Retail TouchPoints

MAY 14, 2024

Today’s consumers, especially Gen Z ( 73% ) and millennials ( 62% ), prefer to buy from a brand that offers interactive experiences that go beyond the standard ecommerce grid. And there’s no denying that video, whether live or recorded, is proving a powerful medium to create those experiences in digital environments. In fact, a study commissioned by real-time engagement platform Agora found that 61% of respondents under the age of 55 are interested in livestream shopping experiences, with

Shopping 273

Shopping Fashion Consumer Promotions 273

Inside Retail

MAY 14, 2024

Demand for charity aid is rapidly increasing amid the ongoing cost-of-living crisis in Australia, but retailers have the power to offer a helping hand and simultaneously solve their costly $2.5 billion annual deadstock dilemma. In the federal budget released yesterday, the Government announced multiple measures to relieve pressures on middle-class Australians, including reducing tax rates and offering $3.5 billion in energy bill relief for 10 million Australians and small businesses and $1.9 bil

Wholesale 304

Wholesale Management Consumer Department Stores 304

Retail Wire

MAY 14, 2024

The job search engine is experiencing some layoffs of its own.

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264

Inside Retail

MAY 14, 2024

Bakery franchise Cinnabon is expanding into Western Australia after Boxx Brands secured the rights for the popular cinnamon roll retailer across the state. “Since Cinnabon landed on Oz shores in 2019, West Australians have been hounding social media asking when it will be their turn, and we are so excited to finally make their wishes come true,” said Boxx Brands MD Brett Higgins.

ATS 294

ATS 294

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Retail Wire

MAY 14, 2024

Walmart is set to lay off hundreds of its corporate staff members. The retail giant will also ask their remote workers to return to the office on a hybrid schedule.

Returns 246

Returns 246

Inside Retail

MAY 14, 2024

Reddie Furniture has switched to 100 per cent reclaimed solid wood and recycled plastic materials in its latest collections. According to the company, the change is a significant turning point in Reddie Furniture’s sustainability journey. The brand’s latest line features recycled materials, including reclaimed solid teak wood and processed plastics made by the brand’s production team in Indonesia. “The decision to transition to 100 per cent reclaimed wood and use recycled pl

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Inside Retail

MAY 14, 2024

Retailers have welcomed the federal budget’s provision to help address the cost-of-living crisis but raised concerns about support for small businesses. The Australian Retailers Association lauded the government for including an energy bill relief of $300 and the extension of superannuation on government-funded parental leave in the 2024-25 federal budget.

Finance 276

Finance ATS 276

Retail TouchPoints

MAY 14, 2024

Skechers is bringing its brand to new audiences with a virtual store in Roblox aimed at younger consumers and a new co-branded collection with tractor brand John Deere designed for agricultural and construction professionals. Skechers Roblox Store Banks 3.4 Million Visits in First 5 Weeks Image courtesy Super League Skechers has opened its first virtual store in Livetopia’s Topia Mall on Roblox with the help of Super League and Century Games.

Outdoor 210

Outdoor Accessories Apparel Consumer 210

Inside Retail

MAY 14, 2024

Country Road ‘s Highpoint and Ballarat stores have secured a six-star Green Star Interiors rating from the Green Building Council of Australia, the first fashion retail shops to receive the rating. The company boasts that its existing store elements were carefully repurposed to reduce waste, and new fixtures incorporated recycled yoghurt containers, carpet crafted using recycled fishing nets, and recycled paper wall cladding.

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Fashion Shopping Accessories 264

Retail Wire

MAY 14, 2024

Home Depot, a major player in the home improvement retail sector, recently released its fiscal first-quarter earnings, revealing a complex picture of consumer behavior influenced by economic factors. While the company's earnings per share exceeded expectations, its revenue fell short, indicating a trend of deferred spending among customers.

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Consumer 147

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Inside Retail

MAY 14, 2024

China’s Alibaba Group Holding reported an 86 per cent plunge in fourth-quarter profit on Tuesday primarily due to valuation changes from equity investments, pushing its US-listed shares down almost 6 per cent in early trading though revenue beat forecasts. It also announced it would revive a plan first floated in 2022 to upgrade its secondary listing in Hong Kong to a primary listing, while retaining its primary listing in New York.

Apparel 147

Apparel Consumer Marketing Planning 147

Retail Focus

MAY 14, 2024

In today’s more advanced and upscale retail environment, knowing the ins and outs of modern banking products can be a game-changer in your money-making field. It’s not really like you’re only into selling luxury items; you have high-value offerings about tailored experiences that can speak volumes to financially savvy elite customers.

Accounting 147

Accounting Value Offer Promotions Management 147

Retail Wire

MAY 14, 2024

Several airlines have issued a lawsuit against Biden's DOT for the new "junk fees" rule.

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Inside Retail

MAY 14, 2024

Wasted digital advertising spending reached $97.1 million in the first quarter, according to Next&Co’s quarterly Digital Media Wastage report. Based on 33 audited companies, Next&Co found that the retail sector had the highest amount wasted on digital advertising at $28.1 million. Although the figures are 3.85 per cent lower than the previous corresponding period, Next&Co emphasised that the data shows brands are still wasting a significant amount on digital advertising.

Advertising 147

Advertising Finance ATS 147

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Retail Wire

MAY 14, 2024

Red Lobster has been struggling, financially, since the pandemic.

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Location 147

Retail TouchPoints

MAY 14, 2024

Workers at an Apple store in Towson, Md. have authorized a strike, although a date has not yet been set for the action. The store was the first Apple location to unionize back in 2022 with more than 100 employees now represented by The International Association of Machinists and Aerospace Workers Coalition of Organized Retail Employees (IAM CORE). Now, after what IAM CORE described as over a year of negotiations, members have voted in favor of a strike amid frustration over “unresolved work issu

ATS 144

ATS Location Planning Management 144

Inside Retail

MAY 14, 2024

Liquid Death is not a standard name for a beverage brand , especially for a drink as healthy and innocuous as water. However, as unique as the brand name is, the company has taken an even more “metal” approach to marketing. From collaborations with beauty brands to tongue-in-cheek hashtags like #MurderYourThirst, Liquid Death has captured consumer attention in a way that few other brands, let alone those in the beverage category, have been able to.

Advertising 130

Advertising Marketing Consumer Finance 130

Retail Wire

MAY 14, 2024

In a significant shift within Amazon Web Services (AWS), CEO Andy Jassy recently announced that Adam Selipsky, who has steered the company for the past three years, will be stepping down to pursue fresh challenges.

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Customer Experience

Inside Retail

MAY 14, 2024

Leaders often get caught out chasing the next big idea. Too often, they forget that their company’s baseline is deteriorating, while their attempt to harness the next big idea never delivers as expected on the bottom line. This issue has accelerated as firms struggle with a Covid hangover (whether they realise it or not). The result is less effective decision-making from the boardroom to the factory floor and an overall drop in productivity.

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Management Planning ATS 130

Retail Wire

MAY 14, 2024

The diamond industry is facing a seismic shift as Anglo American Plc announces plans to part ways with its iconic De Beers business.

Planning 130

Planning Jewelry 130

Retail Focus

MAY 14, 2024

Retail brands are having to work harder than ever to find opportunities to reach and engage with their target demographics. Ghalia Boustani, senior retail consultant at Univers Retail , said retail formats are changing and brands are having to evolve fast. Although social media platforms like X (Twitter), Instagram, and Facebook have long been staples in marketing campaigns, another medium that’s been gaining traction and proving its worth is Twitch.

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Advertising Promotions Marketing Consumer 130

Retail Wire

MAY 14, 2024

SHEIN has made multiple attempts to join the National Retail Federation (NRF) but has been consistently denied membership.

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Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Retail Dive

MAY 14, 2024

The retailer continues to struggle, especially with general merchandise. But margins expanded and losses narrowed for the quarter and full year.

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Retail Wire

MAY 14, 2024

GameStop stock skyrocketed by over 60% on Tuesday, following a surge of 74% the previous day.

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Retail Dive

MAY 14, 2024

The retailer also said “the majority” of remote workers and those at offices in Dallas, Atlanta and Toronto, must relocate — mostly to its Arkansas headquarters.

ATS 126

ATS 126

Retail Wire

MAY 14, 2024

The latest version of the AI chatbot, utilizing OpenAI's latest flagship AI model GPT-4o, has the ability to reason across audio, vision, and text seamlessly.

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Retail Gazette

MAY 14, 2024

Burberry has seen its operating profit plunge 36% to £418m as it grapples with a challenging economic environment amid its strategic repositioning efforts. The luxury fashion retailer said its like-for-like sales fell 12% in the final quarter, wiping out gains made earlier in the year. While revenue was also down by 4% to £2.9bn. Chief executive Jonathan Akeroyd said: “Executing our plan against a backdrop of slowing luxury demand has been challenging.” Sales in Asia grew by just 3% over t

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Marketing Wholesale Fashion Planning 119

Retail Dive

MAY 14, 2024

Even as e-commerce spend in the first four months of the year grew to nearly $332 billion, shoppers are buying cheaper goods across categories.

Consumer 115

Consumer 115

Retail Gazette

MAY 14, 2024

Heathrow Airport has warned the loss of tax-free shopping is hurting Britain’s status as a global transport hub. The airport, which saw passenger numbers rise 4.8% last month, claimed the measure was “curtailing the UK’s global connectivity” Its CEO Thomas Woldbye said: “To unlock our full potential to help grow the country’s economy, we need the government to implement policies that support UK aviation’s ability to compete globally.” While the Treasury has sa

Shopping 119

Shopping 119

365 Retail

MAY 14, 2024

A combination of bricks and mortar expansion, e-commerce improvements and greater investment in marketing are key priorities this year for UK retailers in efforts to boost sales, according to new research from American Express. Amex’s research surveyed 500 senior decision makers across UK retail and hospitality businesses of all sizes, with at least one physical store, exploring their current challenges, investment priorities, and customer attraction strategies.

Merchant Services 107

Merchant Services Department Stores Customer Experience Planning 107

Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing