Sat.Nov 16, 2024 - Fri.Nov 22, 2024

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The Christmas 2024 forecast: Trends from the bosses of Tesco, John Lewis, M&S, and Superdrug

Retail Gazette

The bosses of Britain’s biggest retailers are feeling positive about Christmas this year as early trading shows shoppers are starting to feel more confident about spending in the wake of easing inflation. M&S CEO Stuart Machin says the retailer is “very confident” about trading this year, while Tesco chief executive Ken Murphy says he’s “betting on a good Christmas” as customers display “a willingness to spend a little bit more to treat themselves”.

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How Programmatic Media Buying is Leveling the Playing Field for Smaller Retail Media Networks

Retail TouchPoints

It’s hard to find a topic that all marketers agree on, but if there is one, it’s likely that programmatic ad buying continues to be a dominant channel for advertisers looking to scale. In fact, it will make up the vast majority — over 91% — of the current U.S. digital advertising spend in 2024, according to eMarketer. With programmatic spend increasing and the platforms themselves launching more advanced services for advertisers of all sizes, there has never been a better opportunity for smalle

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It’s a shorter holiday season. Does that matter?

Retail Dive

There are five fewer days between Black Friday and Christmas Day compared to 2023. Here’s how retailers — and consumers — are preparing themselves.

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Types of Tenancy Agreements To Be Aware Of

Retail Focus

When it comes to renting, choosing the right tenancy agreement can make a real difference in your experience. Whether you’re after stability, flexibility, or a mix of both, understanding the most common types of tenancy agreements can help you make the best choice. With help from SAM Conveyancing , here’s a rundown on the agreements you’re likely to encounter. 1.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Pret A Manger opens city debut at Gloucester Quays

A1 Retail

Peel Retail & Leisure has announced the opening of Pret A Manger at Gloucester Quays, bringing the popular British sandwich and organic coffee chain to the city for the first time. This announcement follows a series of food and beverage openings at Gloucester Quays – including a new Subway also now open on High Orchard Street – adding to the destination’s growing food options for its diverse catchment of all-day shoppers and locals and strengthening its reputation as a top 10 UK outlet.

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Scheduling Transparency, Safety are Retail Workers’ Biggest Concerns this Holiday Season

Retail TouchPoints

It’s the most wonderful time of the year, but for a sizeable portion of the U.S. workforce the holiday shopping season can be the most strenuous and stress-filled time of year. As consumers furiously stock up on everything they need for under the tree and around the table, retail workers — who make up more than one quarter of the U.S. labor force — find themselves literally on the front lines of the holiday madness.

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Saint + Sofia opens first store in Covent Garden’s Seven Dials

Retail Focus

Shaftesbury Capital has announced that Saint + Sofia, the digitally native, contemporary womenswear brand, has opened its debut bricks and mortar store in Covent Garden’s Seven Dials. Located at 35 Monmouth Street, the independent London-based fashion house is the latest brand to select the destination for its first-ever store, joining Covent Garden’s extensive roster of physical debuts.

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Carter’s Announces S’Auntie Claus Collaboration With Chloe Bailey

Retail Wire

Carter's teamed up with the R&B superstar and actress for its holiday campaign.

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Puma Brings Immersive Entertainment Flagship to Las Vegas

Retail TouchPoints

Puma has unveiled a new flagship concept that includes activations, customization services and other tech-powered elements. Located at the BLVD , a new retail and entertainment destination in the heart of the Las Vegas Strip, this is the global sports brand’s second U.S. flagship. The 25,000-square-foot space spans three floors and represents Puma’s much broader “brand elevation strategy,” according to Arne Freundt, CEO of Puma.

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Dusk’s sales increase in first 20 weeks

Inside Retail

Dusk posted higher sales in both online and physical stores in the first 20 weeks of the fiscal year. The home fragrance retailer’s sales rose 12.7 per cent year over year, with like-for-like sales growing 11.5 per cent. Online sales surged 41.2 per cent, while brick-and-mortar store sales jumped 10.7 per cent. “We have opened two new stores and further extended our reach with the launch of 12 pop-ups in flagship centres across the country,” said Vlad Yakubson, Dusk CEO and MD.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Pret A Manger opens city debut at Gloucester Quays, diversifying food offer

Retail Focus

Peel Retail & Leisure has announced the opening of Pret A Manger at Gloucester Quays, bringing the popular British sandwich and organic coffee chain to the city for the first time. This announcement follows a series of food and beverage openings at Gloucester Quays – including a new Subway also now open on High Orchard Street – adding to the destination’s growing food options for its diverse catchment of all-day shoppers and locals and strengthening its reputation as a top 10 UK outlet.

ATS 231
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McDonald’s New Holiday Toys Encourage Spirit of Giving

Retail Wire

McDonald's has dropped a new holiday toy that encourages the spirit of giving among children.

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Petco Helps Welcome Furry New Family Members, Chewy Sponsors Free Adoptions

Retail TouchPoints

Petco has introduced a new “Welcome to the family” program, available at stores beginning Nov. 25, 2024. The free booklets, for both dogs and cats, include practical guidance and shopping checklists created by the retailer’s veterinary, training and grooming teams, plus exclusive pet services and savings on Petco-owned brands. And just in case that’s not enough adorableness for you, Chewy has brought back its Chewy Claus letter-writing campaign.

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Bunnings breached privacy laws, Privacy Commissioner says

Inside Retail

Bunnings breached privacy laws by using facial recognition technology (FRT), the Privacy Commissioner determined. From November 2018 to November 2021, Bunnings implemented a trial FRT at 63 stores in Victoria and NSW, capturing the faces of every visitor. Privacy Commissioner Carly Kind said that while her office acknowledges the potential for the technology, its benefits must be weighed against its impact on privacy rights. “In this instance, deploying facial recognition technology was th

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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From Saudi Arabia to the South of France: Diriyah spotlights retail investment opportunities at Mapic

Retail Focus

Diriyah Company , Saudi Arabia’s mixed-use developer driving the transformation of historic Diriyah into a premier global destination, is set to participate in MAPIC 2024, 26-28 November in Cannes, France. At this leading global retail property event, Diriyah Company will present the latest developments of its flagship project, with a focus on Diriyah Square—the dynamic centrepiece of the 14-square-kilometer masterplan.

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Carnival Cruise Line Announced Changes to Nearly 200 Sailings. Here Are the Details

Retail Wire

Carnival Cruise Line continues to make changes.

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Study: How Retailers are Managing the Tug-of-War Between Employee Satisfaction and Profitability

Retail TouchPoints

Employee satisfaction plays a central role in store operations. After all, when employees are happy and engaged, they create more productive and profitable store environments. But one survey found that nearly one in every two frontline employees are unhappy with their job due to low pay, inflexible hours, poor leadership and a lack of growth opportunities.

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FlyBuys to open Sydney pop-up store

Inside Retail

FlyBuys will host a pop-up store in Sydney on Saturday, where members can choose a range of rewards such as travel and experiences and everyday essentials. Participating brands include Bissell, iRobot, Bosch, GHD, Apple, Velocity Frequent Flyer, Coles and Liquorland. FlyBuys said that members do not need to use any of their points to avail of the “redemption” of their choice.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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The Beaverbrooks Group Chairman honoured with ‘Lifetime Recognition Award’ for outstanding workplace commitment

Retail Focus

The Chairman of The Beaverbrooks Group has been awarded the Best Companies ‘Lifetime Recognition Award 2024’ for his outstanding commitment to the workplace over his career. Mark Adlestone OBE is just the second person in Best Companies’ history to receive this prestigious recognition. Beaverbrooks has also celebrated 21 years in the Best Companies rankings, this year being hailed as the UK’s 3 rd Best Retail Company to Work For and 14 th Best Company to Work For in the UK.

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Little Bites Introduces Hot Cocoa With Marshmallow Muffins for the Holiday Season

Retail Wire

Little Bites is getting into the holiday season.

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3 Hidden Traps for Retailers this Holiday Season

Retail TouchPoints

Have you started your holiday shopping yet? Odds are you haven’t, since only 32% of U.S. shoppers start in October or earlier. However, this year, you and retailers are facing the same problem: a quirk of the calendar means there are only 27 days between Thanksgiving and Christmas, five fewer days than usual, so retailers have a number of tricky balancing acts they’ll need to pull off to make sure it really is the most wonderful time of the year.

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What the class action against Coles and Woolworths means for ‘The Big Two’

Inside Retail

The ACCC’s lawsuit against Coles and Woolworths for allegedly misleading consumers about the price of essential products has now been spun into a class action lawsuit by the Gerard Malouf and Partners law firm. For Jim Ritchie, founder and strategy partner at branding agency US+US, the price drop class action and ACCC legal action against the Australian supermarket points to something much larger.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Retail Trends in Vaping: What’s Driving Sales for Vape Juice Brands

Retail Focus

The vaping industry has seen a lot of growth over the years, driven by evolving consumer preferences, regulatory changes, and advancements in technology. For vape juice brands, staying competitive in the retail market requires a deep understanding of the latest trends influencing sales. By tapping into these trends, brands can better cater to consumer demands and position themselves for success.

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BJ’s Wholesale Club To Raise Membership Prices for the First Time in 7 Years

Retail Wire

BJ's has hiked its membership prices for customers.

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Amazon Doubles Down on Live Shopping for Black Friday

Retail TouchPoints

Amazon has partnered with video commerce platform TalkShopLive to beef up its livestreaming efforts this holiday season with new shows from Martha Stewart, Jennifer Hudson and more. The collaboration will kick off on Black Friday, with TalkShopLive producing a series of new shows for Amazon Live , the e-tailer’s livestreaming service. Martha Stewart, Jennifer Hudson, Eva Mendes, and Kimberly Schlapman of the country music group Little Big Town will each host live shows showcasing a curation of A

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Nick Scali at risk of missing profit guidance due to container shipment delay

Inside Retail

Nick Scali is at risk of not meeting its first-half net profit guidance for Australia and New Zealand due to delays in the delivery of its products. One of the furniture retailer’s freight forwarders and custom agents is now under the administration of a liquidator, resulting in the company’s containers remaining stuck at the port. Nick Scali has made an application to the Federal Court of Australia to facilitate the release of the company’s containers through giving certain un

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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

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Why VPS Hosting Is a Game-Changer for Online Retail Businesses

Retail Focus

The online retail industry is going from strength to strength. However, with increased competition and growing customer expectations, staying ahead in the market requires more than just a user-friendly website. It demands robust infrastructure capable of handling high traffic, ensuring security, and offering scalability. Virtual Private Server (VPS) hosting is proving to be a game-changer for online retail businesses, offering the perfect mix of performance, flexibility, and affordability – keep

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DoorDash Introduces New Features To Make Holiday Shopping Easier, Faster, and More Affordable

Retail Wire

DoorDash is ramping it up for the holiday season.

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Unwrap Holiday Growth: The Top Benefits of Joining an External Loyalty Program this Season

Retail TouchPoints

As the holiday season approaches, retailers are under intense pressure to deliver results, with only 27 days between Thanksgiving and Christmas. Rising debt and higher cost of living are contributing to forecasted slower retail sales this year, making it more crucial than ever for brands to stand out. While events like Black Friday and Cyber Monday are still expected to attract crowds and drive online traffic, competition for consumers’ carefully guarded share of wallet will be fiercer tha

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H&M to phase out Monki as it expands Weekday label

Inside Retail

To streamline its brand portfolio, H&M Group will integrate the Monki label into its Weekday brand and rebrand all of its Monki stores. The full merger of Monki into the Weekday platform is slated for next year, covering both online and off-line retail. As part of the integration, some Monki stores will be converted into multi-brand Weekday destinations, while others will be closed.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt