Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. As a result, as the science of commerce has evolved rapidly online, driving deeper personalization and more efficient deployment of marketing and logistics resources, the physical store environment has remained stubbornly analog.

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Point of Sale Promotions Inventory Management Grocer 232

Inside Retail

FEBRUARY 7, 2024

Goodyear Dunlop Tyres Australia says it has “begun to evaluate different scenarios” for its business” but no decision has been made as to the future of its 100-strong network of Beaurepaires retail stores. News.com has reported the 102-year-old chain is set to close after a series of decisions in boardrooms in the US and Australia and the collapse of negotiations to sell the business to rival Bob Jane Corporation.

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Planning 290

Retail TouchPoints

FEBRUARY 7, 2024

Primark has opened it second U.S. distribution center, in Jacksonville, Fla., to serve its expanding store fleet. The retailer also has signed leases for planned new stores in four locations: Potomac Mills in Woodbridge, Va.; Mall at Prince George’s in Hyattsville, Md.; CoolSprings Galleria in Franklin, Tenn.; and Katy Mills in Katy, Texas. The new retail stores will total more than 128,000 square feet of retail selling space, offering the latest fashion trends and essentials as well as homeware

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Planning Location Fashion Consumer 246

Inside Retail

FEBRUARY 7, 2024

What does the Australian supermarket chain Coles have in common with the CIA? As of last week, both are clients of Palantir Technologies , a US tech company “focused on creating the world’s best user experience for working with data”. In a three-year deal, Coles plans to deploy Palantir’s tools across more than 840 supermarkets to cut costs and “redefine how we think about our workforce”.

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Supermarket Shipping Planning Location 264

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Retail TouchPoints

FEBRUARY 7, 2024

Resale search engine Beni announced a series of new partnerships with top brands, including Poshmark , ThredUp and Patagonia , and launched an app version of its platform for iOS users. First launched in 2021 as a browser extension, Beni now boasts more than 50 resale partners that together allow the platform to aggregate nearly 80% of all online resale listings.

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Shopping ATS 241

Inside Retail

FEBRUARY 7, 2024

Valentine’s Day presents brands and retailers with the opportunity to match shoppers with the perfect gift for their loved ones. With just over half of consumers, 53 per cent, expected to celebrate Valentine’s Day this year, retail is expecting an instant boom. The recipients of all this gift-giving no longer need to be significant others, with brands also championing friendship and self-love to be celebrated on the 14th of February.

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Consumer Marketing Planning Shopping 245

Retail Wire

FEBRUARY 7, 2024

Honda is recalling over 750,000 vehicles over a potentially life-threatening air bag issue.

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Retail TouchPoints

FEBRUARY 7, 2024

Ahold Delhaize USA will make the DoorDash on-demand grocery delivery marketplace available across its five supermarket banners: Food Lion, Hannaford, Giant Food, The Giant Company and Stop & Shop. The service already is live for most customers of these banners; Food Lion will pilot with DoorDash in February and expects to launch in its markets in March.

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Supermarket Shopping Planning Marketing 227

Retail Wire

FEBRUARY 7, 2024

Rappers Snoop Dogg and Master P have filed a lawsuit against Walmart and Post Consumer Brands. The rappers, through their company Broadus Foods, allege that the two corporate giants concocted a plan to derail their cereal brand, Snoop Cereal.

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Consumer Planning 147

Retail TouchPoints

FEBRUARY 7, 2024

The retail landscape is evolving, driven by shifting consumer preferences and an increasing awareness of the environmental impact of traditional business practices. As demand for sustainability grows, retailers are tasked with reimagining their strategies to embrace eco-friendly solutions. Amidst these changes, seemingly minor elements within retail displays are stepping into the spotlight for their potential to make a significant difference.

Consumer 227

Consumer Apparel Visual Merchandising Store Operations 227

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail Focus

FEBRUARY 7, 2024

Zebra, a leading commercial interior design and architecture studio with offices worldwide, is proud to announce the launch of Design that Connects – a reflective and meticulously crafted book that explores the evolution of consumer and space interaction through Zebra’s mission to connect and create spaces, delivering desired experiences across retail, hospitality and beyond.

Consumer 147

Consumer Location ATS 147

Retail TouchPoints

FEBRUARY 7, 2024

Discount shopping app Temu is giving U.S. and European merchants access to sell on its marketplace, which had previously only been open to China-based merchants. In announcing the news, Temu not only highlighted the benefits to sellers, which it said can now “reach millions of new customers” through its platform, but also the benefits to shoppers, who as a result of the expansion will begin to see more “local options” in the shopping app.

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Merchant Services Apparel Shopping Fashion 218

Inside Retail

FEBRUARY 7, 2024

In an era marked by rapid technological advancements and economic uncertainties, the retail landscape finds itself at a critical crossroads. A recent global study conducted by the IBM Institute for Business Value sheds light on the escalating discontent among consumers with traditional shopping experiences, both in-store and online. With only a meagre 9 per cent expressing satisfaction with in-store shopping and 14 per cent with online alternatives, the findings underscore a pressing need for in

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Consumer Shopping Checkout Advertising 130

Retail Wire

FEBRUARY 7, 2024

AT&T customers in California recently received notification that their landline service is at risk.

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ATS 130

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Inside Retail

FEBRUARY 7, 2024

You’re willing to make allowances for the cramped aisles where you slither past another customer in deep hope you don’t brush body parts. And you will gladly walk down the third aisle to get to the top of the first – and repeat, anticlockwise if needed – precisely because you know the best price for your chosen brand will be found if you can just breathe in and crabwalk with confidence to its suspected location.

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Customer Experience Location ATS 130

Retail Wire

FEBRUARY 7, 2024

Neiman Marcus Group has decided to terminate its commercial partnership with online luxury retailer Farfetch.

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Retail Focus

FEBRUARY 7, 2024

In 2024, the landscape of customer engagement tools plays a pivotal role in elevating marketing performance. These tools are indispensable for implementing marketing automation, delivering tailored communication, and making data-informed decisions to enhance your campaign’s return on investment (ROI). When selecting the most suitable tool for your needs, it’s crucial to consider key factors: Cost efficiency: Ensure that the tool is cost-effective for effectively reaching and engagin

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Marketing Promotions Management Returns 130

Retail Wire

FEBRUARY 7, 2024

After a journey of nearly four decades, Costco's longstanding CFO, Richard Galanti, is preparing to step back from his role. The torch is being passed on to Gary Millerchip, an experienced executive and former finance chief at Kroger.

Finance 130

Finance ATS 130

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Customer Experience

Retail Gazette

FEBRUARY 7, 2024

Parcel courier Yodel has put administrators on standby as hopes of a rescue deal fade. The delivery company has lined up insolvency experts at Teneo after it failed to find a buyer in time. Yodel services some of the high street’s biggest names, including Argos, AO World, John Lewis, Very and Zara. The Telegraph reported that no decision to appoint administrators had been made and the company said on Wednesday it was “business as usual”.

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Shopping ATS 122

Retail Wire

FEBRUARY 7, 2024

Hormone-disrupting chemicals in plastics and other household items may be linked to thousands of preterm births in the U.S. per year.

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365 Retail

FEBRUARY 7, 2024

Nespresso Professional has appointed Nick Stevens as B2B Commercial Director for the UK and Republic of Ireland (ROI). Nick joined the company in May 2017, and will continue to steer the Nespresso Professional teams by growing the B2B division across various commercial areas including HORECA and Office commerce. Nick moved to Nespresso Professional from Nestle Waters, where he held responsibility for the HORECA channel.

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Marketing ATS 113

Retail Wire

FEBRUARY 7, 2024

Ford Motor Co. had an impressive run in 2023, continuing to make solid profits despite a challenging year.

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Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Retail Customer Experience

FEBRUARY 7, 2024

Sandra Hsia, CEO of Partner Tech USA, shares insight on the company’s customer engagement strategy, its holographic touch innovation and its AI-based powered checkout solution.

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Checkout 105

Retail Wire

FEBRUARY 7, 2024

This Valentine's season, Pizza Hut is rolling out a rather perplexing product: Goodbye Pies.

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Shopping Center

FEBRUARY 7, 2024

Walla Walla, Wash. — Alamo Group and Covenant Real Estate Group have acquired Walla Walla Town Center, a 120,169-square-foot shopping mall situated on 31 acres in Walla Walla. Tenants at the… The post Alamo Group, Covenant Real Estate Acquire 120,169-Square-Foot Shopping Mall in Walla Walla, Washington appeared first on Shopping Center Business.

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Shopping ATS 105

Retail Wire

FEBRUARY 7, 2024

Over the last few years, Coca-Cola has been testing out quirky limited editions of their fizzy drinks, and its most recent "Spiced" flavor seems to have stuck.

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Kuusoft

FEBRUARY 7, 2024

Digital signage is a core component for marketing across almost every industry segment. Research shows investing in… The post 4 KPIs for Digital Signage appeared first on The Official Kuusoft Blog.

Marketing 104

Marketing 104

Retail Wire

FEBRUARY 7, 2024

In the face of global warming, nine American states are joining hands to champion the use of electric heat pumps. With an ambitious goal of converting 90% of residential heating, air conditioning, and water heating sales to heat pump technology by 2040, these states aim to drastically reduce carbon emissions.

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Retail Dive

FEBRUARY 7, 2024

Gary Millerchip is taking over from Richard Galanti, who is leaving the club retailer after nearly 40 years.

Finance 98

Finance 98

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 7, 2024

Valentine’s Day isn’t just about hearts and flowers; it’s also about capitalizing on the season of love to boost your retail revenue. As a retailer, you have a golden opportunity to cater to the romantic whims of your customers and maximize your sales potential. With the right strategies in place, you can make this Valentine’s Day your most profitable yet. 10 Valentine’s Day Best Practices to Boost Your Retail Sales Here are some Valentine’s Day retail best pr

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Jewelry Promotions Management Shopping 94

Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing