Wiser
SEPTEMBER 7, 2021
How do you get your products into the hands of excited customers? Through a strong reseller network. A reseller network is your collection of partner retailers who will stock your products—they could be brick-and-mortar stores, eCommerce sites, or a mix of both. No matter which resellers you have, there’s always a level of risk in choosing the best partners for you.
Talking Retail
SEPTEMBER 1, 2021
Southern Co-op is installing motor-racing technology to help cut the loss of cold air from the fridges in its stores, reducing greenhouse gas emissions. The regional co-operative is putting the technology in 96 stores and using it to reduce cold air being lost into the aisles. The technology, developed by motor racing engineer Wirth Research, This story continues at Formula 1 engineering helps improve convenience store fridges.
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Retail Dive
SEPTEMBER 7, 2021
The two retail names are betting on each other in a shop-in-shop rollout, but branding alone won't make their partnership work.
Inside Retail
SEPTEMBER 9, 2021
The backlash toward leather-good brand Hermès has sparked protests around the world from affiliates of PETA after footage emerged last week of the “barbaric” conditions of its crocodile farm suppliers. In Paris, London and New York, PETA activists stood outside Hermès stores in crocodile masks, holding bloodied handbags and signs, protesting the business to stop the poor treatment of animals.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Retail TouchPoints
SEPTEMBER 1, 2021
Workwear brand Carhartt is recognizing the importance and value of labor by teaming up with heavy metal band Metallica’s All Within My Hands foundation, with the goal of training a new generation of skilled workers. Carhartt will donate all online sales on Labor Day 2021 to the foundation’s Metallica Scholars workforce education program, which connects students to hands-on learning and provides support to 23 schools via the American Association of Community Colleges.
Retail Focus
SEPTEMBER 9, 2021
After an exciting process of reviewing a record amount of entries, the shortlist for the third Creative Retail Awards has been revealed. The Awards recognise and reward innovation and excellence in retail design and experience from around the world. The winners and highly commended entries will be announced at a unique awards ceremony to be held at Proud Embankment on 14th October 2021.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
SEPTEMBER 15, 2021
Supply chain disruptions have hit the artificial Christmas tree business and that is forcing prices of available inventory higher. The artificial market generates over $1 billion in annual sales. Eighty-five percent of American homes used fake trees in their homes last Christmas.
Intelligence Node
SEPTEMBER 21, 2021
Table of Contents Gearing Up for the 2021 Holiday Shopping Season While it feels like just yesterday brands and retailers were navigating their first holiday shopping season since the onset of COVID-19, here we are again, preparing for the second holiday season amidst the pandemic. While most countries have opened up for business again and […].
Inside Retail
SEPTEMBER 12, 2021
Retailers have 11 billion reasons to look forward to this Christmas period, according to the Australian Retailers Association. Aussies are expected to spend an average of $726 each, with most (79 per cent) preparing to spend the same or more than they did last year, according to joint research by the ARA and Roy Morgan. This is compared to last year’s expectations, which saw Aussies wanting to spend around $500 each.
Retail TouchPoints
SEPTEMBER 20, 2021
Augmented reality is no longer just for humans — online pet supply retailer Chewy is bringing one of the web’s hottest trends to our four-legged friends with the new “Fur-tual Boutique” virtual try-on experience. The AR tool lets dogs and cats virtually try out seven of Chewy’s most popular Halloween costumes from Frisco, including Cowboy, Killer Doll, Granny and Superhero.
Speaker: Becky Parisotto and John Vurdelja
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
Retail Focus
SEPTEMBER 17, 2021
Following on from the successful House of Colour Play store concept launch in 2017, ETUDE wanted to revisit the sweet and playful aesthetic of the brands roots with a renewed retail identity. To appeal to today’s more digitally native customers Design4Retail (d4r) were asked to transform the retail store environment focusing on the experience and introducing digital content from the brands online world.
Tokinomo
SEPTEMBER 23, 2021
Grocery stores and other retail shops focused on hygiene and safety during the Pandemic, which was expected. However, sustainability in retail remains a key priority for customers. How can retailers adapt and offer sustainable alternatives if they have more pressing problems, like the supply chain ?
Retail Wire
SEPTEMBER 23, 2021
Target said it plans to focus on providing five million more hours to its current employees throughout the holiday season and reduce the number of new hires it brings on. “We have worked to provide our team members with more consistent schedules, which means more consistent paychecks and a more consistent way to manage their life,” said Melissa Kremer, Target’s chief human resources officer. “Additionally, we are offering more hours to team members who want them and conti
Intelligence Node
SEPTEMBER 6, 2021
We are excited to announce that we have completed a rebranding exercise that aligns our products and services with the evolving eCommerce landscape. Intelligence Node, a product intelligence platform that empowers online businesses to win customers and grow margins, is now positioned to better communicate our breadth of expertise and the total value of our […].
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Inside Retail
SEPTEMBER 29, 2021
Kate Morris has co-founded a new private equity firm in an effort to knock down the walls she faced as a female founder raising capital for Adore Beauty. The new venture, Glow Capital Partners, aims to help purpose-led founders make a positive impact through business, according to Morris. “My experience as a woman founder trying to raise capital was one of walking into rooms full of men in suits,” said Morris.
Retail TouchPoints
SEPTEMBER 3, 2021
In every organization, marketing plays an important role in defining, socializing and managing the customer experience (CX). However, the relationship between the customer experience and the marketing teams is often disconnected. This disconnect can be particularly harmful, as Forrester’s research shows that today’s consumers do not differentiate between the brand experience and the customer experience.
Retail Focus
SEPTEMBER 27, 2021
In celebration of five decades in music, one of the world’s most iconic bands, Queen, will feature in a dedicated experiential pop-up shop at 57 Carnaby Street that opens tomorrow, Tuesday 28th September. The store opens to the public tomorrow morning at 11am with an exclusive launch of a limited edition vinyl of Queen The Greatest Hits. Marked with tomorrow’s date and Carnaby Street for this special occasion, only 1,000 of these limited edition vinyls have been produced.
Tokinomo
SEPTEMBER 6, 2021
You go to the grocery store prepared to shop for the whole week. However, on your shopping list, you have various ingredients, including a bag of spaghetti. Of course, you go to the aisle where you can find pasta and rice. However, a few decades ago, spaghetti was considered an ethnic food and it had a place on the ethnic aisle, along with German hot dogs.
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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.
Retail Wire
SEPTEMBER 28, 2021
Gopuff, the third-party delivery service, is planning on opening a 23,700-square-foot store in Ardmore, PA, at the site of a former local hardware store. The startup has opened other locations but those were for delivery only, which would make the new location the first to also operate a retail business. Gopuff delivers groceries and other everyday essentials in more than 1,000 cities in the U.S. and Europe.
Inside Retail
SEPTEMBER 12, 2021
Almost half of Australian shoppers now use online search and websites to discover new brands, and one in ten do so through social media, according to a new report by Shopify. Online shopping habits have changed a lot in the last few years, with the acceleration caused by the Covid-19 crisis shifting the way consumers view the channel. In Shopify’s ‘This is a store’ survey, 83 per cent of all shoppers said it is crucial that a brand now have an online presence, while 7 per cent said it only matte
Inside Retail
SEPTEMBER 28, 2021
Australians ordered over 1 billion parcels during 2020, a first for the country, according to the latest Pitney Bowes parcel shipping index. In a year that saw bricks-and-mortar shut down for extended periods, forcing many Australians to shop online for the first time, Australia’s parcel volumes hit a new high – with an average of 40 parcels generated per person.
Retail TouchPoints
SEPTEMBER 28, 2021
In a nod to rising last mile costs, Whole Foods is ending free delivery for Amazon Prime members on Oct. 25, 2021. Orders placed through Amazon Prime will include a $9.95 delivery charge designed to help cover operating costs, a Whole Foods spokesperson told CNN Business. Whole Foods delivered three times as many orders in 2020 as it did in 2019, causing the costs associated with equipment and technology to rise.
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Retail TouchPoints
SEPTEMBER 16, 2021
Seemingly every day there’s another announcement about a new feature enabling purchases on one social platform or another. In the last two months alone, TikTok has rolled out dedicated “Shopping Tabs” for Shopify merchants, Twitter began a pilot of its “Shop Module,” and Pinterest made it possible for creators to “control the shopability of their content” by tagging products.
Retail TouchPoints
SEPTEMBER 29, 2021
Shopping has been happening organically on TikTok for a while. Case in point — #TikTokMadeMeBuyIt , which has entered the cultural lexicon and boasts more than 4.6 billion views and counting. What hasn’t been happening much on TikTok is actual buying, until now that is. This week, the social media platform introduced a sweeping set of new tools and advertising products — including product links , live shopping and even a full-service commerce solution — all aimed at expanding TikTok’s reach from
Retail Focus
SEPTEMBER 17, 2021
Located on Kurfürstendamm, in the centre of the city, the Tommy Hilfiger Berlin flagship store has undergone an extensive refurbishment and expansion to include a Tommy’s Coffee and will even include a 40-seat cinema in the near future. Tommy Hilfiger worked with rpa: group to refit the 476 sq.m of retail space which will includes the brand’s entire menswear and womenswear ranges. .
Retail Focus
SEPTEMBER 9, 2021
Landsec has announced the launch of two new retail concepts at Bluewater in Kent. Crep Collection Club, the trend-led sneaker specialists, have opened their first standalone store, whilst accessible fashion concept brand Vanilla has launched its debut space at the destination, following the success of its established online and concession presence. Located adjacent to Jo Malone on the Upper Guild Hall, the 1,042 sq ft Crep Collection Club flagship store represents a bricks and mortar debut for t
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Inside Retail
SEPTEMBER 30, 2021
Australia’s international borders are set to open in November, according to Prime Minister Scott Morrison, though state premiers have already started pushing back. Morrison made the announcement on Friday, noting that the decision was always part of the National Plan. Business groups, which have pushed for the reopening of borders to bring in vaccinated workers and international shoppers, welcomed the move.
Retail TouchPoints
SEPTEMBER 1, 2021
Avery Dennison has signed an agreement to acquire Vestcom , a privately held pricing and branded labeling solution provider, for $1.45 billion in a cash transaction subject to certain closing and post-closing adjustments. Vestcom uses data management capabilities to synthesize and streamline store-level data and deliver item-specific, price-integrated messaging at the shopper’s point of decision.
Retail Focus
SEPTEMBER 3, 2021
Arc’teryx Equipment, the global design company specialising in technical high-performance apparel and equipment, continues its retail expansion in Europe with a new London store. The new Arc’type store in Covent Garden Long Acre will feature a rebranded micro-store concept, centred around 22 of the brand’s most renowned designs. The latest store, which opened on September 1, joins six other Arc’teryx Arc’type stores globally alongside the Arc’teryx brand store in London, Piccadilly Circus.
Retail TouchPoints
SEPTEMBER 22, 2021
Albertsons Companies has teamed up with short-form video platform Firework to bring a shoppable livestream video experience to the websites of several of its banner grocery brands, which include Albertsons , Acme , Kings and Safeway. “This partnership is an important step in Albertsons Companies digital transformation journey to redefine customer engagement in the grocery retail space,” said Chris Rupp, Chief Customer and Digital Officer at Albertsons Companies in a statement.
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
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