December, 2022

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How image management contributes to end-of-year burnout

Inside Retail

As the name suggests, end of year burnout is when you encounter emotional and physical exhaustion and energy depletion, generally associated with the end of year and holiday season busyness. This time of year is often stressful for individuals, so when you accompany the usual Christmas festivities with added work deadlines, pressures, and expectations…for some people this can seem quite overwhelming.

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The Ongoing Battle to Protect Consumer Payment Card Data

Retail TouchPoints

Buying goods online is second nature to most of us. Using our payment card whilst we shop online rarely gives us pause, and the many millions who buy online generally trust the system. However, the recent busy shopping season means it’s a good time to remind ourselves that there is an ongoing battle to make sure that the payment card data of your customers remains secure.

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Is Amazon done disrupting retail?

Retail Dive

The e-commerce giant is looking past the industry to expand its reach, and rivals have figured out ways to compete.

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10 Best T Shirt Wholesaler Options for Your Business

Small Biz Trends

Running a successful apparel business is all about identifying the right opportunities. Customizing blank apparel such as t-shirts has become an increasingly popular option in the clothing landscape for B2C and B2B businesses. If you’re interested in running your own shop selling t-shirts, we’ll walk you through the best wholesalers to consider for your garment needs.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Retail Trend Watch 2023: Here’s What to Look For

365 Retail

Rising inflation, supply chain disruptions, and a rocky economic outlook for 2023 may have retailers feeling spooked this year, especially as companies are still recovering from the pandemic. . But there is plenty of opportunity for brands to use technology to innovate and thrive in the new year. Here’s an overview of the most important trends every retailer needs to pay attention to in 2023.

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How to Set Up an Automation Strategy That Scales

Mulesoft

Over the last few years, one theme has been universal regardless of industry, company size, or geography: every organization is trying to accelerate innovation while maintaining safety and stability. How will enterprises balance the need for accelerated innovation at the edge while simultaneously addressing the need for increased governance over the work of distributed teams […].

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Role of Knowledge Management in the Retail Customer Experience Scenario

Retail TouchPoints

Retail is one of the largest sectors in the world, with a retail sales forecast of $30.3 trillion in 2023. In a market so large and competitive, businesses compete to stand out to deliver bigger and better. The question that arises now is, how can businesses stand out? According to Forbes, today’s business benchmark is customer experience. The key to having that edge over the competition is delivering top-notch customer experience, ensuring the quality of well-trained staff and continuously stud

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Plan To Succeed. What Happens After You Reach Your Crowdfunding Goal?

Retail Bound

When creators talk about building and planning to launch their crowdfunding campaigns, the first topic that comes up is, the funding goal! The entire marketing strategy and pre-campaign is built around reaching the funding goal, however, what happens once you reach it? Do you have a plan for when you succeed? Yes, it’s true that of all the crowdfunding campaigns that launch, just about 40% of them will actually hit their funding goal, still in 2022 that’s 574,200 campaigns went live which means

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7 Types of Tech E-Commerce Businesses Need To Run Well

Small Biz Trends

Plenty of entrepreneurs have found significant success selling products online. Yet running a thriving e-commerce business takes more than just offering appealing items. In fact, one of the strategies to becoming a leading e-merchant involves choosing the right technologies. Of course, not all technologies are alike. That’s why it’s essential to be thoughtful when selecting tech tools.

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Primark opens first store in Romania

365 Retail

Primark, the international fashion retailer, has today opened its first store in Romania at ParkLake Shopping Centre, Bucharest. With an investment of over €10 million in the new store and hundreds of jobs created in the local economy, the opening marks an important milestone for Primark as the retailer enters its 15 th international market. . The much-anticipated flagship store is part of Primark’s ambitious growth plans in Central and Eastern Europe (CEE), where the brand already has stores

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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The 10 Best MuleSoft Blogs in 2022: A Roundup

Mulesoft

Your work calendar is slowing down, your personal calendar is filling up, and it’s just about time to say goodbye to 2022. But before you slam your laptop shut until January, go grab some hot cocoa and cozy up with some top-tier content from the MuleSoft blog. Is there really any better reading material than […]. The post The 10 Best MuleSoft Blogs in 2022: A Roundup first appeared on MuleSoft Blog.

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Westfield Doncaster expands its fashion retailer lineup

Inside Retail

Westfield Doncaster is increasing its fashion offer by bringing in new brands including Guess, Guess Kids, Boss, and Aje Athletica ahead of Christmas. Guess Kids will launch its first store on the ground level, catering to youngsters aged up to 14. . Boss has unveiled its new concept retail design, reopening in the centre with a store presenting the brand’s menswear and womenswear collections.

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Lowe’s Employs RFID, Blockchain to Combat Retail Theft

Retail TouchPoints

Lowe’s has unveiled a new solution, developed in its Innovation Labs division, designed to combat retail theft in way that is invisible to customers through the use of RFID chips and the blockchain. Called Project Unlock , the new technology combines low-cost RFID chips and IoT sensors to activate power tools at the point of purchase while also creating a secure, publicly accessible and anonymized record of legitimate purchases on the blockchain.

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Revlon set to exit bankruptcy by April

Retail Dive

If a judge approves, the beauty company will conclude its Chapter 11 process with its lenders as its new owners, but what happens next remains uncertain.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Where to Get Free Money to Start a Small Business in 2023

Small Biz Trends

Small business owners don’t always have access to enough resources to meet their goals. Luckily, there are many business grants and other funding programs available to help. Here’s a guide to several ways to fund projects for your small business. How Do You Get Free Money to Start a Business? Free money to start a business usually comes in the form of grants.

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69% of Men Don’t Return Clothes That Don’t Fit

365 Retail

With millions of eCommerce users in the UK online menswear brand Spoke investigated men’s online shopping and return habits. They surveyed 2,000 UK men with different socio-economic backgrounds who regularly shop online to find their most common habits. 20% of Men Admitted to Never Returning Ill-Fitting Items of Clothing. The survey discovered that 20% of men never return ill-fitting items of clothing, and a further 49% of men had a laissez-faire approach to returning ill-fitting clothes, regard

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7 Digital Trends You Need to Know for 2023

Mulesoft

2023 is just around the corner, and with a new year comes new business goals, objectives, and digital initiatives. Since the pandemic, we’ve seen organizations speed up and adjust their digital transformation strategies faster than ever to meet new customer expectations and market demands. Digital trends to keep an eye on for 2023 As we […]. The post 7 Digital Trends You Need to Know for 2023 first appeared on MuleSoft Blog.

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Victoria’s Secret to introduce ‘store of the future’ concept in Melbourne

Inside Retail

Lingerie label Victoria’s Secret is set to launch its first Australian store-of-the-future retail concept on the ground level of the luxury shopping complex Emporium Melbourne this Wednesday. . The concept store will introduce a new design with a more open floor plan, brighter lighting, updated fitting rooms, a beauty bar, and soft touches throughout.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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AWS, Meta, Microsoft Join Forces to Challenge Google’s Mapping Dominance

Retail TouchPoints

Amazon Web Services (AWS) , Meta , Microsoft and mapping and location solution TomTom are the founding members of a new collaborative effort to develop a set of shared, open and interoperable map data in order “to create a living digital record of the physical world.”. Some might argue that record already exists in the form of Google Maps , but that is largely the point of the new initiative — to take control of this important tool (used by billions of businesses and consumers every day for a mu

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Walmart Warns of Store Closures If Theft Continues

VMS

Shrink is growing at many retailers, including Walmart (Bentonville, Ark.), whose CEO says such theft could lead to higher prices and closed stores. “Theft is an issue. It’s higher than what it has historically been,” Walmart CEO Doug McMillon said Tuesday on CNBC ’s “Squawk Box.”. “We’ve got safety measures, security measures that we’ve put in place by store location.

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Zoho Desk Delivers Highly Contextual and Conversational Customer Service Experiences

Small Biz Trends

Zoho Desk already has achieved 45% year-over-year growth for the past five years while serving more than 100,000 businesses around the world, but it continues to launch innovative tools to enhance customer experiences. The newest Zoho Desk capabilities include Blended Conversations, a seamless combination of human-driven and bot-powered conversational service experiences, as well as refinements to the user interface to bolster accessibility.

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Co-op becomes first retailer to launch a £1m ‘warm spaces’ funding boost to support vital services and keep UK communities warm this winter

365 Retail

As winter looms, Co-op becomes first retailer to launch a £1 million ‘Warm Spaces’ funding boost, to provide urgent support to local community organisations across the UK, as they help communities navigate rising energy costs during the cold winter months. This funding comes as a welcome boost, with insight from more than 1,600 local community causes across the UK showing that nearly two-thirds (59%) of projects have experienced a shortfall in funding over the past 12 months.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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23 Ways to Create an Amazing Experience In 2023

Hyken

Happy New Year! I’m not one for New Year’s resolutions, which are often broken. Instead, I like setting and resetting my goals for the year, and in my world, those goals focus on delivering an amazing customer service experience. So, I’ve created a list of simple ways to deliver the experience that everyone wants. Here are 23 ways to help you and your teams provide an amazing customer experience in 2023. .

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Lendlease sells Caneland Central in Mackay for $280 million

Inside Retail

Lendlease’s Australian Prime Property Fund Retail is set to sell its Caneland Central mall in Mackay, Queensland to Sentinel Property Group for approximately $280 million. Caneland Central, the region’s largest shopping centre at 65,964sqm, is anchored by Myer, Coles, Woolworths, Target, and Big W, and home to a variety of mini-majors and businesses.

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BJ’s Joins the Fast-Growing Retail Media Club

Retail TouchPoints

BJ’s Wholesale Club has become the latest retailer to launch a media network, offering brands a comprehensive advertising solution to connect with its members. The new program, called BJ’s Media Edge , is being launched in partnership with Microsoft’s PromoteIQ solution. “We are thrilled to collaborate with Microsoft and offer brand partners a highly effective, omnichannel approach in order to increase brand exposure to our members,” said Rachael Vegas, EVP and Chief Merchandising Office

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November retail sales show the holidays mean heavy promotions this year

Retail Dive

Consumers are spending, but they are keen on getting deals, and retailers are slashing prices as the holiday season winds down.

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Get This Ultimate Guide to Online Reviews Today

Small Biz Trends

Sponsored Post. Online reviews play a critical role in business. From everything like local restaurant choices, to hair salon decisions to online product purchases – it’s likely that the first thing you do is read the businesses online reviews. According to a recent study , the number of people who check online reviews first is as high as 77%.

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How can online reviews change the company image

365 Retail

As the labour market continues to evolve, employers and job seekers alike need to understand the importance of digital presence and its role in the overall job search experience. With the rise of digital resources such as Gowork.com, employers now have an opportunity to build their image and improve their ratings more than ever before. What is GoWork?

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Galaxy chocolate enters digestive biscuit market

Talking Retail

Mars Chocolate Drinks and Treats (MCD&T) has announced the launch of Galaxy Milk Chocolate and Galaxy Orange Digestive Biscuits. The new biscuits combine the everyday familiarity of a digestive biscuit, with a half coating of Galaxy milk chocolate. Michelle Frost, general manager for Mars Chocolate Drinks and Treats, said: “One in three households consume chocolate.

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Greenstreat talks store expansion, digital currency and in-house delivery

Inside Retail

Healthy quick-service restaurant Greenstreat is rapidly expanding its retail presence. It is set to open a new location in the inner Melbourne suburb of Richmond, with the goal of opening two more Melbourne locations – in Fitzroy and the CBD – within six months. Greenstreat was founded by brothers Jackson and Jesse McGrath, who grew up making salad dressings, sauces and glazes with their family, and selling the products at markets across Australia’s east coast.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.