for $500 million, equivalent to 10 times its earnings before interest, taxes, depreciation, and amortisation (EBITDA). The acquisition is expected to increase Thule’s market share in Asia Pacific from 5 per cent to 10 per cent as it gains access to a customer base of motorcycle enthusiasts. “Quad Lock is a global market leader in its niche and, like Thule, has a passion for creating the best products for active adventur
Retail TouchPoints
NOVEMBER 11, 2024
Early 2000s “it girl” Paris Hilton has teamed up with Claire’s to reach the next generation of fashionistas with a new jewelry collab. Image courtesy Claire’s Created in partnership with Hilton’s 11.11 Media , the “Sliving” collection is named after Hilton’s newly coined slang term, meant to describe someone who is self-empowered, fulfilled, glamourous and successful.
Retail Wire
NOVEMBER 11, 2024
Supposedly, the Amazon glasses could improve a delivery driver's efficiency.
Retail Dive
NOVEMBER 11, 2024
The leaders of two of America’s top musical instrument retailers, Guitar Center and Sweetwater, say they’re trying to engage customers both online and in stores.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Inside Retail
NOVEMBER 11, 2024
Oz Hair & Beauty, H&M, and Lululemon stood out in October for dispatch and delivery experience in the Online CX Index , Australia’s first and only online retailer performance platform powered by real data. The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points.
Retail TouchPoints
NOVEMBER 11, 2024
Big Lots has upgraded its mobile app, available to current and new members of its Big Reward loyalty program and offering features including in-store rewards access, a personalized dashboard for tracking earnings and exclusive notifications for special offers. Additionally, the app now provides “Rewards Ready” notifications about new rewards, maximizing members’ savings and engagement with Big Lots.
Retail Wire
NOVEMBER 15, 2024
General Motors is cutting back to save money and boost efficiency.
Retail Gazette
NOVEMBER 10, 2024
Tesco’s national insurance bill is expected to rise an extra £1bn over the next four years following the chancellor’s decision to increase employer contributions. The supermarket giant, which employs 300,000 people, is estimated to be facing a £250m hike in its yearly tax bill when the changes come into effect in April, according to analysis by Morgan Stanley that was reported in The Times.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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