Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. As a result, as the science of commerce has evolved rapidly online, driving deeper personalization and more efficient deployment of marketing and logistics resources, the physical store environment has remained stubbornly analog.

Point of Sale 287

Point of Sale Promotions Inventory Management Grocer 287

Inside Retail

FEBRUARY 7, 2024

Goodyear Dunlop Tyres Australia says it has “begun to evaluate different scenarios” for its business” but no decision has been made as to the future of its 100-strong network of Beaurepaires retail stores. News.com has reported the 102-year-old chain is set to close after a series of decisions in boardrooms in the US and Australia and the collapse of negotiations to sell the business to rival Bob Jane Corporation.

Planning 290

Planning 290

Retail TouchPoints

FEBRUARY 7, 2024

When creating an advertisement or a campaign, there is a clear number-one priority a brand needs to focus on: not just getting a consumer’s attention, but holding it. That can be difficult when the average consumer is bombarded with ads, but that is why brands are turning to interactivity to stand out amongst the clutter. In fact, 88% of marketers say interactive content helps brands differentiate themselves, while interactive content generates 52.6% more involvement than static content.

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Customer Retention Customer Experience Advertising Consumer 287

Inside Retail

FEBRUARY 7, 2024

What does the Australian supermarket chain Coles have in common with the CIA? As of last week, both are clients of Palantir Technologies , a US tech company “focused on creating the world’s best user experience for working with data”. In a three-year deal, Coles plans to deploy Palantir’s tools across more than 840 supermarkets to cut costs and “redefine how we think about our workforce”.

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Customer Experience

Retail TouchPoints

FEBRUARY 7, 2024

Discount shopping app Temu is giving U.S. and European merchants access to sell on its marketplace, which had previously only been open to China-based merchants. In announcing the news, Temu not only highlighted the benefits to sellers, which it said can now “reach millions of new customers” through its platform, but also the benefits to shoppers, who as a result of the expansion will begin to see more “local options” in the shopping app.

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Merchant Services Apparel Shopping Fashion 275

Inside Retail

FEBRUARY 7, 2024

Valentine’s Day presents brands and retailers with the opportunity to match shoppers with the perfect gift for their loved ones. With just over half of consumers, 53 per cent, expected to celebrate Valentine’s Day this year, retail is expecting an instant boom. The recipients of all this gift-giving no longer need to be significant others, with brands also championing friendship and self-love to be celebrated on the 14th of February.

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Consumer Marketing Planning Shopping 245

Retail Wire

FEBRUARY 7, 2024

Honda is recalling over 750,000 vehicles over a potentially life-threatening air bag issue.

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Retail TouchPoints

FEBRUARY 7, 2024

Resale search engine Beni announced a series of new partnerships with top brands, including Poshmark , ThredUp and Patagonia , and launched an app version of its platform for iOS users. First launched in 2021 as a browser extension, Beni now boasts more than 50 resale partners that together allow the platform to aggregate nearly 80% of all online resale listings.

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Shopping ATS 264

Retail Wire

FEBRUARY 7, 2024

Rappers Snoop Dogg and Master P have filed a lawsuit against Walmart and Post Consumer Brands. The rappers, through their company Broadus Foods, allege that the two corporate giants concocted a plan to derail their cereal brand, Snoop Cereal.

Consumer 147

Consumer Planning 147

Retail TouchPoints

FEBRUARY 7, 2024

Ahold Delhaize USA will make the DoorDash on-demand grocery delivery marketplace available across its five supermarket banners: Food Lion, Hannaford, Giant Food, The Giant Company and Stop & Shop. The service already is live for most customers of these banners; Food Lion will pilot with DoorDash in February and expects to launch in its markets in March.

Supermarket 264

Supermarket Shopping Planning Marketing 264

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Retail Focus

FEBRUARY 7, 2024

Zebra, a leading commercial interior design and architecture studio with offices worldwide, is proud to announce the launch of Design that Connects – a reflective and meticulously crafted book that explores the evolution of consumer and space interaction through Zebra’s mission to connect and create spaces, delivering desired experiences across retail, hospitality and beyond.

Consumer 147

Consumer Location ATS 147

Retail TouchPoints

FEBRUARY 7, 2024

The retail landscape is evolving, driven by shifting consumer preferences and an increasing awareness of the environmental impact of traditional business practices. As demand for sustainability grows, retailers are tasked with reimagining their strategies to embrace eco-friendly solutions. Amidst these changes, seemingly minor elements within retail displays are stepping into the spotlight for their potential to make a significant difference.

Consumer 264

Consumer Apparel Visual Merchandising Store Operations 264

Inside Retail

FEBRUARY 7, 2024

In an era marked by rapid technological advancements and economic uncertainties, the retail landscape finds itself at a critical crossroads. A recent global study conducted by the IBM Institute for Business Value sheds light on the escalating discontent among consumers with traditional shopping experiences, both in-store and online. With only a meagre 9 per cent expressing satisfaction with in-store shopping and 14 per cent with online alternatives, the findings underscore a pressing need for in

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Consumer Shopping Checkout Advertising 130

Retail Wire

FEBRUARY 7, 2024

AT&T customers in California recently received notification that their landline service is at risk.

ATS 130

ATS 130

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Inside Retail

FEBRUARY 7, 2024

You’re willing to make allowances for the cramped aisles where you slither past another customer in deep hope you don’t brush body parts. And you will gladly walk down the third aisle to get to the top of the first – and repeat, anticlockwise if needed – precisely because you know the best price for your chosen brand will be found if you can just breathe in and crabwalk with confidence to its suspected location.

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Customer Experience Location ATS 130

Retail Wire

FEBRUARY 7, 2024

Neiman Marcus Group has decided to terminate its commercial partnership with online luxury retailer Farfetch.

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Retail Focus

FEBRUARY 7, 2024

In 2024, the landscape of customer engagement tools plays a pivotal role in elevating marketing performance. These tools are indispensable for implementing marketing automation, delivering tailored communication, and making data-informed decisions to enhance your campaign’s return on investment (ROI). When selecting the most suitable tool for your needs, it’s crucial to consider key factors: Cost efficiency: Ensure that the tool is cost-effective for effectively reaching and engagin

Marketing 130

Marketing Promotions Management Returns 130

Retail Wire

FEBRUARY 7, 2024

After a journey of nearly four decades, Costco's longstanding CFO, Richard Galanti, is preparing to step back from his role. The torch is being passed on to Gary Millerchip, an experienced executive and former finance chief at Kroger.

Finance 130

Finance ATS 130

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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Retail Gazette

FEBRUARY 7, 2024

Parcel courier Yodel has put administrators on standby as hopes of a rescue deal fade. The delivery company has lined up insolvency experts at Teneo after it failed to find a buyer in time. Yodel services some of the high street’s biggest names, including Argos, AO World, John Lewis, Very and Zara. The Telegraph reported that no decision to appoint administrators had been made and the company said on Wednesday it was “business as usual”.

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Shopping ATS 122

Retail Wire

FEBRUARY 7, 2024

Hormone-disrupting chemicals in plastics and other household items may be linked to thousands of preterm births in the U.S. per year.

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Retail Dive

FEBRUARY 7, 2024

The home goods retailer, which swung to a loss in the quarter, said it can't commit to the timing of store growth beyond this year.

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Retail Wire

FEBRUARY 7, 2024

Ford Motor Co. had an impressive run in 2023, continuing to make solid profits despite a challenging year.

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

365 Retail

FEBRUARY 7, 2024

Nespresso Professional has appointed Nick Stevens as B2B Commercial Director for the UK and Republic of Ireland (ROI). Nick joined the company in May 2017, and will continue to steer the Nespresso Professional teams by growing the B2B division across various commercial areas including HORECA and Office commerce. Nick moved to Nespresso Professional from Nestle Waters, where he held responsibility for the HORECA channel.

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Marketing ATS 116

Retail Wire

FEBRUARY 7, 2024

This Valentine's season, Pizza Hut is rolling out a rather perplexing product: Goodbye Pies.

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Retail Dive

FEBRUARY 7, 2024

Gary Millerchip is taking over from Richard Galanti, who is leaving the club retailer after nearly 40 years.

Finance 105

Finance 105

Retail Wire

FEBRUARY 7, 2024

Over the last few years, Coca-Cola has been testing out quirky limited editions of their fizzy drinks, and its most recent "Spiced" flavor seems to have stuck.

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Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

Marketing

Retail Dive

FEBRUARY 7, 2024

The company’s largest brands saw double-digit revenue declines in Q3, while overall company revenue dipped 16% for the period.

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Retail Customer Experience

FEBRUARY 7, 2024

Sandra Hsia, CEO of Partner Tech USA, shares insight on the company’s customer engagement strategy, its holographic touch innovation and its AI-based powered checkout solution.

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Checkout 105

Shopping Center

FEBRUARY 7, 2024

Walla Walla, Wash. — Alamo Group and Covenant Real Estate Group have acquired Walla Walla Town Center, a 120,169-square-foot shopping mall situated on 31 acres in Walla Walla. Tenants at the… The post Alamo Group, Covenant Real Estate Acquire 120,169-Square-Foot Shopping Mall in Walla Walla, Washington appeared first on Shopping Center Business.

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Shopping ATS 105

Kuusoft

FEBRUARY 7, 2024

Digital signage is a core component for marketing across almost every industry segment. Research shows investing in… The post 4 KPIs for Digital Signage appeared first on The Official Kuusoft Blog.

Marketing 104

Marketing 104

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