Sat.Jul 27, 2024 - Fri.Aug 02, 2024

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Fast Food Restaurants Continue Price Wars

Retail Wire

The urgency for discounts has grown as fast food sales have slowed and casual dining establishments have gained market share with their own value offers. Nonetheless, there are worries that continuous discounts might damage profits, similar to the issues experienced with Subway's former $5 footlong deal, which caused operational and financial difficulties.

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Apple Store Employee Union Wins 10% Raises for Maryland Store Workers

Retail TouchPoints

More than two years after the first Apple store’s employees voted to unionize, the International Association of Machinists and Aerospace Workers’ Coalition of Organized Retail Employees (IAM CORE) has negotiated an agreement with the tech retailer for workers at its store in Towson, Md. The approximately 85 union members working there had voted to authorize a strike in May 2024.

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Ted Baker to close all UK stores in next 3 weeks

Retail Gazette

Ted Baker administrators plan to shut all of its UK stores within the next three weeks. Since the business behind the fashion retailer’s UK arm, No Ordinary Designer Label, collapsed in March, 15 shops have closed, however all remaining store staff have been told they will lose their jobs, according to The Sun. It is understood that despite the message to employees, the plans have not been finalised.

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Carl’s Jr’s Australian licensee collapses into administration

Inside Retail

Carl’s Jr’s Aussie master franchisee CJ’s Group has placed its 24 restaurants in administration and appointed KPMG Australia’s David Hardy, George Georges and Emily Seeckts as voluntary administrators. After an initial assessment, the administrators will continue to trade four of the restaurants owned and operated by CJ’s Group. The voluntary administration does not include a further 25 restaurants which the CJ’s Group has sub-franchised.

Location 279
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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The Oakley Exoplanetary Bunker in the Heart of Paris

Retail Focus

This summer, as athletes prepared for the biggest competition of their lives, the prestigious Palais Brongniart was reborn as a haven to escape the chaos of the games. “The Oakley Exoplanetary Bunker”, a brutalist-inspired safehouse, immersed visitors in the brand’s rebellious history, offering a journey through Oakley’s almost 50 years past, present, and the vision that shapes its future. “At Oakley, we don’t believe in predicting the future; we believe in creating it.

ATS 147
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Unionized Virginia Costco Employees Vote to Strike

Retail TouchPoints

In a “near unanimous” vote, Costco employees in Norfolk, Va. represented by Teamsters Local 822 have authorized a strike following more than eight months of negotiations, according to the union. Nearly 250 Costco warehouse workers voted to join the union in January 2024. Additionally, Teamsters Local 174 also is in negotiations for more than 150 Costco drivers in Sumner, Wash., who voted to join the union in April 2024.

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7-Eleven trials next next-gen Pay & Go tech

Inside Retail

7-Eleven Australia has launched a 10-store trial of the next generation Pay & Go technology to test new ways to give customers a faster way to shop. The new tech uses computer vision to enable customers to pay for their purchases without scanning items. Customers simply tap their debit or credit card or use the app to pay. The system automatically adds up the items, processes payment, and sends the receipt to the customer.

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Axel Arigato opens flagship store in Covent Garden’s Seven Dials

Retail Focus

Shaftesbury Capital has announced that Axel Arigato, the global Swedish footwear brand, has opened its flagship store at 21-23 Earlham Street in Covent Garden’s Seven Dials neighbourhood. Located in the heart of Seven Dials in an anchor unit opposite the iconic sundial pillar, the launch of the international lifestyle brand underscores Covent Garden’s status as the leading destination for flagship stores from innovative, world-class concepts.

Outdoor 147
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Blue Jeans Go Green: Target Launches Denim Take-Back

Retail TouchPoints

From Aug. 4-10, Target will accept up to five used denim items in exchange for a 20% discount code on new denim apparel purchases, delivered via its Target Circle loyalty program. The offer, which must be redeemed by Aug. 10, covers apparel in any condition and from any manufacturer, including both Target-owned brands and national brands like Levi’s.

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McDonald’s Rolls Out Largest Burger Ever, Clocking in at More Than 1,000 Calories

Retail Wire

The jumbo-sized McDonald's burger is the chain's latest attempt to boost sales.

ATS 288
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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Mosaic Brands confirms loss looms for fiscal FY24

Inside Retail

Mosaic Brands has confirmed it will report trading and statutory losses for the last fiscal year, with a pretax deficit in the range of $15 million to $20 million expected. The fashion retailer forecasts an operating EBITDA loss of between $5 million and $10 million. The company said it continues to anticipate a recovery in the first half of the current fiscal year as it works on resolving operational issues.

Fashion 290
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SpaceandPeople Bring Full End-to-End Retail Solutions to over 300 Prime Locations Across the UK and Europe

Retail Focus

SpaceandPeople , leaders in delivering high footfall spaces to retailers for nearly 25 years, has created a revolutionary new end-to-end service for brands and businesses who want a fully flexible physical mid mall retail solution. Rock Up and Pop Up has been specifically designed to allow any business – regardless of size or budget – to bring a tailored, in-person retail experience to shopping venues and travel hubs across the UK and Europe.

Location 147
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Saks Shifts San Francisco Store to Appointment-Only in Response to Area Crime

Retail TouchPoints

Saks Fifth Avenue is switching its downtown San Francisco location to an appointment-only format beginning Aug. 28 in what is believed to be a first for a department store. The move was reportedly prompted in large part by a rash of crime and a resulting decline in foot traffic in the Union Square shopping district where the store is located. The same circumstances already have prompted the closure of nearly 40 other retailers’ stores, including Macy’s , Anthropologie and Nordstrom.

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Burger King Under Fire After Mom Allegedly Finds Blood ‘Spattered’ on 4-Year-Old’s Food

Retail Wire

Burger King said it was "concerned" by the accusation.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Crocs booked higher net income in the second quarter

Inside Retail

Crocs says its net income rose by 7.8 per cent in the second quarter to US$228.9 million as revenue grew 3.6 per cent to $1.11 billion. Crocs brand’s revenue increased 9.7 per cent to $914 million with its direct-to-consumer revenue rising 12.5 per cent to $479 million and wholesale revenue growing 6.9 per cent to $435 million. By market, Crocs brand’s sales climbed 3 per cent to $489 million in North America and soared 18.7 per cent to $425 million internationally.

Wholesale 278
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M Core transforms Retail Centre in Washington in time for 50th Anniversary

Retail Focus

M The Galleries , Washington, (formerly known as The Galleries) is preparing to mark its 50 th anniversary this month (23 rd July) with a new brand and an enhanced tenant line-up. The centre, which was acquired by national commercial property and investment collective, M Core , in 2022, has undergone a number of significant changes in the last two years.

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Family Dollar Seeks to Optimize Customer-Centric Assortments

Retail TouchPoints

Family Dollar has partnered with First Insight to refine its merchandise assortment strategy using the solution’s predictive analytics and actionable data. The deployment is designed to reduce the risk of markdowns and stock shortages while also limiting the impact of underperforming products. “Listening to our customer and inspiring her with everyday essentials and must-have items of the season is at the core of everything we do,” said Bonita Price, SVP of Merchandising at Family Dollar in a st

Markdowns 248
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Domino’s Pizza Delivery Hikes Result in More Pickup Orders. Here’s Why That Matters

Retail Wire

Domino's Pizza is now faltering following a boom.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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E-commerce experts talk empowering staff through AI exploration and innovation

Inside Retail

Innovative, tech-driven e-commerce strategies can help optimise retail business models, and businesses that engage staff in this pursuit are best placed to improve theenhanced customer experience and simultaneously encourage talent retention. This was the topic of a panel discussion at the Online Retailer conference in Sydney last week , where five retailers talked about the misplaced fear around artificial intelligence (AI) in the workforce and how it can be used to create effective content.

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55% of Gen Z have made an online purchase while browsing social media

Retail Dive

A new survey from Walmart and Morning Consult indicates that social media is becoming a key platform for product discovery.

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Etsy to Beta Test Loyalty Program

Retail TouchPoints

In mid-September, Etsy will launch a closed beta test of Etsy Insider, the marketplace’s new buyer loyalty program. Select U.S. buyers will be able to take advantage of benefits including free U.S. domestic shipping on many items, first access to special discounts and merchandise and a limited-edition annual gift designed by an Etsy seller. The program will be funded by Etsy and through a planned membership fee, with no cost to Etsy sellers.

Shipping 244
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Synchron Implants ChatGPT in Human Brain

Retail Wire

ChatGPT has teamed up with Synchron and the two have begun successfully implanting ChatGPT inside human's brains.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Officeworks MD: “Product trends are constantly evolving”

Inside Retail

Officeworks opened its first store on June 16, 1994, in the Melbourne suburb of Richmond, with a range of 4500 products. Thirty years later, in 2024, that range has grown tenfold to around 40,000 products both in-store and online. From the beginning, the retailer has been dedicated to supplying customers with technology, stationery and office furniture.

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Creating Unified Retail Experiences

Tokinomo

Creating a seamless and unified shopping experience has become paramount. Retailers must effectively blend their online and offline channels, harness data to personalize interactions, and build cohesive brand identities across touchpoints. Technology plays a crucial role in achieving these goals, but it also presents its own set of challenges. This article will explore the concept of unified retail experiences, the role of technology in their creation, strategies for implementation, overcoming h

Shopping 130
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Hilco Division Takes Over Operations of Hanes Outlet and Maidenform Stores

Retail TouchPoints

Investment and advisory firm Hilco Consumer-Retail (HCR) has acquired the operations for Hanes Outlet and Maidenform stores. Financial details of the deal, which was completed on July 27, were not disclosed. HCR now plans to amp up the brand’s brick-and-mortar performance with the deployment of its RevUp store management platform and promised that new store experiences will be rolling out in the coming weeks.

Consumer 244
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Pizza Hut Japan Launches New Collaboration With Tamagotchi, Featuring Pink-Dough Pizza

Retail Wire

Pizza Hut's new unique collaboration is sure to entice customers.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Woolworths Group’s supermarkets MD resigns

Inside Retail

Woolworths Group said that Natalie Davis has resigned as MD of its supermarket division, effective at the end of September. Davis is leaving to pursue an opportunity at Ramsay Health Care after serving Woolworths for more than nine years. “Natalie has played a key role in the transformation of Woolworths Group and Woolworths Supermarkets in Australia and New Zealand,” said Brad Banducci , Woolworths Group CEO. “For the last four years as managing director [of] Woolworths Superm

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What Can Retailers Learn From Their Online Counterparts?

Retail Focus

There has been a lot of talk over the past decade or so about the idea of online retailers potentially replacing high-street shops as the first choice for consumers, but both sides have managed to find a balance so far. With that said, online retailers are leading their traditional counterparts in a number of areas, and there are more than a few things that brick-and-mortar can learn.

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How a Retail Media Campaign with Sam’s Club Woke up Serta Mattress Sales

Retail TouchPoints

For several years now, excitement has been building around retail media and what it will unlock: new revenue streams for retailers, better experiences for customers, high-intent audiences and closed-loop attribution for advertisers. But is all that actually happening yet? The short answer is yes. The longer answer is, yes, in cases where the retail media network’s capabilities are well-matched to the advertiser’s needs.

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AI Dominates the Conversation During Meta’s Q2 Earnings Call

Retail Wire

Meta's CEO Mark Zuckerberg announced the company's latest AI ambitions during the Q2 earnings call on Wednesday.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.