Retail TouchPoints

DECEMBER 27, 2024

Retailers have to start understanding Gen Z. Theyre in their late teens to mid-20s and have far more purchasing power than we give them credit for. Theyll reach $12 trillion by 2030. Theyve grown up with devices in hand, and social media is their base of operations. But reaching them requires more than flashy social campaigns or discounts theyre more resilient to being marketed to as well as ham-fisted attempts to study them.

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Inside Retail

DECEMBER 9, 2024

Bed Threads, The Iconic, and Oroton ranked ahead of other retailers in November for overall returns experience in the Online CX Index, Australias first and only online retailer performance platform powered by real data. The Online CX Index, a partnership between Inside Retail and Humii, covered the returns experience for November, from customer re-packaging and returning a product to receiving their refund.

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Retail Wire

DECEMBER 24, 2024

Wendy's is closing several locations before the year is over.

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Retail Focus

DECEMBER 3, 2024

It’s official – long gone are the days of the standalone Black Friday and Cyber Monday discounts. Now, securing sought after products at the best price is becoming increasingly chaotic for consumers, with prices fluctuating during a number of weeks across the Golden Quarter. Forget deal or no deal, it’s more like deal or disappointment for consumers, leaving much to be desired in terms of results for retailers.

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Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Tokinomo

DECEMBER 11, 2024

Seasonal trade marketing is a game-changer for FMCG brands. Holidays, cultural events, and changing seasons create windows of opportunity to captivate consumers, drive foot traffic, and increase product turnover. These campaigns not only cater to consumer emotions but also strengthen relationships with retailers by enhancing store experiences.

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Retail Gazette

DECEMBER 3, 2024

Tesco and Waitrose are among the supermarkets facing backlash after a BBC investigation alleged their ‘Italian’ tomato purée may contain tomatoes grown and picked in China using forced labour. A BBC Eye investigation found that Britain’s largest supermarket is one of several supermarkets marketing its own-brand tomato purée as ‘Italian’, but claimed contains tomatoes grown in both Italy and China.

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Inside Retail

DECEMBER 4, 2024

Prada and Miu Miu’s new partnership with Snapchat’s Bitmoji platform, allows customers to deck-out in designer threads for a fraction of the price. High-profile fashion collaborations are nothing new, but does making luxury accessible and marketing it to a younger audience come at a cost? Bitmoji, is a platform subsidiary of social media platform Snapchat, and there are over 2.7 billion Bitmoji avatars globally.

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Retail Wire

DECEMBER 26, 2024

The pet food recall was voluntary.

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Retail Focus

DECEMBER 11, 2024

The Mark Ingram Atelier is synonymous with being at the heart of luxury and fashion, situated just steps away from the vibrant Park Avenue. For the past 20 years, it has been a beacon in bridal fashion, drawing brides from around the globe who seek not only the finest couture but also an intimate, personalised experience in a setting rich with history and sophistication.

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Clienteling Fashion Shopping Space Planning 264

Tokinomo

DECEMBER 19, 2024

The holiday season is a time for joy, togetherness, and festive cheerand brands often seize the opportunity to create commercials that capture the spirit of Christmas. In 2024, FMCG brands and retailers have outdone themselves, delivering creative, heartwarming, and memorable campaigns that not only entertain but also reflect themes of tradition, kindness, and celebration.

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Speaker: Becky Parisotto

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail Gazette

DECEMBER 4, 2024

The sector has had its fair share of collapses this year, which has resulted in some of the industry’s biggest acquisitions. As the year draws to a close, Retail Gazette takes a look back at the retailers that went bust over the past 12 months. Homebase Homebase became the latest casualty on the high street last month when it plunged into administration after failing to secure a new buyer.

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Retail TouchPoints

DECEMBER 2, 2024

Easing inflation, the looming threat of potential tariffs and heavy discounting saw Americans spend in record numbers over the Thanksgiving weekend, with U.S. retail sales (excluding automotive) up 3.4% on Black Friday according to Mastercard SpendingPulse , which measures in-store and online retail sales across all payment types. Online sales saw an even bigger bump, with Adobe Analytics reporting a new milestone for ecommerce on Black Friday as consumers spent a record $10.8 billion online, up

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Inside Retail

DECEMBER 5, 2024

When you think about the types of businesses millennials and Gen Z consumers frequent, apparel or beauty brands may come to mind first, but what about home goods? Research shows that millennials make up an increasingly large part of the consumer base for home goods and furnishings, which includes products ranging from bedspreads to furniture. Data collected by the National Association of Realtors also found that millennials made up 43 per cent of home buyers in 2021, the largest generational gro

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Marketing Apparel Consumer Accounting 244

Retail Wire

DECEMBER 25, 2024

The pork recall involves over 10,000 pounds of products.

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Consumer 299

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Customer Experience

Retail Focus

DECEMBER 4, 2024

Norwegian family-owned watchmaker Urmaker Bjerke has opened Europe’s largest luxury watch house at Eger quarter in Promenaden, Oslo’s Fashion District. Bjerke House, set over 2,965 sq. m. across three floors, will be home to brands such as Patek Philippe, Cartier, OMEGA, Tudor, Panerai, IWC Schaffhausen, Blancpain, Longines, Hublot and Breitling. The space will also act as the headquarters of Urmaker Bjerke , with six different entrances for the store’s most well-known brands.

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Retail TouchPoints

DECEMBER 30, 2024

Convenience store chain Yesway is continuing its aggressive U.S. expansion by opening five new Allsups stores in New Mexico and Texas. In October 2024, the company announced the opening of eight new locations across New Mexico, Oklahoma and Texas within a six -month period. These new stores each span 6,277 square feet and operate 24 hours a day, offering a variety of private label products, including fresh bread, milk and eggs, as well as Allsups famous burritos.

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Location Store Operations Customer Experience ATS 254

Retail Wire

DECEMBER 7, 2024

In-N-Out Burger isn't very popular in a Woodland Hills community.

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Location 306

Retail Focus

DECEMBER 12, 2024

The 2024 edition of MAPIC has now closed, but once again it has affirmed itself as an indispensable business platform in an ever-evolving industry. Despite the many challenges facing the retail sector, these three days of networking and information exchange demonstrated that the sector’s fundamentals remain strong and its determination unwavering.

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Retail TouchPoints

DECEMBER 6, 2024

More than two-thirds ( 67% ) of American adults with an income of $100,000 or more are parents, representing a lot of spending power. And now, as a whole new demographic ( Gen Z ) ventures further into parenthood, brands and retailers need to adapt their strategies to reflect this cohorts behaviors, priorities and even beliefs. That is why Carters, the baby and childrens retailer behind Carters, OshKosh BGosh, Little Planet and Skip Hop , recently implemented a fresh direction and approach that

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Retail TouchPoints

DECEMBER 18, 2024

As ecommerce continues to grow, various states are introducing or planning to introduce Retail Delivery Fees (RDFs). U.S. ecommerce sales reached an impressive $1.1 trillion in 2023, accounting for 22% of total retail sales , with projections suggesting an increase to $1.9 trillion by 2029. This growth is driven by technological advancements and evolving consumer preferences alongside the emergence of new competitors responding to changing market dynamics.

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Accounting Point of Sale Consumer Planning 256

Retail Wire

DECEMBER 30, 2024

Do you remember JOLT Cola?

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Inside Retail

DECEMBER 5, 2024

Flying Tiger Copenhagen has officially landed in Australia and is bringing its signature maze store layout and playful seasonal products with it. The European brand has partnered with Bernardi Group to establish a presence in Australia. The first two stores will open in Sydneys Stockland Shopping Centres before adding three further stores in New South Wales to its bricks-and-mortar network in 2025.

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Store Layout Consumer Shopping Location 248

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

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Accounting

Inside Retail

DECEMBER 2, 2024

Collins Foods booked slightly higher revenue in the half-year ended October 30, reflecting modest growth in Australia and softness in Europe. The fast food chain operator saw revenue from continuing operations rise 1.2 per cent year over year to $703.5 million. KFC Australia’s revenue increased 2.7 per cent to $536.8 million, thanks to six net new restaurants during the period.

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Inside Retail

DECEMBER 1, 2024

Metcash’s earnings slightly declined despite revenue increasing in the fiscal first half. The company’s revenue grew 6.3 per cent to $9.6 billion for the six months ended October 31, reflecting growth in food, liquor, and hardware segments bolstered by acquisitions. Underlying earnings before interest and taxes slid 0.2 per cent to $246.1 million while underlying profit after tax fell 5.5 per cent to $134.6 million due to lower earnings in hardware and liquor.

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Retail TouchPoints

DECEMBER 11, 2024

In 2020 my beloved local Fairway went under, and for five years the store space has languished, sitting dark and empty alongside several other shuttered chains: Modells , Subway (although somehow the Kohls has survived). However, one month ago the lights turned back on with bright green flag chains strung across the parking lot and a large banner, Amazon Fresh announced that it was now open for business.

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Retail Wire

DECEMBER 27, 2024

In-N-Out Burger's owner says there was too much crime at the Oakland location.

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Location ATS 279

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Inside Retail

DECEMBER 5, 2024

MJ Bale has collaborated with North Sails to launch a 15-piece all-action marine collection, marrying natural and sustainable fibres with sailmaking expertise. The capsule includes a reversible Regatta jacket, Bertrand gilet, limited-edition ‘Smerelda’ deck blazer, chambray overshirts, vintage French terry sweats, cargo shorts and pants, cotton knits, co-branded polos and swim shorts.

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ATS Accessories Fashion 278

Retail TouchPoints

DECEMBER 4, 2024

When Edward and Judy Kwon founded Calpak 35 years ago, they modernized the luggage and travel goods sector by investing in innovative design and marketing. Over the past seven years, the brand’s VP of Marketing, Jeannie Shin, has witnessed and supported this evolution, especially as the brand built its direct-to-consumer (DTC) business online. But as many brands have learned, the major growth unlock for Calpak’s next phase was physical retail — especially given the highly visual and tactile natu

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Inside Retail

DECEMBER 3, 2024

Dean Salakas is selling The Party People to Sydney Party Decorations, the same entity that bought The Party People’s Mega Party Warehouse store in Campbelltown earlier this year, for an undisclosed price. As part of the agreement, Salakas will step down from The Party People effective December 17, after 17 years in the role. “It’s a mixture of emotions but I am so grateful for my journey having worked with some great people and partners along the way,” Salakas wrote on LinkedIn

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Retail Wire

DECEMBER 25, 2024

Taco Bell will no longer be carrying these popular items.

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Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion