Sat.Dec 07, 2024 - Fri.Dec 13, 2024

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How to manage change without burning out employees

Inside Retail

2025 is set to be yet another year of disruptive change for the retail industry. In the past three years, the average employee experienced 10 planned enterprise changes, up from two in 2016. Its exhausting and the Harvard Business Review tells us that employees willingness to support enterprise change collapsed to just 43 per cent in 2022 compared to 74 per cent in 2016.

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Impact Of Currency Fluctuations on ETP Returns in Forex Trading

Retail Focus

The forex exchange market is the largest and most liquid global financial market, with trillions of dollars’ worth of different currencies traded daily. For most of us, it is a decentralized network of participants trading various pairs of currency, with pricing managed by market forces or demand and supply. Thus, participants in the forex market go beyond individuals.

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Recognising Excellence: Why Entering the 2025 Retail VM & Display Awards Matters

Retail Focus

The 2025 Retail Visual Merchandising and Display Awards are officially open for entries, offering an exceptional opportunity for retail professionals to celebrate their creative achievements and gain valuable industry recognition. Taking place on 12th March 2025 in London , next year s event will continue its long-standing tradition of spotlighting the talent that shapes retail spaces into captivating experiences.

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Stop & Shop to Deploy In-Store Kiosks for Easier Access to Digital Coupons

Retail TouchPoints

Stop & Shop will deploy Savings Station kiosks in half its stores this month and complete a chainwide rollout to all 350+ supermarkets by the end of January 2025. The kiosks, which the retailer began piloting in late 2023, allow customers to activate weekly circular digital coupons and personalized offers without requiring a smartphone or even internet access.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com: Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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In-N-Out Burger Location Protested by Locals, Who Are Petitioning the Courts To Block Its Opening

Retail Wire

In-N-Out Burger isn't very popular in a Woodland Hills community.

Location 306
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Australia’s best retailers at returns: Bed Threads, The Iconic, Oroton

Inside Retail

Bed Threads, The Iconic, and Oroton ranked ahead of other retailers in November for overall returns experience in the Online CX Index, Australias first and only online retailer performance platform powered by real data. The Online CX Index, a partnership between Inside Retail and Humii, covered the returns experience for November, from customer re-packaging and returning a product to receiving their refund.

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Has Amazon Finally Cracked the Code for Grocery Retailing?

Retail TouchPoints

In 2020 my beloved local Fairway went under, and for five years the store space has languished, sitting dark and empty alongside several other shuttered chains: Modells , Subway (although somehow the Kohls has survived). However, one month ago the lights turned back on with bright green flag chains strung across the parking lot and a large banner, Amazon Fresh announced that it was now open for business.

Checkout 272
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JetBlue To Bring ‘Junior Mint’ First-Class Travel to Domestic Routes in 2026

Retail Wire

JetBlue continues to improve the customer experience.

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Katies brand to be axed, 160 Mosaic stores to close by January

Inside Retail

About 160 Mosaic Brands stores will close by the middle of next month, in a store consolidation program which will see the Katies brand wound down. The receivers and managers of Mosaic Brands have announced a store consolidation program, which includes closing down the Katies brand and its 80 stores, along with an additional 80 stores across the Millers, Rivers, and Noni B brands.

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MAPIC 2024: Highlights of the 2024 Edition

Retail Focus

The 2024 edition of MAPIC has now closed, but once again it has affirmed itself as an indispensable business platform in an ever-evolving industry. Despite the many challenges facing the retail sector, these three days of networking and information exchange demonstrated that the sector’s fundamentals remain strong and its determination unwavering.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Australian Pharmacy Pilots Wearable Inventory and Task-Tracker Solution

Retail TouchPoints

Chemist Warehouse , Australias largest pharmacy chain, is piloting wearable SmartBadges from Augmodo in four Melbourne stores. The AI-powered solution can be used to create live 3D store maps as well as recommend tasks to increase associates efficiency, including restocking shelves, placing orders and improving compliance. With Augmodo, the AI assistant lets them know which products are out of stock and in the wrong place, and which tasks are needed next, said Mark Finocchiaro, Managing Partner,

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John Deere Announced Nearly 200 More Layoffs at Its Iowa Plants During the Holidays. Here’s Why

Retail Wire

John Deere continues downsizing.

ATS 246
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Online florist Meg’s Flowers fined $1 million for misleading customers

Inside Retail

Online florist Meg’s Flowers has to pay $1 million in penalties after the Federal Court found the company falsified claims that it was a local florist located in multiple towns, suburbs, or localities that it posted on its websites. The Australian Competition and Consumer Commission (ACCC) brought Meg’s Flowers to court, noting that the flower shop did not directly maintain any local shopfronts accessible to customers, contrary to its claims in 156 websites and in 7462 Google adverti

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Benuta shoppers get ‘red carpet treatment’ with AI-based personalisation from Constructor

Retail Focus

This holiday season (and beyond), its even easier for shoppers at Benuta to find whats on their wishlists. Just in time for the holidays, Benuta Europes largest online store for rugs, and a provider of complementary home decor has teamed up with US-based Constructor , an ecommerce search and product discovery platform. With its large, diverse product catalogue including more than 20,000 items for all spaces and aesthetics Benuta uses Constructor so shoppers can pinpoint whats best for them.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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New Activist Investor Pushes Macy’s to ‘Look to Dillard’s’ for Better Path Forward

Retail TouchPoints

Activist investment firm Barington Capital Group and real estate development company Thor Equities have taken a stake in Macys Inc. and are pushing the retailer to make significant changes to its real estate and financial strategy, including considering the spinoff of its higher-performing Bloomingdales and Bluemercury banners. In late November, Macys announced that it was delaying reporting of its Q3 2024 earnings to Dec. 11, 2024, after uncovering a financial irregularity in which an employee

Returns 293
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Dollar General Is Testing Same-Day Delivery With DoorDash

Retail Wire

Dollar General is offering items on DoorDash's Marketplace app.

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Woolworths reaches deal with workers, expects $140 million impact on food sales

Inside Retail

Woolworths has reopened its four distribution centres after reaching a deal with the striking workers but expects about a $140 million negative impact on food sales due to the picketing, which began last November 21. Woolworths said that the United Workers Union (UWU) has endorsed the new individual enterprise agreements comprised of wage increases of a cumulative 11 per cent over three years.

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Derbion celebrates bumper 2024 with almost 90,000 sq ft of new openings, upsizes and relocations

Retail Focus

Derbion, the East Midlands premier retail and leisure destination, has announced that 2024 saw a series of new openings, upsizes and relocations across the shopping centre as it continues to attract and retain leading retail and F&B brands. Derbion store and facilities photography 2024. Pictured by Shaun Fellows / Shine Pix Ltd Over the past 12 months the shopping centre has welcomed seven new arrivals including established names such as B&M, White Stuff, and Pavers, whilst also attracti

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Amazon Looks to ‘Modernize Automotive Retail’ by Selling Cars with Hyundai

Retail TouchPoints

Amazon has launched a new service Amazon Autos in partnership with Hyundai. Customers in 48 U.S. cities can now browse, order, finance and schedule pickup of new Hyundai vehicles from local participating dealers directly via Amazon. The streamlined, end-to-end online experience includes vehicle search, trade-in valuation, transparent haggle-free pricing, financing options and online checkout.

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McDonald’s Is Finally Bringing Back the Beloved Snack Wrap in 2025

Retail Wire

McDonald's is giving the people what they want.

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The Memo launches Due: A game-changer for expecting and new mothers

Inside Retail

The Memo, Australias premium destination for expecting and existing parents, has created its own product line, Due. Co-founders Phoebe Simmonds and Kate Casey said the name of the private-label brand came from a similar frustration that gave birth to The Memo: That an industry focus on mothers is long overdue. We were playing with the concept of time for Due and in the creative process, we were working around the line: It’s time to put you first, Simmonds told Inside Retail.

Location 200
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True Fit selected by Shopify as the first Shopify Plus Certified App for fit and sizing

Retail Focus

True Fit , the leading AI-driven solution that decodes size and fit for shoppers and fashion retailers, has announced its certification as a Shopify Plus Certified App Partner, helping fashion retailers selling on Shopify leverage AI-size and -fit recommendations to power conversions, improve customer lifetime value (CLV) and reduce returns. As a hallmark of innovation and proven performance, True Fit is the first – and only – size and fit app to be certified on the Shopify Plus Cert

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Hy-Vee Ramps up In-Store Retail Media Offering with Grocery TV Partnership

Retail TouchPoints

Supermarket chain Hy-Vee is continuing to build out its retail media network, RedMedia , through a new partnership with in-store retail media solution Grocery TV. Grocery TV will now power more than 10,000 screens at Hy-Vees 400+ retail locations across the Midwest, reaching shoppers at key store touch points including the entrance, checkout, service departments, aisles and endcaps.

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Delta Air Lines Launched a One-of-a-Kind Pilot Training Facility in Salt Lake City. Here’s What We Know

Retail Wire

Delta Air Lines is ready to train a new generation of pilots.

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After NSW ban takes effect, retailers call for consistency in state knife laws

Inside Retail

The Australian Retailers Association (ARA) is calling for national consistency in knife laws after new regulations took effect in New South Wales. Under NSWs new knife laws, it is illegal to sell knives to a child under the age of 18 (with exemptions for retailers selling to those who need a knife for their work or study). Police also have the authority to scan people for knives or weapons without a warrant in public.

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Rituals reveals new store in Redical’s The Liberty Romford

Retail Focus

The Liberty Romford, the shopping centre owned and operated by Redical , has announced that beauty and wellbeing brand, Rituals , has opened its new store, heralding a strong start of the destinations retail transformation and elevation. The 1,162 sq ft store stocks the brands full range of luxurious yet affordable wellbeing products for bath, body and home.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Small Business, Big Ideas: Inside the Luxury Advent Calendar Boom with DTC Brand Cheese Brothers

Retail TouchPoints

This story is part of Retail TouchPoints ongoing Small Business, Big Ideas series, focusing on smaller retail brands that have found big success and have even bigger ambitions. The advent calendar has long been a holiday staple, but in the last few years a new variation has soared in popularity luxury advent calendars, ranging in price from hundreds to thousands of dollars.

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Amazon Introduces Car-Buying Platform Amazon Autos, Starting With Hyundai

Retail Wire

Through Amazon Autos, consumers can browse for new Hyundai from a local dealership.

Consumer 223
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ARA rues ‘missed opportunity’ in RBA cash rate decision

Inside Retail

The Reserve Bank of Australias latest cash rate decision has been described by the Australian Retailers Association as a missed opportunity to provide relief for households and businesses this festive season. The RBA on Tuesday decided to hold the cash rate at 4.35 per cent, which has remained unchanged since December last year. This comes as bad news for retailers, especially smaller businesses, amid challenges from subdued consumer spending and rising business costs, according to ARA chief ind

Consumer 216
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Black Friday delivers +18.5% weekly revenue boost for UK online retailers, according to Wunderkind’s data

Retail Focus

Black Friday trading delivered improvements to web visits, ecommerce conversions and digital revenues in the lead-up to the discounting event, according to the latest data from Wunderkind , the leading AI-powered performance marketing and identity platform. Original data from Wunderkinds Marketing Pulse, which analysed over 39.5 million online shopping journeys, revealed that web visits increased by +19.8% in the week leading up to Black Friday (16 22 Nov 2024 vs 23 29 Nov 2024), as consumers

Checkout 147
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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.