Inside Retail
FEBRUARY 16, 2022
Your on-site search bar is one of the most popular ways for customers to find what they are looking for on your site. It also offers conversion rates 1.8x higher than browsing alone! However, most e-commerce businesses treat search as an infrastructure cost like web hosting. Friends, retailers, countrymen… lend me your ears… if there’s one myth to dispel, it’s that search is “just another website feature” or “sunk cost.
Retail TouchPoints
FEBRUARY 17, 2022
In the last 18 months, the infamously poor state of last-mile logistics in Latin America has carried a heavier price than ever. As anxious, confined populations turned to online transactions for nearly all they needed — spurring regional ecommerce market growth of 37% — the formidable terrain, notorious traffic and weak infrastructure have meant woefully long delivery times for more than just the non-essentials.
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Tokinomo
FEBRUARY 15, 2022
Retail is constantly changing to meet the demands of its customers. While eCommerce is seeing a constant rise in customers, many say that physical or brick and mortar retail is dead. We beg to differ, especially since physical retail is growing and evolving as we speak.
Retail Wire
FEBRUARY 17, 2022
LVMH Louis Vuitton Moët Hennessy SE has increased prices on its handbags between six and seven percent overall with the belief that it will not negatively affect purchasing. “We have an advantage on quite a few other companies and groups, which is that we have a degree of flexibility on our prices,” said Bernard Arnault, LVMH’s chairman and CEO. “In the face of inflation, we have the ways and means to react.”.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Inside Retail
FEBRUARY 14, 2022
Ebay, Australia’s second-largest online marketplace, is launching a fulfilment service for vendors opening the way for 40,000 local sellers to contract out deliveries. The program has been set up in partnership with the global logistics firm, Orange Connex, launching with two Sydney fulfilment centres. Other centres are planned for state capitals. Ebay Australia’s director of shipping, Hayat Horma said the marketplace will offer vendors fast delivery options, competitive shipping rates, end-to-t
Retail TouchPoints
FEBRUARY 15, 2022
Inflation, product shortages and economic uncertainty are on everyone’s mind, from the White House to your house. Even for an industry that has been characterized by change over the past two years, it feels like grocery — and especially digital grocery — is poised to experience upheaval in the coming 12 months. So what changes should we expect to see in 2022?
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
FEBRUARY 17, 2022
Research shows that productivity doesn’t suffer when the work week is cut from five days to four. Countries and companies are now seriously moving in this direction, adding to workers’ calls for more to follow this workweek path.
Inside Retail
FEBRUARY 17, 2022
Australia’s two most populous states, NSW and Victoria, have eased Covid restrictions from today, moves retailers expect will make it easier for regular trading. In Victoria, density limits will ease in hospitality venues, and check-ins will no longer be required at supermarkets and retail stores, however rules requiring face masks to be worn indoors will remain in place.
Retail TouchPoints
FEBRUARY 18, 2022
Retailers and delivery companies are forming new partnerships as the rapid delivery market heats up. Albertsons will work with DoorDash to offer 30-minute delivery in more than 20 cities, while Grubhub will expand the Grubhub Goods branded convenience concept nationwide in collaboration with 7-Eleven. Shoppers in cities including Los Angeles, Denver and Seattle can now choose 30-minute delivery for more than 6,000 items from Albertsons banners including Safeway , Vons , ACME Markets , Jewel-Osco
Retail Focus
FEBRUARY 16, 2022
Experiential design agency Green Room has partnered with performance footwear and apparel brand HOKA on a new global store concept which has launched in China and SE Asia. The partnership has crafted an iconic, inspiring, community-fuelled retail concept – a true celebration of the HOKA brand – due to be rolled out to multiple locations and formats across the globe, from flagships, to concept stores, shop-in-shops, pop-ups, and outlets.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Retail Wire
FEBRUARY 14, 2022
Johnson & Johnson will argue in court that it should be able to pursue bankruptcy for its talc unit to resolve 38,000 claims against the company and its products.
Inside Retail
FEBRUARY 14, 2022
Mirvac is partnering with Mys Tyler, a fashion-tech body-positive app, to host its second Stylists in Residence event at Birkenhead Point Outlet Centre in Sydney. The harbour-front shopping centre will house a bespoke space for Mys Tyler stylists where they can work, host clients and collaborate with peers. A masterclass has been created by the stylists to empower women of all body sizes, shapes, cultures and styles to love their bodies and dress with confidence. .
Retail TouchPoints
FEBRUARY 16, 2022
Digital accessibility is becoming a big topic in retail, and it’s easy to see why: one in four American adults, or 61 million people, identify as having some kind of disability, according to Perkins Access. Globally, shoppers with disabilities spend $1.2 billion annually, and retailers looking to earn their business need to make their shopping experience as pleasant as it is for any other customer. “ The audience of people with disabilities is larger than most people think ,” said Geoff Freed, D
Retail Focus
FEBRUARY 17, 2022
Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies. Founded in 1980 in Anaheim, California, PacSun’s founding mission is to deliver an exclusive collections of brands and styles to a community of inspired youth, to create a l
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Retail Wire
FEBRUARY 18, 2022
Kroger is getting ready to open an Ocado automated spoke distribution facility in Oklahoma and, similar to what it has done in Florida, will enable consumers in the state to order from the grocer without having a physical store presence.
Inside Retail
FEBRUARY 15, 2022
Government-backed battery recycling scheme B-cycle has launched nationwide, aimed at combating a growing waste stream. Research indicates there are as many as 150 million loose or removable used batteries stored in homes across the country, used in tools, toys, wristwatches and remote controls. The program aims to prevent 90 per cent of those from reaching landfill.
Retail TouchPoints
FEBRUARY 14, 2022
People watch the Super Bowl to be entertained and to take part in one of the few remaining cultural experiences that’s shared in real time. This, of course, makes the stakes high for advertisers: not only is ad time costly (the average rates for a 30-second spot rose 5% this year to reach $4.8 million , or $160,000 per second), but there’s intense focus on their content even by people who don’t watch the game itself.
Retail Focus
FEBRUARY 16, 2022
London Designer Outlet (LDO) has today announced that global sportswear brand Nike is set to increase its footprint at the centre by more than two thirds, as the leading fashion and lifestyle destination prepares for a bumper year of new brand arrivals. Following nearly eight years of successful trading, Nike will this month take possession of the new unit, increasing its store size by 68% from 9,200 sq ft to 15,500 sq ft at London Designer Outlet – part of developer Quintain’s transformat
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Retail Wire
FEBRUARY 18, 2022
A group representing U.S. publishers has written to leaders of the Senate Judiciary Committee in support of two bills intended to open up competition to smartphone app stores. “Platforms should be able to moderate their services to protect consumers, police IP theft and prevent security lapses. However, some dominant platforms have leveraged their privileged status as gatekeeper to unfairly compete in other markets,” the group wrote in a letter to Sen.
Inside Retail
FEBRUARY 16, 2022
Hallenstein Glasson has warned shareholders both sales and profit will be down in the six months to February 1. In a trading update, Stuart Duncan, group CEO, said trade in a number of its stores continued to be disrupted by Covid-19, resulting in 5432 lost trading days. Online sales – which now account for 33 per cent of group turnover – made up for some of that impact.
Retail TouchPoints
FEBRUARY 18, 2022
The past two years have seen a rapid evolution of retailers’ digital operations, and perhaps more importantly led to a dramatic shift in the role that ecommerce plays in the overall shopping experience. “The whole idea of what portion of the buying journey is digital versus physical has shifted,” said Ricardo Belmar, Director of Partner Marketing for Retail and CPG at Microsoft in an interview with Retail TouchPoints.
Nvidia
FEBRUARY 17, 2022
Recent strides in the efficacy of AI, the adoption of IoT devices and the power of edge computing have come together to unlock the power of edge AI. This has opened new opportunities for edge AI that were previously unimaginable — from helping radiologists identify pathologies in the hospital , to driving cars down the freeway , to helping us pollinate plants.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail Wire
FEBRUARY 18, 2022
Canadian Tire has ordered its spring and summer products early and chartered its own cargo ships in an effort to stay ahead of possible supply chain disruptions. It’s a strategy that the retailer has used to avoid surge shipping charges and keep store shelves stocked during the pandemic.
Inside Retail
FEBRUARY 15, 2022
Anna Lee, the current COO at online fashion and lifestyle marketplace The Iconic, is leaving to head up Australian customer-loyalty program company Flybuys. . Lee will succeed current CEO, John Merakovsky, who will depart in April. Lana Hudson, Flybuys’ CFO, will hold the interim CEO role before Lee begins working on June 13. “Flybuys has an exciting growth trajectory and I’m pleased to be handing the reigns to a leader of Anna’s calibre,” Merakovsky said.
Retail TouchPoints
FEBRUARY 16, 2022
Kohl’s has identified the next 400 stores that will be adding Sephora at Kohl’s shops this year as it continues toward its goal of 850 shop-in-shops by 2023. From Alaska to Maine, the 400 stores will span 36 states and bring the current Sephora at Kohl’s location total to 600. Introduced in fall 2021 , Sephora at Kohl’s features a 2,500-square-foot fully immersive beauty experience that mimics the look and feel of a freestanding Sephora.
Cisco Retail
FEBRUARY 15, 2022
Much like in sports, preparedness is often the name of the game when it comes to security. That’s why, leading up to this past weekend, the NFL teamed up with Cisco to make sure its Super Bowl LVI network infrastructure was as secure and resilient as possible. Since it’s a live event, 100 percent uptime is imperative for the Super Bowl, ensuring fans don’t miss a moment of the action.
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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.
Retail Wire
FEBRUARY 17, 2022
Kering, the parent company of Gucci, Balenciaga and Yves Saint Laurent, is on the hunt for luxury acquisitions, possibly in jewelry. The company plans to expand its U.S. store count in cities such as Atlanta, Austin, Charlotte and Nashville.
Inside Retail
FEBRUARY 15, 2022
Few areas of the economy have been as affected by Covid-19 as the retail sector. Non-food retailers have been forced to close, switch to online or click-and-collect, and switch back again. Food retailers became essential frontline workers and dealt with a time of booming sales and insatiable demand. There has been volatility, uncertainty, frustration, and panic buying.
Retail TouchPoints
FEBRUARY 15, 2022
As consumers spend more time and money online, brands need to do more to ensure their site experiences are relevant and engaging. During this episode of TouchPoints TV, Brian McGlynn, GM of Ecommerce for Coveo, breaks down how AI can help teams understand consumer “clues,” piece them together and tailor site experiences accordingly. He also reveals the secrets to successful A/B testing, especially as consumer behaviors continue to change.
Cisco Retail
FEBRUARY 16, 2022
Co-Author: Sanjay Hooda, Distinguished Engineer, Enterprise Network Engineering. Expo 2020 is a global event that is taking place in Dubai from October 2021 through March 2022. It is the first World Expo hosted in the Middle East, Africa, and South Asia (MEASA) region with approximately 192 countries participating. The Expo site extends across 4.38 square kilometres, with hundreds of buildings including exhibition centres, hotels, parks, international participant pavilions, restaurants, and resi
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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