Inside Retail

FEBRUARY 4, 2024

Home and lifestyle retailer Bunnings is collaborating with popular animated TV series Bluey to rebrand several of its stores in Australia and New Zealand. The rebrand, which affects six stores across all states in Australia and one store in New Zealand, is inspired by Hammerbarn – an episode from Season 2 of Bluey. In the episode, the Heeler family visit a local hardware store that resembles the Bunnings Keperra location in Queensland.

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Retail Gazette

FEBRUARY 4, 2024

Asda co-owner Zuber Issa is looking to sell his stake in the supermarket to focus on EG Group’s petrol station business. Issa has approached buyout specialists and retailers as he looks to offload his 22.5% stake in the grocer, The Telegraph reported. Zuber bought Asda, alongside brother Mohsin and private equity firm TDR Capital, in a £6.8bn deal in 2021.

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Inside Retail

FEBRUARY 4, 2024

The Australian e-commerce market is set for a dynamic evolution this year. Consumers will be even more selective, payment flexibility and innovation will be vital, and new tools to boost online security will gain momentum. Last year was another turning point for digital commerce. Following an earlier pandemic-induced surge, total online spending had climbed 5 per cent year-on-year to September.

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Retail Gazette

FEBRUARY 4, 2024

Ted Baker owner Authentic Brands is exploring significant store closures and job losses at the brand as it terminates its relationship with the firm that runs its UK operation. The Telegraph reports that Authentic Brands, which bought the ailing fashion retailer for £211m two years ago, is close to appointing restructuring experts as it seeks to reduce Ted Baker’s rent bill.

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Fashion Management ATS 115

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Customer Experience

Inside Retail

FEBRUARY 4, 2024

Wholesaler Metcash disclosed it has signed three acquisition agreements cumulatively valued at around $558.5 million. Metcash agreed to pay up to $412.3 million to acquire Superior Food Group , a foodservice distribution business with 23 branches nationwide and a 80,000sqm warehouse space. The company boasts an estimated over 20,000 customers including quick service restaurants, corporate caterers, cafes, restaurants, and hotels. “Superior Food provides a compelling opportunity to expand i

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Retail Gazette

FEBRUARY 4, 2024

Morrisons stores chief David Lepley has resigned from his role after eight years at the supermarket. Lepley, who joined Morrisons in 2016 from Asda, has spent the last four years as its group retail director. M&S attempted to poach Lepley in 2019 but he decided to remain at Morrisons as its operations director. It is unclear whether Lepley will be replaced, The Telegraph reported.

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Cisco Retail

FEBRUARY 4, 2024

Tech learners, it’s the week you have been waiting for.

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ATS 105

Inside Retail

FEBRUARY 4, 2024

Apple’s Vision Pro could upend how people watch television at home and how they use computers at work, potentially positioning the headset to be a successor to both traditional television and the Mac. The US$3,500 headset (A$5400), which blends three-dimensional digital content with a view of the outside world, landed in the company’s physical US stores on Friday.

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Retail Gazette

FEBRUARY 4, 2024

Chancellor Jeremy Hunt has asked the Office for Budget Responsibility (OBR) to look into whether the scrapping of VAT-free shopping – also known as the tourist tax – should be reversed. Hunt has asked the OBR to “examine the costs and benefits” of the scheme, which Rishi Sunak decided to end in 2020. The results of the review are set to be unveiled alongside next month’s Budget, The Sunday Times reports.

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Shopping ATS 105

Inside Retail

FEBRUARY 4, 2024

Amer Sports’ initial public offering (IPO) has been making headlines after it discounted its stock almost immediately after being listed on the New York Stock Exchange. The company sold 105 million shares for US$13 instead of the US$16-18 it originally floated, putting Amer Sports’ valuation at over US$6 billion. The sporting goods conglomerate has a unique proposition with its broad portfolio of 11 brands that include Wilson Sporting Goods, Salomon and Arc’teryx.

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Hyken

FEBRUARY 4, 2024

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Bad Customer Service Puts $3.7 Trillion in Sales Annually at Risk by Bruce Gil (Quartz) Bad customer experiences could cost organizations around the world $3.7 trillion annually, according to new research by the experience management company Qualtrics.

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Inside Retail

FEBRUARY 4, 2024

Nike’s latest flagship store, recently unveiled in the heart of Singapore, marks a significant milestone for the sportswear giant. The Nike Orchard Road store, a sprawling 28,000 square-foot sport hub, promises to be more than just a retail space, offering a revolutionary sport performance-led experience for athletes of all ages. Partnering with GMG, a global retailer and distributor based in the Middle East, Nike’s new store is one of the largest stand-alone Nike stores in Asia, outside o

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RIS News

FEBRUARY 4, 2024

Elevate Software (Elevate) has closed the acquisition of Mi9 Retail (Mi9).

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Retail Times

FEBRUARY 4, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! A new report on the trends and priorities shaping workplace learning and development in 2024 has important messages for those operating in the FMCG and retail sectors, capability development specialists Bridgethorne has advised.

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail Times

FEBRUARY 4, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Karma Kitchen, the commercial kitchen operator, has announced the launch of its sixth site, a 14,682 sq ft, 26-unit strong location in Wimbledon, South West London. Joining sites across the capital, Wimbledon adds another key strategic location to Karma Kitchen’s growing portfolio.

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Retail Times

FEBRUARY 4, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Co-op has aunched two new stores on 2 Feburary to serve and support communities in Costessey (Norfolk) and Hednesford (Staffordshire) The near 3,000sq ft purpose-built convenience store located in the Queen’s Hills community, Costessey opens between 7am-10pm daily and, has created 15 jobs, while the Hednesford store is located in Noble Road, off Pye Gree

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Location 52

Retail Times

FEBRUARY 4, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! lululemon has revealed its 2024 spring and summer footwear offering with new casual and performance innovations, including the brand’s first men’s collection. lululemon’s debut casual sneaker, cityverse, will be the first new style to launch, starting on February 13. lululemon also revealed new running models: beyondfeel and beyondfeel trail, which will

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Retail Times

FEBRUARY 4, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Bestway Wholesale has announced that it is offering its customers market leading wholesale deals and Buy One Get One Free Offers (BOGOF) as part of a £3million ‘Thank you’ and Christmas investment into price, promotions and local support.

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